TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 3 out of 5 by from TurboTax is good but needs improvement I paid for the assisted version but none of the "experts" could assist me with my emergency 401k withdrawal or my crypto inquiries.
Date published: 2023-04-18
Rated 1 out of 5 by from I am NOT interested on your Spam like Adds If I am already a customer, please stop showing me how to upgrade my service.
Date published: 2023-04-18
Rated 4 out of 5 by from TurboTax Online vs Desktop Converted from online version and finished with desktop version. Online not as flexible and was confusing vs desktop version.
Date published: 2023-04-18
Rated 5 out of 5 by from Great Great job Turbo Tax...easy and fast. Easy and fast
Date published: 2023-04-18
Rated 5 out of 5 by from Good Product I've been using TT for many years and it always seems to be the best program for me to use.
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is very easy to use! Quick, easy to use, and they make it so that it's not so daunting to file taxes.
Date published: 2023-04-18
Rated 2 out of 5 by from Ehhh We barely got a refund and I was going to use it to pay for the service but even though we had more than the cost, it denied us and i had to pay out of pocket. That's dumb.
Date published: 2023-04-18
Rated 5 out of 5 by from Tax Prep Services The Speed of the online process was Amazing and the Attention to the details and assistance provided makes the use of this program very affective I will continue to utilize TurboTax for all my processing each Year
Date published: 2023-04-18
Rated 5 out of 5 by from Easy and Fast! I have used Turbo Tax for 3 years now and I will never go back to paper again! It walks you through every step and makes filing a breeze!
Date published: 2023-04-18
Rated 3 out of 5 by from Fees, fees, fees There is a $40 fee to pay the Turbo Tax costs from your refund. This is not revealed until you select this option and it was not possible for me to change my payment method to a credit card after selected to pay from the refund. Not funny.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1042
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from TurboTax is good but needs improvement I paid for the assisted version but none of the "experts" could assist me with my emergency 401k withdrawal or my crypto inquiries.
Date published: 2023-04-18
Rated 1 out of 5 by from I am NOT interested on your Spam like Adds If I am already a customer, please stop showing me how to upgrade my service.
Date published: 2023-04-18
Rated 4 out of 5 by from TurboTax Online vs Desktop Converted from online version and finished with desktop version. Online not as flexible and was confusing vs desktop version.
Date published: 2023-04-18
Rated 5 out of 5 by from Great Great job Turbo Tax...easy and fast. Easy and fast
Date published: 2023-04-18
Rated 5 out of 5 by from Good Product I've been using TT for many years and it always seems to be the best program for me to use.
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is very easy to use! Quick, easy to use, and they make it so that it's not so daunting to file taxes.
Date published: 2023-04-18
Rated 2 out of 5 by from Ehhh We barely got a refund and I was going to use it to pay for the service but even though we had more than the cost, it denied us and i had to pay out of pocket. That's dumb.
Date published: 2023-04-18
Rated 5 out of 5 by from Tax Prep Services The Speed of the online process was Amazing and the Attention to the details and assistance provided makes the use of this program very affective I will continue to utilize TurboTax for all my processing each Year
Date published: 2023-04-18
Rated 5 out of 5 by from Easy and Fast! I have used Turbo Tax for 3 years now and I will never go back to paper again! It walks you through every step and makes filing a breeze!
Date published: 2023-04-18
Rated 3 out of 5 by from Fees, fees, fees There is a $40 fee to pay the Turbo Tax costs from your refund. This is not revealed until you select this option and it was not possible for me to change my payment method to a credit card after selected to pay from the refund. Not funny.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1042