TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live CPAs and EAs on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 4 out of 5 by from Great tax advisor support Each time I selected the option to talk with an advisor, they called me within minutes, were very professional and helpful. When there was a problem in my state taxes that wouldn't clear, Kathy was patient and persistent, trying multiple options until she found a solution.
Date published: 2021-05-15
Rated 5 out of 5 by from Super easy I've been using TurboTax for 7 years now. I never miss anything and it is super easy to use.
Date published: 2021-05-15
Rated 5 out of 5 by from TurboTax is helpful and reliance I talked with one of your experts who worked through the problem that was preventing me from finishing
Date published: 2021-05-15
Rated 5 out of 5 by from great experience It is easy and fast. I am glad I can do my own taxes.
Date published: 2021-05-15
Rated 5 out of 5 by from Wonderful support! This is a great service to have. I greatly appreciate the service.
Date published: 2021-05-15
Rated 4 out of 5 by from Good product This is my eighth year using Turbo Tax. Process is straightforward and easy to understand.
Date published: 2021-05-15
Rated 5 out of 5 by from Very Easy and Friendly to use I used TurboTax Online to prepare my first tax file and is so easy and friendly to use.
Date published: 2021-05-15
Rated 4 out of 5 by from Finally finished I had to call customer service, the lady was professional and helpful.
Date published: 2021-05-15
Rated 2 out of 5 by from Can't go back if you make a mistake I clicked Add Premier by accident, and DID NOT NEED it for my return. But there was no way to go back. Wouldn't let me clear and continue. It said I needed it for investment income but I mistakenly clicked when I really only had 1099-R. Made me mad.
Date published: 2021-05-15
Rated 5 out of 5 by from Turbo Tax is awesome. Very easy - great experience. I always get a good refund.
Date published: 2021-05-15
All TurboTax® Offerings Reviews - Page 1002
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Great tax advisor support Each time I selected the option to talk with an advisor, they called me within minutes, were very professional and helpful. When there was a problem in my state taxes that wouldn't clear, Kathy was patient and persistent, trying multiple options until she found a solution.
Date published: 2021-05-15
Rated 5 out of 5 by from Super easy I've been using TurboTax for 7 years now. I never miss anything and it is super easy to use.
Date published: 2021-05-15
Rated 5 out of 5 by from TurboTax is helpful and reliance I talked with one of your experts who worked through the problem that was preventing me from finishing
Date published: 2021-05-15
Rated 5 out of 5 by from great experience It is easy and fast. I am glad I can do my own taxes.
Date published: 2021-05-15
Rated 5 out of 5 by from Wonderful support! This is a great service to have. I greatly appreciate the service.
Date published: 2021-05-15
Rated 4 out of 5 by from Good product This is my eighth year using Turbo Tax. Process is straightforward and easy to understand.
Date published: 2021-05-15
Rated 5 out of 5 by from Very Easy and Friendly to use I used TurboTax Online to prepare my first tax file and is so easy and friendly to use.
Date published: 2021-05-15
Rated 4 out of 5 by from Finally finished I had to call customer service, the lady was professional and helpful.
Date published: 2021-05-15
Rated 2 out of 5 by from Can't go back if you make a mistake I clicked Add Premier by accident, and DID NOT NEED it for my return. But there was no way to go back. Wouldn't let me clear and continue. It said I needed it for investment income but I mistakenly clicked when I really only had 1099-R. Made me mad.
Date published: 2021-05-15
Rated 5 out of 5 by from Turbo Tax is awesome. Very easy - great experience. I always get a good refund.
Date published: 2021-05-15
All TurboTax® Offerings Reviews - Page 1002