TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Thankful for TurboTax! TurboTax makes it easy to do our own taxes at home, on our time, and for way less than going to a professional! It guides you through each step.
Date published: 2023-04-18
Rated 3 out of 5 by from Turbo Tax Online TurboTax online was straightforward and easy to use. I have been a TurboTax desktop user for over a decade. The reasons I am rating it as a 3 are 1) I was forced to use the online version because the desktop version was not compatible with my Mac 2) Unlike the desktop version, I had to upgrade to Premier for two lines in a schedule - I never had to do that with TurboTax Deluxe on the desktop. I spent more money than I intended and do not feel as safe doing so since my returns are online. This was a means to an end. I'm not positive I will repeat this next year.
Date published: 2023-04-18
Rated 3 out of 5 by from Schedule E After filling out all my information as directed the review told me to fill in information on schedule E. The schedule E had no indication of which property I was filing this out for. I was asked to enter the address. I hope I guessed right. All my rental properties are named, and you didn't even show me that. just a blank form. I've been a user for years. This was not good.
Date published: 2023-04-18
Rated 5 out of 5 by from Great product for filing my own taxes freelancer I love Turbo Tax. Their product simplifies my process of filing my own taxes as a freelance web developer and I plan to use them over and over again.
Date published: 2023-04-18
Rated 5 out of 5 by from Very helpful Professional service and helpful information and very informative
Date published: 2023-04-18
Rated 4 out of 5 by from Came in handy Last minute time saver. Have you used them for years
Date published: 2023-04-18
Rated 5 out of 5 by from I Love TurboTax! Easy to use. Reduces stress of filing taxes. Makes filing taxes almost pleasant.
Date published: 2023-04-18
Rated 5 out of 5 by from Quick and simple! Prompts are quick and questions are simple. Search bar is very useful.
Date published: 2023-04-18
Rated 3 out of 5 by from Takes To Long and They Charge To Much Kept timing me out. Took to long to complete. Charged to much. Hardly any return since they charge an arm just to file through their site. I've been filing with them for 7 years and am looking into changing services for next year if they keep increasing their prices.
Date published: 2023-04-18
Rated 5 out of 5 by from User friendly It was very easy to use TurboTax service. The tool tells you where to find the information you need to file your taxes. I did it in less than 2 hours. It was super simple.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1090
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Thankful for TurboTax! TurboTax makes it easy to do our own taxes at home, on our time, and for way less than going to a professional! It guides you through each step.
Date published: 2023-04-18
Rated 3 out of 5 by from Turbo Tax Online TurboTax online was straightforward and easy to use. I have been a TurboTax desktop user for over a decade. The reasons I am rating it as a 3 are 1) I was forced to use the online version because the desktop version was not compatible with my Mac 2) Unlike the desktop version, I had to upgrade to Premier for two lines in a schedule - I never had to do that with TurboTax Deluxe on the desktop. I spent more money than I intended and do not feel as safe doing so since my returns are online. This was a means to an end. I'm not positive I will repeat this next year.
Date published: 2023-04-18
Rated 3 out of 5 by from Schedule E After filling out all my information as directed the review told me to fill in information on schedule E. The schedule E had no indication of which property I was filing this out for. I was asked to enter the address. I hope I guessed right. All my rental properties are named, and you didn't even show me that. just a blank form. I've been a user for years. This was not good.
Date published: 2023-04-18
Rated 5 out of 5 by from Great product for filing my own taxes freelancer I love Turbo Tax. Their product simplifies my process of filing my own taxes as a freelance web developer and I plan to use them over and over again.
Date published: 2023-04-18
Rated 5 out of 5 by from Very helpful Professional service and helpful information and very informative
Date published: 2023-04-18
Rated 4 out of 5 by from Came in handy Last minute time saver. Have you used them for years
Date published: 2023-04-18
Rated 5 out of 5 by from I Love TurboTax! Easy to use. Reduces stress of filing taxes. Makes filing taxes almost pleasant.
Date published: 2023-04-18
Rated 5 out of 5 by from Quick and simple! Prompts are quick and questions are simple. Search bar is very useful.
Date published: 2023-04-18
Rated 3 out of 5 by from Takes To Long and They Charge To Much Kept timing me out. Took to long to complete. Charged to much. Hardly any return since they charge an arm just to file through their site. I've been filing with them for 7 years and am looking into changing services for next year if they keep increasing their prices.
Date published: 2023-04-18
Rated 5 out of 5 by from User friendly It was very easy to use TurboTax service. The tool tells you where to find the information you need to file your taxes. I did it in less than 2 hours. It was super simple.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1090