TURBOTAX LIVE CUSTOMER REVIEWS
TurboTax Live Reviews
TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.
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Rated 5 out of 5 by
sga1950 from
TurboTax Rocks!
I needed help during a crisis and Paul helped me out immensely!
Date published: 2022-04-17
Rated 5 out of 5 by
Sefo22 from
Time safer
I’m always at work by then offices are closed and I don’t have time. I get home and file my taxes at home with TurboTax. Helpful resource
Date published: 2022-04-17
Rated 3 out of 5 by
Mightbedonewithturbotax from
Processing fees are too high
While the ease of use is good, the fees for processing your return are a little high, you charge the $199 fee for self employment use, but we hardly had any self employment information for this years tax return, and you charge a large fee to have your processing partner process the fee out of the return.
Date published: 2022-04-17
Rated 4 out of 5 by
kathygrandma from
A little frustrating
You should never wait until the last minute to file. I had some problems with the program and even more with my computer. It seemed to take forever to complete but I'm glad that I checked and rechecked my answers. Then my printer didn't want to print. Finally got all the bugs out and have it sent.
Date published: 2022-04-17
Rated 4 out of 5 by
E RAM from
Turbo Tax is convenient, efficient
I wish I could afford a turbo tax preparer. Even though turbo tax is as close a personal tax preparer
Date published: 2022-04-17
Rated 5 out of 5 by
Miguel P from
Turbo Tax Customer service
I cannot be more happy today! The expert helped me a lot to review my taxes and correct a lot of mistakes. She was very knowledgeable, patient and nice. I'm a happy camper. The best service I could expect.
Date published: 2022-04-17
Rated 5 out of 5 by
Jackster59 from
Not taxing
Easy, brief, intuitive. This process is designed for the professional procrastinator - me.
Date published: 2022-04-17
Rated 5 out of 5 by
TKJUDAS from
Always Great
We have been using TurboTax almost since it's beginnings. We love it and continue to love it.
Date published: 2022-04-17
Rated 4 out of 5 by
Shanon123 from
Generally good - Some of the verbiage is confusing
Turbo tax is very quick to get through but the verbiage can hold you back/ cause confusion. It’s like the vergiage is not kind to the “new normal” where people work remote and are confused on how to file state taxes
Date published: 2022-04-17
Rated 1 out of 5 by
Patricia85032 from
Disappointed this year
Turbo Tax was offered by our credit union. It was supposed to be a free filing. I ended up paying over $170 because of one form for the federal return and there was no option to not file the state form electronically so I was charged for that too. I had already mailed in my state form and received my refund when I was charged for this. I hope my state won't think I'm trying to file twice. I'll have to reconsider using Turbo Tax next year.
All TurboTax® Offerings Reviews - Page 1087
Date published: 2022-04-17
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
sga1950 from
TurboTax Rocks!
I needed help during a crisis and Paul helped me out immensely!
Date published: 2022-04-17
Rated 5 out of 5 by
Sefo22 from
Time safer
I’m always at work by then offices are closed and I don’t have time. I get home and file my taxes at home with TurboTax. Helpful resource
Date published: 2022-04-17
Rated 3 out of 5 by
Mightbedonewithturbotax from
Processing fees are too high
While the ease of use is good, the fees for processing your return are a little high, you charge the $199 fee for self employment use, but we hardly had any self employment information for this years tax return, and you charge a large fee to have your processing partner process the fee out of the return.
Date published: 2022-04-17
Rated 4 out of 5 by
kathygrandma from
A little frustrating
You should never wait until the last minute to file. I had some problems with the program and even more with my computer. It seemed to take forever to complete but I'm glad that I checked and rechecked my answers. Then my printer didn't want to print. Finally got all the bugs out and have it sent.
Date published: 2022-04-17
Rated 4 out of 5 by
E RAM from
Turbo Tax is convenient, efficient
I wish I could afford a turbo tax preparer. Even though turbo tax is as close a personal tax preparer
Date published: 2022-04-17
Rated 5 out of 5 by
Miguel P from
Turbo Tax Customer service
I cannot be more happy today! The expert helped me a lot to review my taxes and correct a lot of mistakes. She was very knowledgeable, patient and nice. I'm a happy camper. The best service I could expect.
Date published: 2022-04-17
Rated 5 out of 5 by
Jackster59 from
Not taxing
Easy, brief, intuitive. This process is designed for the professional procrastinator - me.
Date published: 2022-04-17
Rated 5 out of 5 by
TKJUDAS from
Always Great
We have been using TurboTax almost since it's beginnings. We love it and continue to love it.
Date published: 2022-04-17
Rated 4 out of 5 by
Shanon123 from
Generally good - Some of the verbiage is confusing
Turbo tax is very quick to get through but the verbiage can hold you back/ cause confusion. It’s like the vergiage is not kind to the “new normal” where people work remote and are confused on how to file state taxes
Date published: 2022-04-17
Rated 1 out of 5 by
Patricia85032 from
Disappointed this year
Turbo Tax was offered by our credit union. It was supposed to be a free filing. I ended up paying over $170 because of one form for the federal return and there was no option to not file the state form electronically so I was charged for that too. I had already mailed in my state form and received my refund when I was charged for this. I hope my state won't think I'm trying to file twice. I'll have to reconsider using Turbo Tax next year.
All TurboTax® Offerings Reviews - Page 1087
Date published: 2022-04-17