TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from I LIKE IT WORKED WELL...................................................................
Date published: 2021-02-23
Rated 5 out of 5 by from TurboTax is Awesome!!! I love using TurboTax. this is a great and easy to use tool to get taxes done.
Date published: 2021-02-23
Rated 3 out of 5 by from I like Turbo Tax It was ok. I would use it again. It is convenient.
Date published: 2021-02-23
Rated 4 out of 5 by from Good system, mediocre chat support I've used TurboTax for over a decade and the system shows UI and UX improvements annually. It helps makes doing taxes much easier. I wish there was a way for all employer and gov't entities to digitally talk to each other so taxes could be done in just a few clicks. Maybe someday. I used chat support but there was some confusion in the back and forth communication, which ultimately left me confused, and so I pushed forward on my own.
Date published: 2021-02-23
Rated 5 out of 5 by from Easy As Always This is our 6th year filing with TurboTax and it went smoothly as always.
Date published: 2021-02-23
Rated 4 out of 5 by from Very helpful They navigated my experience very well considering how computer ignorant I am.
Date published: 2021-02-23
Rated 5 out of 5 by from Easy Simple Done I haven't always been independent and able to do my taxes. Then I was introduced to TurboTax. With live Help from real people I can get it done. Also the little question marks nexts to a question or box that needs to be filled I can right click the circled question mark and get and explanation on what needs to be done. Simple Easy and its Quick
Date published: 2021-02-23
Rated 5 out of 5 by from TT does a very good job The only delaying part of taxes is the receipt of the tax forms from employers
Date published: 2021-02-23
Rated 4 out of 5 by from TurboTax was good. I had problems with form 1099 I had problems with a 1099 form that was not needed and TurboTax process kept insisting it be filled in. The Tax Expert was very helpful. I also had problems with the total price that TurboTax was charging until to except to pay or not.
Date published: 2021-02-23
Rated 4 out of 5 by from Turbo tax is great I always have a good way to file my taxes with no problem and is a great helping tool for me
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 961
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from I LIKE IT WORKED WELL...................................................................
Date published: 2021-02-23
Rated 5 out of 5 by from TurboTax is Awesome!!! I love using TurboTax. this is a great and easy to use tool to get taxes done.
Date published: 2021-02-23
Rated 3 out of 5 by from I like Turbo Tax It was ok. I would use it again. It is convenient.
Date published: 2021-02-23
Rated 4 out of 5 by from Good system, mediocre chat support I've used TurboTax for over a decade and the system shows UI and UX improvements annually. It helps makes doing taxes much easier. I wish there was a way for all employer and gov't entities to digitally talk to each other so taxes could be done in just a few clicks. Maybe someday. I used chat support but there was some confusion in the back and forth communication, which ultimately left me confused, and so I pushed forward on my own.
Date published: 2021-02-23
Rated 5 out of 5 by from Easy As Always This is our 6th year filing with TurboTax and it went smoothly as always.
Date published: 2021-02-23
Rated 4 out of 5 by from Very helpful They navigated my experience very well considering how computer ignorant I am.
Date published: 2021-02-23
Rated 5 out of 5 by from Easy Simple Done I haven't always been independent and able to do my taxes. Then I was introduced to TurboTax. With live Help from real people I can get it done. Also the little question marks nexts to a question or box that needs to be filled I can right click the circled question mark and get and explanation on what needs to be done. Simple Easy and its Quick
Date published: 2021-02-23
Rated 5 out of 5 by from TT does a very good job The only delaying part of taxes is the receipt of the tax forms from employers
Date published: 2021-02-23
Rated 4 out of 5 by from TurboTax was good. I had problems with form 1099 I had problems with a 1099 form that was not needed and TurboTax process kept insisting it be filled in. The Tax Expert was very helpful. I also had problems with the total price that TurboTax was charging until to except to pay or not.
Date published: 2021-02-23
Rated 4 out of 5 by from Turbo tax is great I always have a good way to file my taxes with no problem and is a great helping tool for me
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 961