TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live CPAs and EAs on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 1 out of 5 by from Took too long and lack of response It took 7 days to do a service that takes couple hours in person, I asked direct questions why it was taking too long and it took 4 days for the agent to reply, I payed more cuz I have a newborn from 2020 just to make sure all the credits applied for my daughter in 2020 since she was not included in my 2019 taxes, ended up paying more for a lesser service, very very disappointed, and this is not a made up review, maybe it was my bad luck with a bad service but I would not recommend nor will be paying for this service next year
Date published: 2021-05-15
Rated 5 out of 5 by from Excelent and Getting Better I had to file and amended return because a corrected 1099 after I filed; TurboTax made it easy.
Date published: 2021-05-15
Rated 5 out of 5 by from Tax nice good cool awesome very nice good recommend yes
Date published: 2021-05-15
Rated 2 out of 5 by from frustrted Tried to signup for Turbo Tax Advantage and the wording for the email received was not clear.
Date published: 2021-05-15
Rated 5 out of 5 by from thumbs up simple and fast, walked me through everything in short order
Date published: 2021-05-15
Rated 5 out of 5 by from VERY GOOD VERY GOOD, HAVE USED IT FOR 20 YRS WITH NO PROBLEMS, AND NO CALLS FROM IRS.
Date published: 2021-05-15
Rated 5 out of 5 by from Awesome product Have been using TurboTax for years, its always easy and accurate.
Date published: 2021-05-15
Rated 1 out of 5 by from Never going to file again I purchased product from amazon with state filing included and still I had to pay for state returns.
Date published: 2021-05-15
Rated 5 out of 5 by from Takes all the stress out of filing taxes! After step by step process to complete forms, the returns were rejected. No fault of TurboTax. The program explained why the rejection occurred, and the steps to correct. Only problem was with the IRS...not TurboTax. The real problem with this is trying to submit me review. I have submitted a review every year and can't get past the "nickname" field. I use my prior nickname and is states Nickname already used. Why can't it put my name and my nickname together to allow me to post?
Date published: 2021-05-15
Rated 5 out of 5 by from Easy to use Turbo Tax Deluxe I've used Turbo Tax for at least 8 years now and always find it easy to use the program. It gives you flexibility to do it on your own or it walks you through each category step-byo-step to get you through the process with as little fuss as possible.
Date published: 2021-05-15
All TurboTax® Offerings Reviews - Page 1075
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Took too long and lack of response It took 7 days to do a service that takes couple hours in person, I asked direct questions why it was taking too long and it took 4 days for the agent to reply, I payed more cuz I have a newborn from 2020 just to make sure all the credits applied for my daughter in 2020 since she was not included in my 2019 taxes, ended up paying more for a lesser service, very very disappointed, and this is not a made up review, maybe it was my bad luck with a bad service but I would not recommend nor will be paying for this service next year
Date published: 2021-05-15
Rated 5 out of 5 by from Excelent and Getting Better I had to file and amended return because a corrected 1099 after I filed; TurboTax made it easy.
Date published: 2021-05-15
Rated 5 out of 5 by from Tax nice good cool awesome very nice good recommend yes
Date published: 2021-05-15
Rated 2 out of 5 by from frustrted Tried to signup for Turbo Tax Advantage and the wording for the email received was not clear.
Date published: 2021-05-15
Rated 5 out of 5 by from thumbs up simple and fast, walked me through everything in short order
Date published: 2021-05-15
Rated 5 out of 5 by from VERY GOOD VERY GOOD, HAVE USED IT FOR 20 YRS WITH NO PROBLEMS, AND NO CALLS FROM IRS.
Date published: 2021-05-15
Rated 5 out of 5 by from Awesome product Have been using TurboTax for years, its always easy and accurate.
Date published: 2021-05-15
Rated 1 out of 5 by from Never going to file again I purchased product from amazon with state filing included and still I had to pay for state returns.
Date published: 2021-05-15
Rated 5 out of 5 by from Takes all the stress out of filing taxes! After step by step process to complete forms, the returns were rejected. No fault of TurboTax. The program explained why the rejection occurred, and the steps to correct. Only problem was with the IRS...not TurboTax. The real problem with this is trying to submit me review. I have submitted a review every year and can't get past the "nickname" field. I use my prior nickname and is states Nickname already used. Why can't it put my name and my nickname together to allow me to post?
Date published: 2021-05-15
Rated 5 out of 5 by from Easy to use Turbo Tax Deluxe I've used Turbo Tax for at least 8 years now and always find it easy to use the program. It gives you flexibility to do it on your own or it walks you through each category step-byo-step to get you through the process with as little fuss as possible.
Date published: 2021-05-15
All TurboTax® Offerings Reviews - Page 1075