TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live CPAs and EAs on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 1 out of 5 by from Getting worse and more expensive every year Turbo Tax did not recognize me nor do they have a contact number to call customer service. I have been with Turbo Tax for over 10 years and they don't recognize me? I entered my phone number and email which haven't changed in over 10 years and even answered all the questions. I almost gave up and took a lucky guess at my password. I'm seriously thinking of filing on my own with paperwork next year. I owe every year and its not my biggest refund yet as advertised. Thanks for nothing.
Date published: 2021-05-15
Rated 5 out of 5 by from Perfect for my needs! My 20 th year continuous using Turbo Tax, exided my expectation every time. Well done!
Date published: 2021-05-15
Rated 4 out of 5 by from Very Usable On a very busy tax day, the application worked well.
Date published: 2021-05-15
Rated 5 out of 5 by from Thanks Turbo Tax More than 15 years with Turbo Tax. Fantastic tax preparation software. Used to work for H&R Block. Turbo Tax is hands down the better software. The questions are much more intuitive. Keep up the good work.
Date published: 2021-05-15
Rated 5 out of 5 by from This was fun This was pretty painless. I don't really want to write a review, but this will not let me proceed if I don't.
Date published: 2021-05-15
Rated 3 out of 5 by from Un clear why efiling was rejected Generally easy to use and certainly better than filling out the forms and doing the comutations myself. But glitch that caused rejection of efiling is inexplicable and too late to fix. having to print and tW2's and staple and mail Arrgh.
Date published: 2021-05-15
Rated 4 out of 5 by from Couldn't e-file a Form 4868 extension That is a major flaw. I like TurboTax Home & Business very much, and would have given it a five star rating had I been able to e-file a Form 4868 extension through it. All you can do though Home & Business is fill out a 4868 through the program and print it out for a paper filing.
Date published: 2021-05-15
Rated 5 out of 5 by from Turbo Tax is Awsome Very happy with service. I would recommend and use again.
Date published: 2021-05-15
Rated 5 out of 5 by from Turbo Tax is easy! easy way to do taxes. Takes you through every step of income and deductions
Date published: 2021-05-15
Rated 5 out of 5 by from Online help was great! I was in a deduction loop, and Kanduu helped me very much.
Date published: 2021-05-15
All TurboTax® Offerings Reviews - Page 1004
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Getting worse and more expensive every year Turbo Tax did not recognize me nor do they have a contact number to call customer service. I have been with Turbo Tax for over 10 years and they don't recognize me? I entered my phone number and email which haven't changed in over 10 years and even answered all the questions. I almost gave up and took a lucky guess at my password. I'm seriously thinking of filing on my own with paperwork next year. I owe every year and its not my biggest refund yet as advertised. Thanks for nothing.
Date published: 2021-05-15
Rated 5 out of 5 by from Perfect for my needs! My 20 th year continuous using Turbo Tax, exided my expectation every time. Well done!
Date published: 2021-05-15
Rated 4 out of 5 by from Very Usable On a very busy tax day, the application worked well.
Date published: 2021-05-15
Rated 5 out of 5 by from Thanks Turbo Tax More than 15 years with Turbo Tax. Fantastic tax preparation software. Used to work for H&R Block. Turbo Tax is hands down the better software. The questions are much more intuitive. Keep up the good work.
Date published: 2021-05-15
Rated 5 out of 5 by from This was fun This was pretty painless. I don't really want to write a review, but this will not let me proceed if I don't.
Date published: 2021-05-15
Rated 3 out of 5 by from Un clear why efiling was rejected Generally easy to use and certainly better than filling out the forms and doing the comutations myself. But glitch that caused rejection of efiling is inexplicable and too late to fix. having to print and tW2's and staple and mail Arrgh.
Date published: 2021-05-15
Rated 4 out of 5 by from Couldn't e-file a Form 4868 extension That is a major flaw. I like TurboTax Home & Business very much, and would have given it a five star rating had I been able to e-file a Form 4868 extension through it. All you can do though Home & Business is fill out a 4868 through the program and print it out for a paper filing.
Date published: 2021-05-15
Rated 5 out of 5 by from Turbo Tax is Awsome Very happy with service. I would recommend and use again.
Date published: 2021-05-15
Rated 5 out of 5 by from Turbo Tax is easy! easy way to do taxes. Takes you through every step of income and deductions
Date published: 2021-05-15
Rated 5 out of 5 by from Online help was great! I was in a deduction loop, and Kanduu helped me very much.
Date published: 2021-05-15
All TurboTax® Offerings Reviews - Page 1004