TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 1 out of 5 by from Unnecessary Service Intuit, H&R Block, and other corporations lobby congress to ensure that the IRS cannot prepare your tax documents for you, even though they already have all of your information. When you get a job, you straight up give the IRS the information about where you work and how much they pay you. Intuit forces us to pay to waste our time to give information to the IRS that they already have. It is absurd. Write or call your representatives!
Date published: 2023-04-18
Rated 2 out of 5 by from 2023 tax Long but easy didn't need as much help as I thought.
Date published: 2023-04-18
Rated 5 out of 5 by from Great program have been using it for several years and it is excellent!
Date published: 2023-04-18
Rated 4 out of 5 by from TURBO TAX SERVICE VERY HELPFUL! Turbo Tax Service is a very comprehensive tax software program Customer Service and support right at your finger tips. Detailed information to help you understand each step.
Date published: 2023-04-18
Rated 3 out of 5 by from Not what it used to be I obviously still use the service, and it does help with my relatively complicated taxes. But if they would spend more time explaining and helping one resolve difficult questions and less time with silly emojis and puerile cheerleading and animations, it would be much better. It's the kind of dumbing-down that is all too common nowadays, and it's a shame that this unfortunate trend has expanded to include even something like tax prep software where serious attention to detail should prevail.
Date published: 2023-04-18
Rated 4 out of 5 by from 10 years of TurboTax - we love it. Overall a solid program for Tax Preparation. A couple hiccups this year: * I received a 1099-S this year, which was not a normal form for me. There is no form to fill out for this document. Had to call an accountant to see how to accurately complete this item (added to Schedule D) * eBay sale of personal items were problematic. Entered the K-1 information but came up at the end for fixing a problem. Had to dig a bit to find the second area to input the original cost basis information. Ran smoothly once I figured that piece out. * Received a form 1065 which is an annual event. A "Z" in Box 20 referenced a statement on the supplemental for a $1 loss. Entered the loss but could not fix the error. Only way to fix it was to remove the box 20 entry; even though the dollar matched overall it would not complete.
Date published: 2023-04-18
Rated 1 out of 5 by from What I have to say about Turbotax I dislike how turbotax promotes themselves as easy and free, but they always get you with small fees here, small fees there and it just ends up being just as expensive.
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is the best I have used TurboTax for many years. This software package continues to be an excellent tool for calculating and filing my taxes.
Date published: 2023-04-18
Rated 5 out of 5 by from Best First time experience ever! This app was so easy to use. It helped me every step of the way, even using the free service. I loved it. Especially for this being my first time doing it on my own. This is two first for me. Filing and filing online. I loved it thank you for the experience!
Date published: 2023-04-18
Rated 1 out of 5 by from Turbo tax is amazingly expensive Very expensive!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!’nnnn
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1069
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Unnecessary Service Intuit, H&R Block, and other corporations lobby congress to ensure that the IRS cannot prepare your tax documents for you, even though they already have all of your information. When you get a job, you straight up give the IRS the information about where you work and how much they pay you. Intuit forces us to pay to waste our time to give information to the IRS that they already have. It is absurd. Write or call your representatives!
Date published: 2023-04-18
Rated 2 out of 5 by from 2023 tax Long but easy didn't need as much help as I thought.
Date published: 2023-04-18
Rated 5 out of 5 by from Great program have been using it for several years and it is excellent!
Date published: 2023-04-18
Rated 4 out of 5 by from TURBO TAX SERVICE VERY HELPFUL! Turbo Tax Service is a very comprehensive tax software program Customer Service and support right at your finger tips. Detailed information to help you understand each step.
Date published: 2023-04-18
Rated 3 out of 5 by from Not what it used to be I obviously still use the service, and it does help with my relatively complicated taxes. But if they would spend more time explaining and helping one resolve difficult questions and less time with silly emojis and puerile cheerleading and animations, it would be much better. It's the kind of dumbing-down that is all too common nowadays, and it's a shame that this unfortunate trend has expanded to include even something like tax prep software where serious attention to detail should prevail.
Date published: 2023-04-18
Rated 4 out of 5 by from 10 years of TurboTax - we love it. Overall a solid program for Tax Preparation. A couple hiccups this year: * I received a 1099-S this year, which was not a normal form for me. There is no form to fill out for this document. Had to call an accountant to see how to accurately complete this item (added to Schedule D) * eBay sale of personal items were problematic. Entered the K-1 information but came up at the end for fixing a problem. Had to dig a bit to find the second area to input the original cost basis information. Ran smoothly once I figured that piece out. * Received a form 1065 which is an annual event. A "Z" in Box 20 referenced a statement on the supplemental for a $1 loss. Entered the loss but could not fix the error. Only way to fix it was to remove the box 20 entry; even though the dollar matched overall it would not complete.
Date published: 2023-04-18
Rated 1 out of 5 by from What I have to say about Turbotax I dislike how turbotax promotes themselves as easy and free, but they always get you with small fees here, small fees there and it just ends up being just as expensive.
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is the best I have used TurboTax for many years. This software package continues to be an excellent tool for calculating and filing my taxes.
Date published: 2023-04-18
Rated 5 out of 5 by from Best First time experience ever! This app was so easy to use. It helped me every step of the way, even using the free service. I loved it. Especially for this being my first time doing it on my own. This is two first for me. Filing and filing online. I loved it thank you for the experience!
Date published: 2023-04-18
Rated 1 out of 5 by from Turbo tax is amazingly expensive Very expensive!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!’nnnn
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1069