TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Excellent service Always been good service very satisfying very easy to be done step by step process
Date published: 2023-01-30
Rated 1 out of 5 by from I am Frustrated they make it so hard to use free I had to use an restart and use an incognito window in order to use the free version, in previous years I didn't need to do that, disappointing.
Date published: 2023-01-30
Rated 5 out of 5 by from 1 word GREAT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2023-01-30
Rated 5 out of 5 by from Easy to use and fast to file Using Turbo Tax is easy to understand as they walk you through every step. I use the service every year and it is much cheaper than other services I have used in the past!
Date published: 2023-01-30
Rated 5 out of 5 by from Turbo tax has been great every time I have used it Always had a great experience. Very easy to use. Highly recommend it.
Date published: 2023-01-30
Rated 3 out of 5 by from Had trouble this year Could not automatically connect to QuickBooks and download data. Had to do it manually.. Very frustrating and time consuming
Date published: 2023-01-30
Rated 5 out of 5 by from Turbo tax assisted was great She was very heplful and stayed with me until we solved my problem
Date published: 2023-01-30
Rated 3 out of 5 by from overrated for majority of tax filers easy to use. most tax situations can be filed with a free online tool
Date published: 2023-01-30
Rated 5 out of 5 by from Smooth and Easy Excellent website - user friendly. I felt comforted and confident that everything was going to be okay. I had a question on my filing and decided to click the option to speak with someone. She was fantastic! Quick and easy interaction. She did some research, verified the answer, and gave me an explanation to back it up too. I'm very happy that I went with Turbo Tax
Date published: 2023-01-30
Rated 5 out of 5 by from Easy to use It made filling my taxes simple and quick. offered a lot of hep.
Date published: 2023-01-29
All TurboTax® Offerings Reviews - Page 952
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Excellent service Always been good service very satisfying very easy to be done step by step process
Date published: 2023-01-30
Rated 1 out of 5 by from I am Frustrated they make it so hard to use free I had to use an restart and use an incognito window in order to use the free version, in previous years I didn't need to do that, disappointing.
Date published: 2023-01-30
Rated 5 out of 5 by from 1 word GREAT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2023-01-30
Rated 5 out of 5 by from Easy to use and fast to file Using Turbo Tax is easy to understand as they walk you through every step. I use the service every year and it is much cheaper than other services I have used in the past!
Date published: 2023-01-30
Rated 5 out of 5 by from Turbo tax has been great every time I have used it Always had a great experience. Very easy to use. Highly recommend it.
Date published: 2023-01-30
Rated 3 out of 5 by from Had trouble this year Could not automatically connect to QuickBooks and download data. Had to do it manually.. Very frustrating and time consuming
Date published: 2023-01-30
Rated 5 out of 5 by from Turbo tax assisted was great She was very heplful and stayed with me until we solved my problem
Date published: 2023-01-30
Rated 3 out of 5 by from overrated for majority of tax filers easy to use. most tax situations can be filed with a free online tool
Date published: 2023-01-30
Rated 5 out of 5 by from Smooth and Easy Excellent website - user friendly. I felt comforted and confident that everything was going to be okay. I had a question on my filing and decided to click the option to speak with someone. She was fantastic! Quick and easy interaction. She did some research, verified the answer, and gave me an explanation to back it up too. I'm very happy that I went with Turbo Tax
Date published: 2023-01-30
Rated 5 out of 5 by from Easy to use It made filling my taxes simple and quick. offered a lot of hep.
Date published: 2023-01-29
All TurboTax® Offerings Reviews - Page 952