TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify
(4.8/5
| 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by
null from
Excellent service
Always been good service very satisfying very easy to be done step by step process
Date published: 2023-01-30
Rated 1 out of 5 by
Kaitlin1234 from
I am Frustrated they make it so hard to use free
I had to use an restart and use an incognito window in order to use the free version, in previous years I didn't need to do that, disappointing.
Date published: 2023-01-30
Rated 5 out of 5 by
David0507 from
1 word
GREAT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2023-01-30
Rated 5 out of 5 by
ADLESTE from
Easy to use and fast to file
Using Turbo Tax is easy to understand as they walk you through every step. I use the service every year and it is much cheaper than other services I have used in the past!
Date published: 2023-01-30
Rated 5 out of 5 by
Vixen2471 from
Turbo tax has been great every time I have used it
Always had a great experience. Very easy to use. Highly recommend it.
Date published: 2023-01-30
Rated 3 out of 5 by
lml123 from
Had trouble this year
Could not automatically connect to QuickBooks and download data. Had to do it manually.. Very frustrating and time consuming
Date published: 2023-01-30
Rated 5 out of 5 by
no not know her name from
Turbo tax assisted was great
She was very heplful and stayed with me until we solved my problem
Date published: 2023-01-30
Rated 3 out of 5 by
lisamarie1977 from
overrated for majority of tax filers
easy to use. most tax situations can be filed with a free online tool
Date published: 2023-01-30
Rated 5 out of 5 by
DCoooo from
Smooth and Easy
Excellent website - user friendly. I felt comforted and confident that everything was going to be okay. I had a question on my filing and decided to click the option to speak with someone. She was fantastic! Quick and easy interaction. She did some research, verified the answer, and gave me an explanation to back it up too. I'm very happy that I went with Turbo Tax
Date published: 2023-01-30
Rated 5 out of 5 by
Jamiegulle321 from
Easy to use
It made filling my taxes simple and quick. offered a lot of hep.
All TurboTax® Offerings Reviews - Page 952
Date published: 2023-01-29
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
null from
Excellent service
Always been good service very satisfying very easy to be done step by step process
Date published: 2023-01-30
Rated 1 out of 5 by
Kaitlin1234 from
I am Frustrated they make it so hard to use free
I had to use an restart and use an incognito window in order to use the free version, in previous years I didn't need to do that, disappointing.
Date published: 2023-01-30
Rated 5 out of 5 by
David0507 from
1 word
GREAT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2023-01-30
Rated 5 out of 5 by
ADLESTE from
Easy to use and fast to file
Using Turbo Tax is easy to understand as they walk you through every step. I use the service every year and it is much cheaper than other services I have used in the past!
Date published: 2023-01-30
Rated 5 out of 5 by
Vixen2471 from
Turbo tax has been great every time I have used it
Always had a great experience. Very easy to use. Highly recommend it.
Date published: 2023-01-30
Rated 3 out of 5 by
lml123 from
Had trouble this year
Could not automatically connect to QuickBooks and download data. Had to do it manually.. Very frustrating and time consuming
Date published: 2023-01-30
Rated 5 out of 5 by
no not know her name from
Turbo tax assisted was great
She was very heplful and stayed with me until we solved my problem
Date published: 2023-01-30
Rated 3 out of 5 by
lisamarie1977 from
overrated for majority of tax filers
easy to use. most tax situations can be filed with a free online tool
Date published: 2023-01-30
Rated 5 out of 5 by
DCoooo from
Smooth and Easy
Excellent website - user friendly. I felt comforted and confident that everything was going to be okay. I had a question on my filing and decided to click the option to speak with someone. She was fantastic! Quick and easy interaction. She did some research, verified the answer, and gave me an explanation to back it up too. I'm very happy that I went with Turbo Tax
Date published: 2023-01-30
Rated 5 out of 5 by
Jamiegulle321 from
Easy to use
It made filling my taxes simple and quick. offered a lot of hep.
All TurboTax® Offerings Reviews - Page 952
Date published: 2023-01-29