TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live CPAs and EAs on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 4 out of 5 by from Great - except the whole health care/hsa entry Great except the whole HSA/Healthcare area - but propably easier than the actual forms
Date published: 2021-05-14
Rated 4 out of 5 by from Better than most Did not handle virus caused changes (date change IRA changes) very well
Date published: 2021-05-14
Rated 5 out of 5 by from Game Changer I have been using Turbo Tax for years. I use to fill out the forms by hand. Using Turbo Tax has been a game changer.
Date published: 2021-05-14
Rated 3 out of 5 by from Turbotax Programming Errors A couple of major software bugs this year. Automatic updates disabled my Turbotax program after I completed taxes but had not yet filed. This is a major error and fortunately I had saved my data. I was forced to uninstall and reinstall the program. Also, when paying for the state e-file, I could not access the consent button because I could not see it. The scroll bar down was not working. Again, a major software error that I was only able to fix after resetting my Text settings.
Date published: 2021-05-14
Rated 5 out of 5 by from Turbo Tax I have used Turbo Tax for years. I had my taxes done professionally once in between and found it was a waste of money. Turbo Tax guides me all the way each and every time!
Date published: 2021-05-14
Rated 5 out of 5 by from Used Turbotax again Easy to use, but $30 for a state tax return when I'm already paying 80 for the software?
Date published: 2021-05-14
Rated 5 out of 5 by from SO EASY TO USE I HAVE BEEN USING TURBO TAX FOR YEARS, IT IS SIMPLE AND ASKES ALL QUESTIONS PERTAINING TO ANY SITUATION YOU HAVE.
Date published: 2021-05-14
Rated 3 out of 5 by from HSA entry is awful, Colorado return is too Turbotax is good with many aspects of tax prep, but it continues to be awful on the HSA deduction entries, especially when both spouses have HSA accounts and there was an overcontribution in the prior year. The Colorado return provides very little value - TT doesn't even bother to prompt with info, mostly referring to Colorado's website for credits. Not a lot better than filling it out manually.
Date published: 2021-05-14
Rated 4 out of 5 by from Turbo Tax Review For the most part pretty easy to follow. I felt confident it would be correct.
Date published: 2021-05-14
Rated 5 out of 5 by from easy to use I spoke to no turbo tax person. I have nothing else to add.
Date published: 2021-05-14
All TurboTax® Offerings Reviews - Page 1081
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Great - except the whole health care/hsa entry Great except the whole HSA/Healthcare area - but propably easier than the actual forms
Date published: 2021-05-14
Rated 4 out of 5 by from Better than most Did not handle virus caused changes (date change IRA changes) very well
Date published: 2021-05-14
Rated 5 out of 5 by from Game Changer I have been using Turbo Tax for years. I use to fill out the forms by hand. Using Turbo Tax has been a game changer.
Date published: 2021-05-14
Rated 3 out of 5 by from Turbotax Programming Errors A couple of major software bugs this year. Automatic updates disabled my Turbotax program after I completed taxes but had not yet filed. This is a major error and fortunately I had saved my data. I was forced to uninstall and reinstall the program. Also, when paying for the state e-file, I could not access the consent button because I could not see it. The scroll bar down was not working. Again, a major software error that I was only able to fix after resetting my Text settings.
Date published: 2021-05-14
Rated 5 out of 5 by from Turbo Tax I have used Turbo Tax for years. I had my taxes done professionally once in between and found it was a waste of money. Turbo Tax guides me all the way each and every time!
Date published: 2021-05-14
Rated 5 out of 5 by from Used Turbotax again Easy to use, but $30 for a state tax return when I'm already paying 80 for the software?
Date published: 2021-05-14
Rated 5 out of 5 by from SO EASY TO USE I HAVE BEEN USING TURBO TAX FOR YEARS, IT IS SIMPLE AND ASKES ALL QUESTIONS PERTAINING TO ANY SITUATION YOU HAVE.
Date published: 2021-05-14
Rated 3 out of 5 by from HSA entry is awful, Colorado return is too Turbotax is good with many aspects of tax prep, but it continues to be awful on the HSA deduction entries, especially when both spouses have HSA accounts and there was an overcontribution in the prior year. The Colorado return provides very little value - TT doesn't even bother to prompt with info, mostly referring to Colorado's website for credits. Not a lot better than filling it out manually.
Date published: 2021-05-14
Rated 4 out of 5 by from Turbo Tax Review For the most part pretty easy to follow. I felt confident it would be correct.
Date published: 2021-05-14
Rated 5 out of 5 by from easy to use I spoke to no turbo tax person. I have nothing else to add.
Date published: 2021-05-14
All TurboTax® Offerings Reviews - Page 1081