TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

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Rated 1 out of 5 by from Never again! I have used Turbo Tax for years. This year, I was unable to file without selecting Audit Defense. Even after selecting that option, I couldn't move forward. After calling Intuit customer service, I was advised that there were issues with the Turbo Tax handoff and had to purchase the Audit Defense directly from their site. Still, there was no way around it in the Turbo Tax software. Lots of discussion about this issue online, so it is obviously a software issue. Unfortunately, it's a software issue that could have serious financial implications for people. This is a software that should work.
Date published: 2022-04-18
Rated 4 out of 5 by from Turbo TAX saved me money more than TAXACT AS a old TAX ACT user for many years, Turbo TAX has superior savings and I like it ! it saved me money.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo tax staff is awesome Yes, I had the blessing to be assisted by Catherine and she spend all the time it was necessary to solve my very particular inquiry.
Date published: 2022-04-18
Rated 5 out of 5 by from TT is Awesome Good job easy and friendly to use. Product I can trust
Date published: 2022-04-18
Rated 3 out of 5 by from Ambush Upgrades TurboTax does a great job of guiding you through your taxes. But the unexpected screens telling me I need to upgrade to a more expensive version leave me thinking I'm being manipulated. Bad form, TurboTax
Date published: 2022-04-18
Rated 5 out of 5 by from Love me some TurboTax I like being able to do things myself and TurboTax uncomplicates the entire process for me to do that.
Date published: 2022-04-18
Rated 5 out of 5 by from quick and easy Definitely easy to use and keeps track of your records for you! Totally worth it and helpful tips each step of the way
Date published: 2022-04-18
Rated 4 out of 5 by from It's good. Filing was easy and the many steps along the way helped to ensure that things were accurately accounted for.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax is Awesome!!!! Easy to use; guided me all the way through the whole process; great experience.
Date published: 2022-04-18
Rated 3 out of 5 by from A couple issues Issues with Update installs and iIke Kind exchange
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 1070
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Never again! I have used Turbo Tax for years. This year, I was unable to file without selecting Audit Defense. Even after selecting that option, I couldn't move forward. After calling Intuit customer service, I was advised that there were issues with the Turbo Tax handoff and had to purchase the Audit Defense directly from their site. Still, there was no way around it in the Turbo Tax software. Lots of discussion about this issue online, so it is obviously a software issue. Unfortunately, it's a software issue that could have serious financial implications for people. This is a software that should work.
Date published: 2022-04-18
Rated 4 out of 5 by from Turbo TAX saved me money more than TAXACT AS a old TAX ACT user for many years, Turbo TAX has superior savings and I like it ! it saved me money.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo tax staff is awesome Yes, I had the blessing to be assisted by Catherine and she spend all the time it was necessary to solve my very particular inquiry.
Date published: 2022-04-18
Rated 5 out of 5 by from TT is Awesome Good job easy and friendly to use. Product I can trust
Date published: 2022-04-18
Rated 3 out of 5 by from Ambush Upgrades TurboTax does a great job of guiding you through your taxes. But the unexpected screens telling me I need to upgrade to a more expensive version leave me thinking I'm being manipulated. Bad form, TurboTax
Date published: 2022-04-18
Rated 5 out of 5 by from Love me some TurboTax I like being able to do things myself and TurboTax uncomplicates the entire process for me to do that.
Date published: 2022-04-18
Rated 5 out of 5 by from quick and easy Definitely easy to use and keeps track of your records for you! Totally worth it and helpful tips each step of the way
Date published: 2022-04-18
Rated 4 out of 5 by from It's good. Filing was easy and the many steps along the way helped to ensure that things were accurately accounted for.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax is Awesome!!!! Easy to use; guided me all the way through the whole process; great experience.
Date published: 2022-04-18
Rated 3 out of 5 by from A couple issues Issues with Update installs and iIke Kind exchange
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 1070