TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Turbo Tax is so convenient and easy Scott walked me through everything to be sure I had all my boxes marked right
Date published: 2021-02-28
Rated 1 out of 5 by from Customer service is not good at all I called customer service to discuss canceling my payment for the turbo tax and the representative put me on hold for 10 minutes and then hung up on me. I never got any customer service after waiting over 37 minutes for someone to call me from customer service. Waste of time.
Date published: 2021-02-28
Rated 5 out of 5 by from Great product. Happy with it Overall good. No real problems or issues. Will recommend to others.
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax is amazing Easy to use and very informative tax questions explanation.
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax is easy to use. Answers to questions were very clear. Only problem I had was it did not give me option to check for updates. Whenever I opened the program it automatically checked for updates even if I had recently done so.
Date published: 2021-02-28
Rated 5 out of 5 by from Great Easy and quick very efficient and will definitely use them again
Date published: 2021-02-28
Rated 2 out of 5 by from Not very helpful with resolving app issues, 35 min took 35 minutes to get a callback from support and all i had to do is close out and restart the return to gain access to my intuit purchaes
Date published: 2021-02-28
Rated 5 out of 5 by from Outstanding product Amazing experience using Turbo tax, I will use from now on.
Date published: 2021-02-28
Rated 5 out of 5 by from TurboTax made first time taxes easy! This was my first experience filing taxes and I was unsure how long and difficult it would be. TurboTax made it super easy to do and I was surprised at how little time it took!
Date published: 2021-02-28
Rated 5 out of 5 by from Easy Peasy Lemon Squeezy TurboTax is fast and easy. Just how I like it! The process has a smooth flow and picks up right where you left off if you get busy.
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 942
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax is so convenient and easy Scott walked me through everything to be sure I had all my boxes marked right
Date published: 2021-02-28
Rated 1 out of 5 by from Customer service is not good at all I called customer service to discuss canceling my payment for the turbo tax and the representative put me on hold for 10 minutes and then hung up on me. I never got any customer service after waiting over 37 minutes for someone to call me from customer service. Waste of time.
Date published: 2021-02-28
Rated 5 out of 5 by from Great product. Happy with it Overall good. No real problems or issues. Will recommend to others.
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax is amazing Easy to use and very informative tax questions explanation.
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax is easy to use. Answers to questions were very clear. Only problem I had was it did not give me option to check for updates. Whenever I opened the program it automatically checked for updates even if I had recently done so.
Date published: 2021-02-28
Rated 5 out of 5 by from Great Easy and quick very efficient and will definitely use them again
Date published: 2021-02-28
Rated 2 out of 5 by from Not very helpful with resolving app issues, 35 min took 35 minutes to get a callback from support and all i had to do is close out and restart the return to gain access to my intuit purchaes
Date published: 2021-02-28
Rated 5 out of 5 by from Outstanding product Amazing experience using Turbo tax, I will use from now on.
Date published: 2021-02-28
Rated 5 out of 5 by from TurboTax made first time taxes easy! This was my first experience filing taxes and I was unsure how long and difficult it would be. TurboTax made it super easy to do and I was surprised at how little time it took!
Date published: 2021-02-28
Rated 5 out of 5 by from Easy Peasy Lemon Squeezy TurboTax is fast and easy. Just how I like it! The process has a smooth flow and picks up right where you left off if you get busy.
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 942