TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 3 out of 5 by
j8b83eight from
Unlike any other filing year
I usually look forward to using turbo tax. this year seemed to filled with double-speak and way too confusing even after reading the ques.
Date published: 2023-04-18
Rated 5 out of 5 by
Kevinp1973 from
Great
Great service, very easy, good value, lots of selections
Date published: 2023-04-18
Rated 4 out of 5 by
BJob from
Did the job
prompts were easy to respond to and covered all necessary areas
Date published: 2023-04-18
Rated 2 out of 5 by
Wolfxier from
Tech glitches and buggy
This year's software had more glitches and bugs than previous years - issues with filing 1099-K and not well connected to other IRS forms that are needed and lack of help available to troubleshoot the issues. The state software also did not retrieve previous year's information like before. I felt the overall quality has decreased. Perhaps Intuit is too focused on its Online service or selling their other services. May need to look for other solutions this year.
Date published: 2023-04-18
Rated 1 out of 5 by
Angry Texan 99 from
Return kept getting rejected
Had a major issue with my 2022 taxes, they kept getting rejected for a issue paperwork issue, paperwork that I don't even use, and TurboTax and it's professionals were no help at all this is the last year I use this service.
Date published: 2023-04-18
Rated 5 out of 5 by
pJordan3 from
Excellent! Nine Years Running
The User Interface is spectacular: makes an byzantine error-prone process tolerable, even fun! And saves me a day's time, too.
Date published: 2023-04-18
Rated 1 out of 5 by
2023 survival from
Needs easier guidance on app
Needs simpler rules and prompts to guide thru return processes easier Not surprising extra charges when information is input It’s already frustrating to get this in and filed timely
Date published: 2023-04-18
Rated 5 out of 5 by
Marcus4422 from
Extremely easy to use
I love TurboTax because it is so easy to use and feeds all the available deductions and tax breaks.
Date published: 2023-04-18
Rated 5 out of 5 by
Ang719 from
Almost Pain-Free!
Makes me wonder why I dreaded, and procrastinated, about filing my taxes!
Date published: 2023-04-18
Rated 1 out of 5 by
buzz2317 from
Expensive ripoff!
Try to upsale products the entire time. I feel like i am in an infomercial while doing my taxes
All TurboTax® Offerings Reviews - Page 1078
Date published: 2023-04-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
j8b83eight from
Unlike any other filing year
I usually look forward to using turbo tax. this year seemed to filled with double-speak and way too confusing even after reading the ques.
Date published: 2023-04-18
Rated 5 out of 5 by
Kevinp1973 from
Great
Great service, very easy, good value, lots of selections
Date published: 2023-04-18
Rated 4 out of 5 by
BJob from
Did the job
prompts were easy to respond to and covered all necessary areas
Date published: 2023-04-18
Rated 2 out of 5 by
Wolfxier from
Tech glitches and buggy
This year's software had more glitches and bugs than previous years - issues with filing 1099-K and not well connected to other IRS forms that are needed and lack of help available to troubleshoot the issues. The state software also did not retrieve previous year's information like before. I felt the overall quality has decreased. Perhaps Intuit is too focused on its Online service or selling their other services. May need to look for other solutions this year.
Date published: 2023-04-18
Rated 1 out of 5 by
Angry Texan 99 from
Return kept getting rejected
Had a major issue with my 2022 taxes, they kept getting rejected for a issue paperwork issue, paperwork that I don't even use, and TurboTax and it's professionals were no help at all this is the last year I use this service.
Date published: 2023-04-18
Rated 5 out of 5 by
pJordan3 from
Excellent! Nine Years Running
The User Interface is spectacular: makes an byzantine error-prone process tolerable, even fun! And saves me a day's time, too.
Date published: 2023-04-18
Rated 1 out of 5 by
2023 survival from
Needs easier guidance on app
Needs simpler rules and prompts to guide thru return processes easier Not surprising extra charges when information is input It’s already frustrating to get this in and filed timely
Date published: 2023-04-18
Rated 5 out of 5 by
Marcus4422 from
Extremely easy to use
I love TurboTax because it is so easy to use and feeds all the available deductions and tax breaks.
Date published: 2023-04-18
Rated 5 out of 5 by
Ang719 from
Almost Pain-Free!
Makes me wonder why I dreaded, and procrastinated, about filing my taxes!
Date published: 2023-04-18
Rated 1 out of 5 by
buzz2317 from
Expensive ripoff!
Try to upsale products the entire time. I feel like i am in an infomercial while doing my taxes
All TurboTax® Offerings Reviews - Page 1078
Date published: 2023-04-18