TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 1 out of 5 by from Says they’ll review and fix my return......not!!! I’ve been notified that my returns were rejected. Received e-mail from turbo tax saying “don’t worry we will fix your return” my question is when??? I’ve tried 6 times to have you fix my return.
Date published: 2021-05-16
Rated 4 out of 5 by from Couple issues but pretty easy Was pretty easy. There were a couple of things I wasn't sure how to do but "help" guided me on what to do. It would be nice if I could preview the 1040 as I'm going though the process. One uploaded document missed a value, comparing last and this year's I found it. The most frustrating, was looping though the verification. There was a blank value on one of my uploaded documents, that blank wasn't excepted. I had to put a value, then because I put a value I had to reference a state. None of it was on the actual document uploaded. This caused me to go through the verification close to 15 times, this being my first time and not exactly a smart person. Either way if it need to loop because something is not right take me to where the problem is, constantly loop through. I would recommend it and happy to say that I used turbo tax, next year I'm sure it will be easier.
Date published: 2021-05-16
Rated 5 out of 5 by from Fast, Simple, and Reliable The flow and style of Turbotax keeps me engaged and comfortable. I have relied on Turbotax for 8 years now and it hasn't failed me since. The interconnections and partnerships with other products and services make this professional product much more reliable and trustworthy. Thank you so much for such a wonderful product and service.
Date published: 2021-05-16
Rated 4 out of 5 by from Easy to use Filing was fairly easy it takes you step by step and if you have questions they give several prompts that maybe able to help answer or lead you to an answer.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax is great! TurboTax helped me answer all questions I had while filing!
Date published: 2021-05-16
Rated 1 out of 5 by from costs way too much to use System is great, prices are ridiculous. Nothing else needs to be said
Date published: 2021-05-16
Rated 4 out of 5 by from Very easy bar a few steps The only problem i had to skip a step due to not having a form it said i needed but other than that great.half the time i spent at h&r block
Date published: 2021-05-16
Rated 5 out of 5 by from Simple, easy to follow and accurate. If you ever have a question about something, they have links you can go to to get the information you need.
Date published: 2021-05-16
Rated 5 out of 5 by from TurboTax Rocks! Great experience. We have using TurboTax every year.
Date published: 2021-05-16
Rated 3 out of 5 by from Peer Review of TurboTax TurboTax is a very thorough program and is relatively easy to understand and use, however it is slow, uses a large amount of system resources, RAM memory and is cumbersome to electronically file due to having to sign in multiple times to Intuit to access the IRS system. The program has good explainations in the help topic and overall I would rate it a 7 out of 10.
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 1086
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Says they’ll review and fix my return......not!!! I’ve been notified that my returns were rejected. Received e-mail from turbo tax saying “don’t worry we will fix your return” my question is when??? I’ve tried 6 times to have you fix my return.
Date published: 2021-05-16
Rated 4 out of 5 by from Couple issues but pretty easy Was pretty easy. There were a couple of things I wasn't sure how to do but "help" guided me on what to do. It would be nice if I could preview the 1040 as I'm going though the process. One uploaded document missed a value, comparing last and this year's I found it. The most frustrating, was looping though the verification. There was a blank value on one of my uploaded documents, that blank wasn't excepted. I had to put a value, then because I put a value I had to reference a state. None of it was on the actual document uploaded. This caused me to go through the verification close to 15 times, this being my first time and not exactly a smart person. Either way if it need to loop because something is not right take me to where the problem is, constantly loop through. I would recommend it and happy to say that I used turbo tax, next year I'm sure it will be easier.
Date published: 2021-05-16
Rated 5 out of 5 by from Fast, Simple, and Reliable The flow and style of Turbotax keeps me engaged and comfortable. I have relied on Turbotax for 8 years now and it hasn't failed me since. The interconnections and partnerships with other products and services make this professional product much more reliable and trustworthy. Thank you so much for such a wonderful product and service.
Date published: 2021-05-16
Rated 4 out of 5 by from Easy to use Filing was fairly easy it takes you step by step and if you have questions they give several prompts that maybe able to help answer or lead you to an answer.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax is great! TurboTax helped me answer all questions I had while filing!
Date published: 2021-05-16
Rated 1 out of 5 by from costs way too much to use System is great, prices are ridiculous. Nothing else needs to be said
Date published: 2021-05-16
Rated 4 out of 5 by from Very easy bar a few steps The only problem i had to skip a step due to not having a form it said i needed but other than that great.half the time i spent at h&r block
Date published: 2021-05-16
Rated 5 out of 5 by from Simple, easy to follow and accurate. If you ever have a question about something, they have links you can go to to get the information you need.
Date published: 2021-05-16
Rated 5 out of 5 by from TurboTax Rocks! Great experience. We have using TurboTax every year.
Date published: 2021-05-16
Rated 3 out of 5 by from Peer Review of TurboTax TurboTax is a very thorough program and is relatively easy to understand and use, however it is slow, uses a large amount of system resources, RAM memory and is cumbersome to electronically file due to having to sign in multiple times to Intuit to access the IRS system. The program has good explainations in the help topic and overall I would rate it a 7 out of 10.
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 1086