TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 4 out of 5 by from I wouldn't want to go it alone! TurboTax has been great every year. I wouldn't want to go it alone during tax time. So, it is very good to have this fantastic tool to guide me through an otherwise burdensome process. This year, I did find the process not quite as fluid as previous year insofar that corrections at the end were somewhat confusing and difficult to make.
Date published: 2023-04-18
Rated 3 out of 5 by from Payment for Service was not good It would not allow me to file for free or less for no reason
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is the best overall deal! You get the best overall deal, I swear. Especially after the first initial year of using it. Everything is way quicker than the estimated time. The autofill and assistance is way more than helpful. I DEFINITELY recommend it over H&R Block and several other online options. TBH I recommend it over all in person options, those charges are more than unreasonable. I'll never use another service again.
Date published: 2023-04-18
Rated 5 out of 5 by from well worth it I use this service every year and they always give me exceptional service and well trained people to help me along the way
Date published: 2023-04-18
Rated 5 out of 5 by from 6 Years I enjoy the easy navigation. I would definitely recommend to friends and family.
Date published: 2023-04-18
Rated 5 out of 5 by from Great Tool! Easy to use; very straightforward; great software!
Date published: 2023-04-18
Rated 2 out of 5 by from I will NEVER USE THIS AGAIN!!! I was charged over 170$ to file both Federal and state. I couldn't even EFILE, but I still had to pay over 100$ to file Federal. Crock of crap!!!! I had to go back and correct a bunch of items. Didn't properly fill some items and I had 2 items in one box but kept being told that it was incorrect. NOT my doing. 4 hours later. I'm never using this again.
Date published: 2023-04-18
Rated 5 out of 5 by from I ALWAYS USE TURBO TAX Turbo Tax never disappoints. I use them every year for the past 5 years and have had no trouble this far. I recommend using them for your taxes.
Date published: 2023-04-18
Rated 5 out of 5 by from GREAT! My experience with the live agent was GREAT! She was knowledgeable, courteous, and patient. I highly recommended live agent assistance.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is very user friendly. Recommended Very simple to follow. Guidance was available all throughout the process.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1100
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from I wouldn't want to go it alone! TurboTax has been great every year. I wouldn't want to go it alone during tax time. So, it is very good to have this fantastic tool to guide me through an otherwise burdensome process. This year, I did find the process not quite as fluid as previous year insofar that corrections at the end were somewhat confusing and difficult to make.
Date published: 2023-04-18
Rated 3 out of 5 by from Payment for Service was not good It would not allow me to file for free or less for no reason
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is the best overall deal! You get the best overall deal, I swear. Especially after the first initial year of using it. Everything is way quicker than the estimated time. The autofill and assistance is way more than helpful. I DEFINITELY recommend it over H&R Block and several other online options. TBH I recommend it over all in person options, those charges are more than unreasonable. I'll never use another service again.
Date published: 2023-04-18
Rated 5 out of 5 by from well worth it I use this service every year and they always give me exceptional service and well trained people to help me along the way
Date published: 2023-04-18
Rated 5 out of 5 by from 6 Years I enjoy the easy navigation. I would definitely recommend to friends and family.
Date published: 2023-04-18
Rated 5 out of 5 by from Great Tool! Easy to use; very straightforward; great software!
Date published: 2023-04-18
Rated 2 out of 5 by from I will NEVER USE THIS AGAIN!!! I was charged over 170$ to file both Federal and state. I couldn't even EFILE, but I still had to pay over 100$ to file Federal. Crock of crap!!!! I had to go back and correct a bunch of items. Didn't properly fill some items and I had 2 items in one box but kept being told that it was incorrect. NOT my doing. 4 hours later. I'm never using this again.
Date published: 2023-04-18
Rated 5 out of 5 by from I ALWAYS USE TURBO TAX Turbo Tax never disappoints. I use them every year for the past 5 years and have had no trouble this far. I recommend using them for your taxes.
Date published: 2023-04-18
Rated 5 out of 5 by from GREAT! My experience with the live agent was GREAT! She was knowledgeable, courteous, and patient. I highly recommended live agent assistance.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is very user friendly. Recommended Very simple to follow. Guidance was available all throughout the process.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1100