TURBOTAX LIVE CUSTOMER REVIEWS
TurboTax Live Reviews
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TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
Siswilla from
Turbo Tax is Easy!
Turbo Tax is easy and dummy proof! Fast and easy to use. I recommend Turbo Tax.
Date published: 2022-04-18
Rated 5 out of 5 by
Lori 2022 from
Awesome customer service
Jori was wonderful and walked me through resolving an issue with filing.
Date published: 2022-04-18
Rated 2 out of 5 by
123456X from
Slow Progression Downhill
Let's start with importing data from financial institution. Amazingly, that deleted my W-2 information. Second, using the "?" button a few times listed references to lines in previous tax returns that were incorrect. Third, the "Rate and Review" button failed until I realized the link was incompatible with Chrome. Edge was no better and the functionality of this text box is nonexistent. I've been a long-term user of TT and the attention to detail is failing year after year. Not sure I'll be back.
Date published: 2022-04-18
Rated 3 out of 5 by
ChrisL1960 from
Always have a good experience
I file my personal and business takes every year with this product. I actually switched one year because the competitor charged less, but I had a really bad time because the other software was no user friendly at all.
Date published: 2022-04-18
Rated 5 out of 5 by
Lastminutefiler5 from
Super simple and fast
I love how simple the program is. I feel confident that what I'm entering is correct, and appreciate that I can ask questions along the way.
Date published: 2022-04-18
Rated 4 out of 5 by
Marie_How from
TurboTax is great. Easy to use
I like how you had QA type assistance as to why something was being done, or explaining what a certain question meant. But it wasn't on all the questions. For example, I could have used more assistance when filling out the retirement savings contribution credit section.
Date published: 2022-04-18
Rated 3 out of 5 by
RamFam1 from
Turbo Tax for Business
What an inconvenience! We have bought numerous editions of Turbo Tax through the years. ALL have been MAC compatible. No so with the Business edition. We bought it assuming it would work with our MAC only to spend the rest of the day looking to borrow a PC. A MAC version should already have been in place. .
Date published: 2022-04-18
Rated 2 out of 5 by
dumwiz from
frustrated at times
I have used turbo tax since 2014. I could not get answers to my questions. In particular I would like to understand more about the EIC credit. I,e, If there is a state EIC credit where. does it go if zero tax is due the state?
Date published: 2022-04-18
Rated 5 out of 5 by
None 22 from
The 11th Hour Filing
Fast, easy to follow, they find the mistakes we make! Chatting with Elvira was seamless and she was able to find my error right away!
Date published: 2022-04-18
Rated 2 out of 5 by
Snoqualmie from
Turbotax wasn't able to help me
I've contacted your customer services live chat and online that they weren't able to help me with the package I select. I ordered the Basic version and got charged for Deluxe one. I was told there is nothing they can do about it.
All TurboTax® Offerings Reviews - Page 1030
Date published: 2022-04-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
Siswilla from
Turbo Tax is Easy!
Turbo Tax is easy and dummy proof! Fast and easy to use. I recommend Turbo Tax.
Date published: 2022-04-18
Rated 5 out of 5 by
Lori 2022 from
Awesome customer service
Jori was wonderful and walked me through resolving an issue with filing.
Date published: 2022-04-18
Rated 2 out of 5 by
123456X from
Slow Progression Downhill
Let's start with importing data from financial institution. Amazingly, that deleted my W-2 information. Second, using the "?" button a few times listed references to lines in previous tax returns that were incorrect. Third, the "Rate and Review" button failed until I realized the link was incompatible with Chrome. Edge was no better and the functionality of this text box is nonexistent. I've been a long-term user of TT and the attention to detail is failing year after year. Not sure I'll be back.
Date published: 2022-04-18
Rated 3 out of 5 by
ChrisL1960 from
Always have a good experience
I file my personal and business takes every year with this product. I actually switched one year because the competitor charged less, but I had a really bad time because the other software was no user friendly at all.
Date published: 2022-04-18
Rated 5 out of 5 by
Lastminutefiler5 from
Super simple and fast
I love how simple the program is. I feel confident that what I'm entering is correct, and appreciate that I can ask questions along the way.
Date published: 2022-04-18
Rated 4 out of 5 by
Marie_How from
TurboTax is great. Easy to use
I like how you had QA type assistance as to why something was being done, or explaining what a certain question meant. But it wasn't on all the questions. For example, I could have used more assistance when filling out the retirement savings contribution credit section.
Date published: 2022-04-18
Rated 3 out of 5 by
RamFam1 from
Turbo Tax for Business
What an inconvenience! We have bought numerous editions of Turbo Tax through the years. ALL have been MAC compatible. No so with the Business edition. We bought it assuming it would work with our MAC only to spend the rest of the day looking to borrow a PC. A MAC version should already have been in place. .
Date published: 2022-04-18
Rated 2 out of 5 by
dumwiz from
frustrated at times
I have used turbo tax since 2014. I could not get answers to my questions. In particular I would like to understand more about the EIC credit. I,e, If there is a state EIC credit where. does it go if zero tax is due the state?
Date published: 2022-04-18
Rated 5 out of 5 by
None 22 from
The 11th Hour Filing
Fast, easy to follow, they find the mistakes we make! Chatting with Elvira was seamless and she was able to find my error right away!
Date published: 2022-04-18
Rated 2 out of 5 by
Snoqualmie from
Turbotax wasn't able to help me
I've contacted your customer services live chat and online that they weren't able to help me with the package I select. I ordered the Basic version and got charged for Deluxe one. I was told there is nothing they can do about it.
All TurboTax® Offerings Reviews - Page 1030
Date published: 2022-04-18