TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 4 out of 5 by from turbo is convenient Im glad that it’s simple to file for yourself and affordable to file.
Date published: 2021-02-27
Rated 5 out of 5 by from Awesome Awesome customer service. Easy to use no cap. Will use forever
Date published: 2021-02-27
Rated 5 out of 5 by from its great really easy to understand, gets to the point, easy to follow
Date published: 2021-02-27
Rated 4 out of 5 by from Fast and Easy First-year filing and Turbo Tax made it simple. However, I did have to deduct 1 star because I end up paying $150. Under the impression, I was going to file for free.
Date published: 2021-02-27
Rated 5 out of 5 by from EASY This is my first time filing taxes by myself. I usually go to a local tax service. TurboTax has made it convenient and easy for me. I had questions filing for my small business and I had a rep on the phone within 5minutes! Amazing service!!
Date published: 2021-02-27
Rated 5 out of 5 by from Betty ROCKS!!!! Betty is the best thing since sliced bread. I could NOT have done this without her. Thank You Betty
Date published: 2021-02-27
Rated 4 out of 5 by from Super easy! Did return on my phone in my free time. So easy and convenient!!
Date published: 2021-02-27
Rated 4 out of 5 by from Was glitchy the last 2 years. 2019 had issues with updates and IRS. First time in years had to file by mail. 2020 worked better but still there is an unsolved problem with auto checking that the domestic LLC members are "not a real person", when in fact that is false. The check does not ever clear. It is providing false info to the IRS and State that you have to figure out how to fix manually on your own. No response from the help center. Even got a ticket #471380114. No resolution.
Date published: 2021-02-27
Rated 5 out of 5 by from Super Easy It is always easy to follow the step by step process and it saves any information I want from previous years.
Date published: 2021-02-27
Rated 5 out of 5 by from TurboTax is very easy to use. This is a very user-friendly system. You can start and stop and pick right back up where you left off.
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 973
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from turbo is convenient Im glad that it’s simple to file for yourself and affordable to file.
Date published: 2021-02-27
Rated 5 out of 5 by from Awesome Awesome customer service. Easy to use no cap. Will use forever
Date published: 2021-02-27
Rated 5 out of 5 by from its great really easy to understand, gets to the point, easy to follow
Date published: 2021-02-27
Rated 4 out of 5 by from Fast and Easy First-year filing and Turbo Tax made it simple. However, I did have to deduct 1 star because I end up paying $150. Under the impression, I was going to file for free.
Date published: 2021-02-27
Rated 5 out of 5 by from EASY This is my first time filing taxes by myself. I usually go to a local tax service. TurboTax has made it convenient and easy for me. I had questions filing for my small business and I had a rep on the phone within 5minutes! Amazing service!!
Date published: 2021-02-27
Rated 5 out of 5 by from Betty ROCKS!!!! Betty is the best thing since sliced bread. I could NOT have done this without her. Thank You Betty
Date published: 2021-02-27
Rated 4 out of 5 by from Super easy! Did return on my phone in my free time. So easy and convenient!!
Date published: 2021-02-27
Rated 4 out of 5 by from Was glitchy the last 2 years. 2019 had issues with updates and IRS. First time in years had to file by mail. 2020 worked better but still there is an unsolved problem with auto checking that the domestic LLC members are "not a real person", when in fact that is false. The check does not ever clear. It is providing false info to the IRS and State that you have to figure out how to fix manually on your own. No response from the help center. Even got a ticket #471380114. No resolution.
Date published: 2021-02-27
Rated 5 out of 5 by from Super Easy It is always easy to follow the step by step process and it saves any information I want from previous years.
Date published: 2021-02-27
Rated 5 out of 5 by from TurboTax is very easy to use. This is a very user-friendly system. You can start and stop and pick right back up where you left off.
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 973