TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 2 out of 5 by from Program Not As Good As Other Years I have used TurboTax starting with the first time you first came out with the program all those years ago. This year has been hugely frustrating. One used to be able to click on a number that was put in by another menu of the program. This year, I was trying to check some input and could NOT no matter how hard I tried, get to the source where that particular number originated. Spent several hours trying to fix some forms and was not able to correct due to this lack. After 4 hours, I finally was able to correct although it involved deleting forms etc. which is not recommended but it was the only way to correct. Specifically the QBI. Also, HRBlock offers features that under TurboTax costs extra. I will say that TT is much better than HRB though.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax is great! Turbo Tax is the only tax application that I've ever used.
Date published: 2021-05-16
Rated 5 out of 5 by from Excellent so easy to us Excellent product and so easy to use. I'll be back next year for sure.
Date published: 2021-05-16
Rated 5 out of 5 by from turbo tax is great i like thst i just keep answering questions till i get them all right then off it goes.
Date published: 2021-05-16
Rated 3 out of 5 by from The 2021 Version has Errors The 2021 version clearly has a coding error on the 1099-B income tab. There are numerous complaints in the discussion section of Turbtax. This needs to be resolved if Turbotax is be considered an effective tool for consumers.
Date published: 2021-05-16
Rated 5 out of 5 by from Very easy and helpful Very helpful and easy! helpful, helpful, helpful, easy!
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax Is Awesome Edward, Was helpful and knowledgeable!He did a excellent job helping me with my taxes.
Date published: 2021-05-16
Rated 1 out of 5 by from turbotax bailed on me i would like to mail the state returns but turbotax won't let me print them!
Date published: 2021-05-16
Rated 4 out of 5 by from Turbo Tax was easy. It was expensive to file a standard tax return, I paid more to file my state taxes thru turbo tax than I qwed!
Date published: 2021-05-16
Rated 4 out of 5 by from TurboTax is a good service I enjoy using Turbo Tax but the costs have increased a lot. It used to be the best way to save money. I'm not happy with the higher cost but it does making filling out the return easier.
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 1005
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Program Not As Good As Other Years I have used TurboTax starting with the first time you first came out with the program all those years ago. This year has been hugely frustrating. One used to be able to click on a number that was put in by another menu of the program. This year, I was trying to check some input and could NOT no matter how hard I tried, get to the source where that particular number originated. Spent several hours trying to fix some forms and was not able to correct due to this lack. After 4 hours, I finally was able to correct although it involved deleting forms etc. which is not recommended but it was the only way to correct. Specifically the QBI. Also, HRBlock offers features that under TurboTax costs extra. I will say that TT is much better than HRB though.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax is great! Turbo Tax is the only tax application that I've ever used.
Date published: 2021-05-16
Rated 5 out of 5 by from Excellent so easy to us Excellent product and so easy to use. I'll be back next year for sure.
Date published: 2021-05-16
Rated 5 out of 5 by from turbo tax is great i like thst i just keep answering questions till i get them all right then off it goes.
Date published: 2021-05-16
Rated 3 out of 5 by from The 2021 Version has Errors The 2021 version clearly has a coding error on the 1099-B income tab. There are numerous complaints in the discussion section of Turbtax. This needs to be resolved if Turbotax is be considered an effective tool for consumers.
Date published: 2021-05-16
Rated 5 out of 5 by from Very easy and helpful Very helpful and easy! helpful, helpful, helpful, easy!
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax Is Awesome Edward, Was helpful and knowledgeable!He did a excellent job helping me with my taxes.
Date published: 2021-05-16
Rated 1 out of 5 by from turbotax bailed on me i would like to mail the state returns but turbotax won't let me print them!
Date published: 2021-05-16
Rated 4 out of 5 by from Turbo Tax was easy. It was expensive to file a standard tax return, I paid more to file my state taxes thru turbo tax than I qwed!
Date published: 2021-05-16
Rated 4 out of 5 by from TurboTax is a good service I enjoy using Turbo Tax but the costs have increased a lot. It used to be the best way to save money. I'm not happy with the higher cost but it does making filling out the return easier.
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 1005