TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 4 out of 5 by from Good It appears to do the job. Still feels a little too expensive for what it does. My biggest pet peeve is that you cannot copy and paste passwords for document import from external accounts (from a password manager to TurboTax). The paste function is disabled.
Date published: 2021-05-16
Rated 5 out of 5 by from Easy to Use! I have used it to file both State and Federal for several years. Each year gets better and better.
Date published: 2021-05-16
Rated 4 out of 5 by from Turbo Tax is still great! I had problems with this year's taxes. I had difficulty downloading my purchased software, due to not finding a system that would accept it. Additionally, I couldn't get answers as well as I used to in the past. I had a hangup with one form that just wouldn't let me continue. It was probably a user- error-I probably hit Yes to something that should have been No, but I couldn't figure it out. Even going to Forms didn't help. But, overall, it is still a great system! Thank you.
Date published: 2021-05-16
Rated 5 out of 5 by from Easy, Peasy, Lemon-Squeezy The quickest and most trustworthy way to file my tax returns year after year!
Date published: 2021-05-16
Rated 4 out of 5 by from TurboTax/USAA USAA and Turbo Tax must get better in the future when trying to work together offering military discounts.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax gets better each year It really helped this year. I will recommend TurboTax.
Date published: 2021-05-16
Rated 4 out of 5 by from User since the beginning I've been using TurboTax since the beginning. It's gotten easier to use every year. In the beginning, you filled out actual tax forms. Now, you simply answer questions and the forms are automatically populated. I had a difficult time with the support function. I couldn't find how I was to frame my questions nor where to look.
Date published: 2021-05-16
Rated 3 out of 5 by from TURBOTAX FOR SOME REASON MY STATE IS REJECTED. i have resubmitted.
Date published: 2021-05-16
Rated 4 out of 5 by from Pretty Good I would have given a 5 star but I don't like the fact that I have to pay $25.00 to file my Alabama Return.
Date published: 2021-05-16
Rated 5 out of 5 by from great tax expert help. great tax expert help. Received help from Tax experts all the way until the tax is filed.
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 1048
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Good It appears to do the job. Still feels a little too expensive for what it does. My biggest pet peeve is that you cannot copy and paste passwords for document import from external accounts (from a password manager to TurboTax). The paste function is disabled.
Date published: 2021-05-16
Rated 5 out of 5 by from Easy to Use! I have used it to file both State and Federal for several years. Each year gets better and better.
Date published: 2021-05-16
Rated 4 out of 5 by from Turbo Tax is still great! I had problems with this year's taxes. I had difficulty downloading my purchased software, due to not finding a system that would accept it. Additionally, I couldn't get answers as well as I used to in the past. I had a hangup with one form that just wouldn't let me continue. It was probably a user- error-I probably hit Yes to something that should have been No, but I couldn't figure it out. Even going to Forms didn't help. But, overall, it is still a great system! Thank you.
Date published: 2021-05-16
Rated 5 out of 5 by from Easy, Peasy, Lemon-Squeezy The quickest and most trustworthy way to file my tax returns year after year!
Date published: 2021-05-16
Rated 4 out of 5 by from TurboTax/USAA USAA and Turbo Tax must get better in the future when trying to work together offering military discounts.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax gets better each year It really helped this year. I will recommend TurboTax.
Date published: 2021-05-16
Rated 4 out of 5 by from User since the beginning I've been using TurboTax since the beginning. It's gotten easier to use every year. In the beginning, you filled out actual tax forms. Now, you simply answer questions and the forms are automatically populated. I had a difficult time with the support function. I couldn't find how I was to frame my questions nor where to look.
Date published: 2021-05-16
Rated 3 out of 5 by from TURBOTAX FOR SOME REASON MY STATE IS REJECTED. i have resubmitted.
Date published: 2021-05-16
Rated 4 out of 5 by from Pretty Good I would have given a 5 star but I don't like the fact that I have to pay $25.00 to file my Alabama Return.
Date published: 2021-05-16
Rated 5 out of 5 by from great tax expert help. great tax expert help. Received help from Tax experts all the way until the tax is filed.
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 1048