TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 3 out of 5 by from Not as thorough as H&R Block I tried TurboTax because the general consensus was that it was easier to use than H&R Block and gave equal guidance. I found that not to be the case. TurboTax cut corners in the guidance department, sacrificing explanation for "ease of use." In my opinion, the explanation allows users to understand tax laws and to plan better to maximize tax deductions. Furthermore, I did not find it easier to use. In fact, it was harder to track progress, return to an interview section, and make corrections.
Date published: 2023-04-18
Rated 5 out of 5 by from Great product Easy to use product is simple and fast plus accurate helps avoid mistakes
Date published: 2023-04-18
Rated 1 out of 5 by from Unable to E File due to glitch in Turbo Tax Not good this year. First time I have had trouble. Unable to E File becuase they are having trouble with a form. Contacted customer service and it is a know glitch.
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax makes my life a lot easier Simplified tax return interview process so that I didn't have to go into accountant
Date published: 2023-04-18
Rated 5 out of 5 by from Fast and easy Great service and easy to use I am going to recommend this to my friends
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is Fantastic! Turbo Tax is Simple, clear and concise, far easier than I expected. Have every document you think you may need and the program will help you sort them out and enter them.. Thanks Turbo Tax Darryl D
Date published: 2023-04-18
Rated 4 out of 5 by from Add ons are excessive Process is good but the add ons - paying for state returns are excessive - when you pay for the software in the beginning
Date published: 2023-04-18
Rated 5 out of 5 by from The perfect tool!!! It has everything needed to make sure all bases are covered, the information and support to understand and learn every step of the way.
Date published: 2023-04-18
Rated 5 out of 5 by from Love Turbo Tax! Simple, easy process using Turbo Tax! Have used for years and will continue to use!!!
Date published: 2023-04-18
Rated 5 out of 5 by from TURBOTAX IS GREAT I've used TurboTax for over 20 years and it gets better each year.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1084
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Not as thorough as H&R Block I tried TurboTax because the general consensus was that it was easier to use than H&R Block and gave equal guidance. I found that not to be the case. TurboTax cut corners in the guidance department, sacrificing explanation for "ease of use." In my opinion, the explanation allows users to understand tax laws and to plan better to maximize tax deductions. Furthermore, I did not find it easier to use. In fact, it was harder to track progress, return to an interview section, and make corrections.
Date published: 2023-04-18
Rated 5 out of 5 by from Great product Easy to use product is simple and fast plus accurate helps avoid mistakes
Date published: 2023-04-18
Rated 1 out of 5 by from Unable to E File due to glitch in Turbo Tax Not good this year. First time I have had trouble. Unable to E File becuase they are having trouble with a form. Contacted customer service and it is a know glitch.
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax makes my life a lot easier Simplified tax return interview process so that I didn't have to go into accountant
Date published: 2023-04-18
Rated 5 out of 5 by from Fast and easy Great service and easy to use I am going to recommend this to my friends
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is Fantastic! Turbo Tax is Simple, clear and concise, far easier than I expected. Have every document you think you may need and the program will help you sort them out and enter them.. Thanks Turbo Tax Darryl D
Date published: 2023-04-18
Rated 4 out of 5 by from Add ons are excessive Process is good but the add ons - paying for state returns are excessive - when you pay for the software in the beginning
Date published: 2023-04-18
Rated 5 out of 5 by from The perfect tool!!! It has everything needed to make sure all bases are covered, the information and support to understand and learn every step of the way.
Date published: 2023-04-18
Rated 5 out of 5 by from Love Turbo Tax! Simple, easy process using Turbo Tax! Have used for years and will continue to use!!!
Date published: 2023-04-18
Rated 5 out of 5 by from TURBOTAX IS GREAT I've used TurboTax for over 20 years and it gets better each year.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1084