TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live CPAs and EAs on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 5 out of 5 by from TURBO TAX IS AWESOME TURBO TAX MADE IT SIMPLE TO FILE MY RETURN, I AM A FAN
Date published: 2021-05-15
Rated 4 out of 5 by from Not as good as previous years. Like the product for the most part - seems accurate except for the states of NY & NJ....they were WAY OFF!!! Pricing has gotten WAY too high for what you get. I am thinking of switching next year to a CPA or H&R Block's software.
Date published: 2021-05-15
Rated 5 out of 5 by from TURBO TAX IS AWESOME I HAVE BEEN USING TURBO TAX FOR OVER 12 YEARS AND IT IS AWESOME
Date published: 2021-05-15
Rated 5 out of 5 by from Awesome Easy and fast!!!Easy and fast!!!Easy and fast!!!Easy and fast!!!
Date published: 2021-05-15
Rated 5 out of 5 by from Almost too Easy! I wish I would've found Turbo Tax years ago. It's comprehensive yet easy to navigate. Excellent way to file your taxes.
Date published: 2021-05-15
Rated 5 out of 5 by from TurboTax - Easy go best Tax prep product. Have been using it for many years.
Date published: 2021-05-15
Rated 2 out of 5 by from Mortgage interest calculation is wrong if moved Mortgage interest calculation is incorrect if you move mid year and carry two different mortgages at different times during the year.
Date published: 2021-05-15
Rated 5 out of 5 by from You are there to help You guys ( and gals) were there to help. I connected you three time and got instant connection to an expert. Solved all my questions.
Date published: 2021-05-15
Rated 3 out of 5 by from a lot of repettitive questions asks the same things over and over before allowing you to move on.
Date published: 2021-05-15
Rated 3 out of 5 by from A Few Issues I've used TurboTax for several years. The 2020 software is more confusing than I remember it being. Perhaps it is because of the tax changes made. Descriptions were not as clear and the "help" boxes had such small type, it was difficult to read. Sentences were confusing and I had no idea I had to pay more money when I reached the end to e-file. Had I known this, I would not have purchased TurboTax Deluxe. I do not remember having to pay more money in the past. It seems their advertisements are less than honest since there is no mention of having to pay more money to e-file. You buy the software and expect to be able to e-file without charge. Guess I'll consider H&R Block next year or some other product or tax accountant.
Date published: 2021-05-15
All TurboTax® Offerings Reviews - Page 1043
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from TURBO TAX IS AWESOME TURBO TAX MADE IT SIMPLE TO FILE MY RETURN, I AM A FAN
Date published: 2021-05-15
Rated 4 out of 5 by from Not as good as previous years. Like the product for the most part - seems accurate except for the states of NY & NJ....they were WAY OFF!!! Pricing has gotten WAY too high for what you get. I am thinking of switching next year to a CPA or H&R Block's software.
Date published: 2021-05-15
Rated 5 out of 5 by from TURBO TAX IS AWESOME I HAVE BEEN USING TURBO TAX FOR OVER 12 YEARS AND IT IS AWESOME
Date published: 2021-05-15
Rated 5 out of 5 by from Awesome Easy and fast!!!Easy and fast!!!Easy and fast!!!Easy and fast!!!
Date published: 2021-05-15
Rated 5 out of 5 by from Almost too Easy! I wish I would've found Turbo Tax years ago. It's comprehensive yet easy to navigate. Excellent way to file your taxes.
Date published: 2021-05-15
Rated 5 out of 5 by from TurboTax - Easy go best Tax prep product. Have been using it for many years.
Date published: 2021-05-15
Rated 2 out of 5 by from Mortgage interest calculation is wrong if moved Mortgage interest calculation is incorrect if you move mid year and carry two different mortgages at different times during the year.
Date published: 2021-05-15
Rated 5 out of 5 by from You are there to help You guys ( and gals) were there to help. I connected you three time and got instant connection to an expert. Solved all my questions.
Date published: 2021-05-15
Rated 3 out of 5 by from a lot of repettitive questions asks the same things over and over before allowing you to move on.
Date published: 2021-05-15
Rated 3 out of 5 by from A Few Issues I've used TurboTax for several years. The 2020 software is more confusing than I remember it being. Perhaps it is because of the tax changes made. Descriptions were not as clear and the "help" boxes had such small type, it was difficult to read. Sentences were confusing and I had no idea I had to pay more money when I reached the end to e-file. Had I known this, I would not have purchased TurboTax Deluxe. I do not remember having to pay more money in the past. It seems their advertisements are less than honest since there is no mention of having to pay more money to e-file. You buy the software and expect to be able to e-file without charge. Guess I'll consider H&R Block next year or some other product or tax accountant.
Date published: 2021-05-15
All TurboTax® Offerings Reviews - Page 1043