TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 3 out of 5 by
Prefer HRBlock from
Not as thorough as H&R Block
I tried TurboTax because the general consensus was that it was easier to use than H&R Block and gave equal guidance. I found that not to be the case. TurboTax cut corners in the guidance department, sacrificing explanation for "ease of use." In my opinion, the explanation allows users to understand tax laws and to plan better to maximize tax deductions. Furthermore, I did not find it easier to use. In fact, it was harder to track progress, return to an interview section, and make corrections.
Date published: 2023-04-18
Rated 5 out of 5 by
null from
Great product
Easy to use product is simple and fast plus accurate helps avoid mistakes
Date published: 2023-04-18
Rated 1 out of 5 by
MrBruce23 from
Unable to E File due to glitch in Turbo Tax
Not good this year. First time I have had trouble. Unable to E File becuase they are having trouble with a form. Contacted customer service and it is a know glitch.
Date published: 2023-04-18
Rated 5 out of 5 by
S Garcia from
TurboTax makes my life a lot easier
Simplified tax return interview process so that I didn't have to go into accountant
Date published: 2023-04-18
Rated 5 out of 5 by
Iinfamous from
Fast and easy
Great service and easy to use I am going to recommend this to my friends
Date published: 2023-04-18
Rated 5 out of 5 by
Dtech66 from
Turbo Tax is Fantastic!
Turbo Tax is Simple, clear and concise, far easier than I expected. Have every document you think you may need and the program will help you sort them out and enter them.. Thanks Turbo Tax Darryl D
Date published: 2023-04-18
Rated 4 out of 5 by
SET75 from
Add ons are excessive
Process is good but the add ons - paying for state returns are excessive - when you pay for the software in the beginning
Date published: 2023-04-18
Rated 5 out of 5 by
Vickinga68 from
The perfect tool!!!
It has everything needed to make sure all bases are covered, the information and support to understand and learn every step of the way.
Date published: 2023-04-18
Rated 5 out of 5 by
Jisty from
Love Turbo Tax!
Simple, easy process using Turbo Tax! Have used for years and will continue to use!!!
Date published: 2023-04-18
Rated 5 out of 5 by
Shutlz from
TURBOTAX IS GREAT
I've used TurboTax for over 20 years and it gets better each year.
All TurboTax® Offerings Reviews - Page 1084
Date published: 2023-04-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
Prefer HRBlock from
Not as thorough as H&R Block
I tried TurboTax because the general consensus was that it was easier to use than H&R Block and gave equal guidance. I found that not to be the case. TurboTax cut corners in the guidance department, sacrificing explanation for "ease of use." In my opinion, the explanation allows users to understand tax laws and to plan better to maximize tax deductions. Furthermore, I did not find it easier to use. In fact, it was harder to track progress, return to an interview section, and make corrections.
Date published: 2023-04-18
Rated 5 out of 5 by
null from
Great product
Easy to use product is simple and fast plus accurate helps avoid mistakes
Date published: 2023-04-18
Rated 1 out of 5 by
MrBruce23 from
Unable to E File due to glitch in Turbo Tax
Not good this year. First time I have had trouble. Unable to E File becuase they are having trouble with a form. Contacted customer service and it is a know glitch.
Date published: 2023-04-18
Rated 5 out of 5 by
S Garcia from
TurboTax makes my life a lot easier
Simplified tax return interview process so that I didn't have to go into accountant
Date published: 2023-04-18
Rated 5 out of 5 by
Iinfamous from
Fast and easy
Great service and easy to use I am going to recommend this to my friends
Date published: 2023-04-18
Rated 5 out of 5 by
Dtech66 from
Turbo Tax is Fantastic!
Turbo Tax is Simple, clear and concise, far easier than I expected. Have every document you think you may need and the program will help you sort them out and enter them.. Thanks Turbo Tax Darryl D
Date published: 2023-04-18
Rated 4 out of 5 by
SET75 from
Add ons are excessive
Process is good but the add ons - paying for state returns are excessive - when you pay for the software in the beginning
Date published: 2023-04-18
Rated 5 out of 5 by
Vickinga68 from
The perfect tool!!!
It has everything needed to make sure all bases are covered, the information and support to understand and learn every step of the way.
Date published: 2023-04-18
Rated 5 out of 5 by
Jisty from
Love Turbo Tax!
Simple, easy process using Turbo Tax! Have used for years and will continue to use!!!
Date published: 2023-04-18
Rated 5 out of 5 by
Shutlz from
TURBOTAX IS GREAT
I've used TurboTax for over 20 years and it gets better each year.
All TurboTax® Offerings Reviews - Page 1084
Date published: 2023-04-18