TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 5 out of 5 by
Dollyhas from
Easy Peasy
Quick and easy. Thank you Turbo Tax! Taxes mad simple.
Date published: 2023-06-04
Rated 3 out of 5 by
Dustybobo from
Meets Expectations
TurboTax got the job done. I had some trouble with the review process, as the software kept wrongly insisting that my car was a business asset (due to interfacing with Self-Employed, which seemingly won't allow me to delete a vehicle) and there was no discernible way to ignore the car. That was pretty irritating. Anyway, TurboTax works well enough.
Date published: 2023-06-04
Rated 4 out of 5 by
Bobby Kearney from
Review
Generally positive experience. Plan to use again next year.
Date published: 2023-06-04
Rated 5 out of 5 by
JAKitcfw from
Easy Peasy
same as always, easy peasy. I've been using Turbo Tax for most of the last 25 years and it's still easy
Date published: 2023-06-04
Rated 2 out of 5 by
Bigg Rone from
Ok
Could be better but not my problem I just used it once a year
Date published: 2023-06-04
Rated 5 out of 5 by
clarkvj from
Turbo Tax is great!
Turbo Tax is easy to understand and use. I won't use any other tax software.
Date published: 2023-06-04
Rated 5 out of 5 by
chuBBycheeks209 from
TurboTax is great!
It's fast, simple, & easy! I like that I can do it by myself.
Date published: 2023-06-04
Rated 4 out of 5 by
ZoneSai from
TurboTax with the clutch, but for a price.
Just did my taxes with ease. Only thing was the fees. It's cool though. At least I get my money back.
Date published: 2023-06-04
Rated 1 out of 5 by
Frustrated husband from
Didn’t file properl
I’m not sure how, but I logged in because I hadn’t gotten my return yet, now June, and apparently I wasn’t done. Even though I had gotten to the part where I’m putting Driver License numbers, the account to deposit the return, but somehow I didn’t finish……so it says.
Date published: 2023-06-04
Rated 1 out of 5 by
catladyrs from
Awful
I could be wrong, but I thought that the final step of the tax return was the payment and turns our it wasn't I still had to go back and do more steps and I had no idea because the confirmation email that I got didn't say a single word about it. There was no indication of me having to go back your website and 2 more steps?!! I just wished there was some sort of indication that you have to go back and finish more things because if you don't you spend 2 months thinking that your tax return most be on the way and you reported to the government, but at the end you didn't. Horrible, horrible way to find out that you are in trouble with the IRS!
All TurboTax® Offerings Reviews - Page 11
Date published: 2023-06-04
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Dollyhas from
Easy Peasy
Quick and easy. Thank you Turbo Tax! Taxes mad simple.
Date published: 2023-06-04
Rated 3 out of 5 by
Dustybobo from
Meets Expectations
TurboTax got the job done. I had some trouble with the review process, as the software kept wrongly insisting that my car was a business asset (due to interfacing with Self-Employed, which seemingly won't allow me to delete a vehicle) and there was no discernible way to ignore the car. That was pretty irritating. Anyway, TurboTax works well enough.
Date published: 2023-06-04
Rated 4 out of 5 by
Bobby Kearney from
Review
Generally positive experience. Plan to use again next year.
Date published: 2023-06-04
Rated 5 out of 5 by
JAKitcfw from
Easy Peasy
same as always, easy peasy. I've been using Turbo Tax for most of the last 25 years and it's still easy
Date published: 2023-06-04
Rated 2 out of 5 by
Bigg Rone from
Ok
Could be better but not my problem I just used it once a year
Date published: 2023-06-04
Rated 5 out of 5 by
clarkvj from
Turbo Tax is great!
Turbo Tax is easy to understand and use. I won't use any other tax software.
Date published: 2023-06-04
Rated 5 out of 5 by
chuBBycheeks209 from
TurboTax is great!
It's fast, simple, & easy! I like that I can do it by myself.
Date published: 2023-06-04
Rated 4 out of 5 by
ZoneSai from
TurboTax with the clutch, but for a price.
Just did my taxes with ease. Only thing was the fees. It's cool though. At least I get my money back.
Date published: 2023-06-04
Rated 1 out of 5 by
Frustrated husband from
Didn’t file properl
I’m not sure how, but I logged in because I hadn’t gotten my return yet, now June, and apparently I wasn’t done. Even though I had gotten to the part where I’m putting Driver License numbers, the account to deposit the return, but somehow I didn’t finish……so it says.
Date published: 2023-06-04
Rated 1 out of 5 by
catladyrs from
Awful
I could be wrong, but I thought that the final step of the tax return was the payment and turns our it wasn't I still had to go back and do more steps and I had no idea because the confirmation email that I got didn't say a single word about it. There was no indication of me having to go back your website and 2 more steps?!! I just wished there was some sort of indication that you have to go back and finish more things because if you don't you spend 2 months thinking that your tax return most be on the way and you reported to the government, but at the end you didn't. Horrible, horrible way to find out that you are in trouble with the IRS!
All TurboTax® Offerings Reviews - Page 11
Date published: 2023-06-04