TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.
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Life Changes
Prior year tax prep
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Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
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TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 4 out of 5 by
Buttafli from
turbo is convenient
Im glad that it’s simple to file for yourself and affordable to file.
Date published: 2021-02-27
Rated 5 out of 5 by
Slicc60 from
Awesome
Awesome customer service. Easy to use no cap. Will use forever
Date published: 2021-02-27
Rated 5 out of 5 by
falpa222 from
its great
really easy to understand, gets to the point, easy to follow
Date published: 2021-02-27
Rated 4 out of 5 by
Latti85 from
Fast and Easy
First-year filing and Turbo Tax made it simple. However, I did have to deduct 1 star because I end up paying $150. Under the impression, I was going to file for free.
Date published: 2021-02-27
Rated 5 out of 5 by
Jayrc29 from
EASY
This is my first time filing taxes by myself. I usually go to a local tax service. TurboTax has made it convenient and easy for me. I had questions filing for my small business and I had a rep on the phone within 5minutes! Amazing service!!
Date published: 2021-02-27
Rated 5 out of 5 by
Teddy777 from
Betty ROCKS!!!!
Betty is the best thing since sliced bread. I could NOT have done this without her. Thank You Betty
Date published: 2021-02-27
Rated 4 out of 5 by
Toes in the san Diego from
Super easy!
Did return on my phone in my free time. So easy and convenient!!
Date published: 2021-02-27
Rated 4 out of 5 by
Joe S from
Was glitchy the last 2 years.
2019 had issues with updates and IRS. First time in years had to file by mail. 2020 worked better but still there is an unsolved problem with auto checking that the domestic LLC members are "not a real person", when in fact that is false. The check does not ever clear. It is providing false info to the IRS and State that you have to figure out how to fix manually on your own. No response from the help center. Even got a ticket #471380114. No resolution.
Date published: 2021-02-27
Rated 5 out of 5 by
null from
Super Easy
It is always easy to follow the step by step process and it saves any information I want from previous years.
Date published: 2021-02-27
Rated 5 out of 5 by
Smith022021 from
TurboTax is very easy to use.
This is a very user-friendly system. You can start and stop and pick right back up where you left off.
All TurboTax® Offerings Reviews - Page 973
Date published: 2021-02-27
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 4 out of 5 by
Buttafli from
turbo is convenient
Im glad that it’s simple to file for yourself and affordable to file.
Date published: 2021-02-27
Rated 5 out of 5 by
Slicc60 from
Awesome
Awesome customer service. Easy to use no cap. Will use forever
Date published: 2021-02-27
Rated 5 out of 5 by
falpa222 from
its great
really easy to understand, gets to the point, easy to follow
Date published: 2021-02-27
Rated 4 out of 5 by
Latti85 from
Fast and Easy
First-year filing and Turbo Tax made it simple. However, I did have to deduct 1 star because I end up paying $150. Under the impression, I was going to file for free.
Date published: 2021-02-27
Rated 5 out of 5 by
Jayrc29 from
EASY
This is my first time filing taxes by myself. I usually go to a local tax service. TurboTax has made it convenient and easy for me. I had questions filing for my small business and I had a rep on the phone within 5minutes! Amazing service!!
Date published: 2021-02-27
Rated 5 out of 5 by
Teddy777 from
Betty ROCKS!!!!
Betty is the best thing since sliced bread. I could NOT have done this without her. Thank You Betty
Date published: 2021-02-27
Rated 4 out of 5 by
Toes in the san Diego from
Super easy!
Did return on my phone in my free time. So easy and convenient!!
Date published: 2021-02-27
Rated 4 out of 5 by
Joe S from
Was glitchy the last 2 years.
2019 had issues with updates and IRS. First time in years had to file by mail. 2020 worked better but still there is an unsolved problem with auto checking that the domestic LLC members are "not a real person", when in fact that is false. The check does not ever clear. It is providing false info to the IRS and State that you have to figure out how to fix manually on your own. No response from the help center. Even got a ticket #471380114. No resolution.
Date published: 2021-02-27
Rated 5 out of 5 by
null from
Super Easy
It is always easy to follow the step by step process and it saves any information I want from previous years.
Date published: 2021-02-27
Rated 5 out of 5 by
Smith022021 from
TurboTax is very easy to use.
This is a very user-friendly system. You can start and stop and pick right back up where you left off.
All TurboTax® Offerings Reviews - Page 973
Date published: 2021-02-27