TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 4 out of 5 by Klamath1 from Easy to follow step by step directions So easy to follow the steps, and even when you have some missteps.it will bring you back to fix it. My only issue was I accidentally put a dot after a number and it wouldn't allow me to take it out. I ended up having my return kicked back to fix it.
Date published: 2023-04-18
Rated 5 out of 5 by CBSolutions from Thank you Ease of use is nice, support and tips are helpful. Thank you for this software!
Date published: 2023-04-18
Rated 1 out of 5 by NewDayTrader from The Live Assistance is a JOKE I wasn't sure which version suited my needs. As it processes, I was sure that I do not need a LIVE version. However, during the course of my filing, Turbo Help said for me to elect 475 f as a Day Trader. That's all the info I received and so I wanted to know where do I go to elect the 475 f. I searched for Contact and a Contact Us page came up. I chose the option of a Call Back. I spoke with 4 different persons, and only the 3rd person said... 475 f is with IRS directly, not Turbo Tax. So I asked to confirm that I am not pay over $200 dollars. But I was actually hung up on my the last person, William because he said he had other customers and he didn't make the rules. I was shocked at his response and his attitude of hanging up.
Date published: 2023-04-18
Rated 2 out of 5 by TheJKP from Overpriced This used to be a valuable service, but I'll be looking into alternatives given the increase in fees for just about everything.
Date published: 2023-04-18
Rated 1 out of 5 by You Quacks from TurboTax Is Bugging Had HELL going through my individual 1099-DIV forms. I'm very disappointed. Won't be using again.
Date published: 2023-04-18
Rated 5 out of 5 by Manex from Amazing The software was easy to use and in spanish as well.
Date published: 2023-04-18
Rated 5 out of 5 by Krystalmagoo from Turbo Tax is quick and easy to use. I have been using Turbo Tax for a couple years and have been very satisfied each time I use it.
Date published: 2023-04-18
Rated 5 out of 5 by thusha from Through, but simple. Will use again for future tax filing. Will recommend to others.
Date published: 2023-04-18
Rated 5 out of 5 by Gaybee from Perfect I should am spoke to someone sooner. Would have saved me hours of frustration.
Date published: 2023-04-18
Rated 5 out of 5 by d1 det from amazing results great platform and great help new to filling on my own
All TurboTax® Offerings Reviews - Page 1064
Date published: 2023-04-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by Klamath1 from Easy to follow step by step directions So easy to follow the steps, and even when you have some missteps.it will bring you back to fix it. My only issue was I accidentally put a dot after a number and it wouldn't allow me to take it out. I ended up having my return kicked back to fix it.
Date published: 2023-04-18
Rated 5 out of 5 by CBSolutions from Thank you Ease of use is nice, support and tips are helpful. Thank you for this software!
Date published: 2023-04-18
Rated 1 out of 5 by NewDayTrader from The Live Assistance is a JOKE I wasn't sure which version suited my needs. As it processes, I was sure that I do not need a LIVE version. However, during the course of my filing, Turbo Help said for me to elect 475 f as a Day Trader. That's all the info I received and so I wanted to know where do I go to elect the 475 f. I searched for Contact and a Contact Us page came up. I chose the option of a Call Back. I spoke with 4 different persons, and only the 3rd person said... 475 f is with IRS directly, not Turbo Tax. So I asked to confirm that I am not pay over $200 dollars. But I was actually hung up on my the last person, William because he said he had other customers and he didn't make the rules. I was shocked at his response and his attitude of hanging up.
Date published: 2023-04-18
Rated 2 out of 5 by TheJKP from Overpriced This used to be a valuable service, but I'll be looking into alternatives given the increase in fees for just about everything.
Date published: 2023-04-18
Rated 1 out of 5 by You Quacks from TurboTax Is Bugging Had HELL going through my individual 1099-DIV forms. I'm very disappointed. Won't be using again.
Date published: 2023-04-18
Rated 5 out of 5 by Manex from Amazing The software was easy to use and in spanish as well.
Date published: 2023-04-18
Rated 5 out of 5 by Krystalmagoo from Turbo Tax is quick and easy to use. I have been using Turbo Tax for a couple years and have been very satisfied each time I use it.
Date published: 2023-04-18
Rated 5 out of 5 by thusha from Through, but simple. Will use again for future tax filing. Will recommend to others.
Date published: 2023-04-18
Rated 5 out of 5 by Gaybee from Perfect I should am spoke to someone sooner. Would have saved me hours of frustration.
Date published: 2023-04-18
Rated 5 out of 5 by d1 det from amazing results great platform and great help new to filling on my own
All TurboTax® Offerings Reviews - Page 1064
Date published: 2023-04-18