TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 4 out of 5 by from Challenge to get started this year Had it not been for the challenge to get started: license number etc being a problem and first time I started it didn't ask to import info from previous year.
Date published: 2021-03-03
Rated 5 out of 5 by from Made my day this was soooo easy and felt confident Made very easy and explanation were in very plain language.
Date published: 2021-03-03
Rated 5 out of 5 by from TURBO TAX MAKES FILING EASY THE PROGRAM WORKS GREAT THE ONLY PROBLEM WAS TAHT I HAD TO PURCHASE A NEW APPLE COMPUTER BECAUSE OF SOFTWARE CHANGES. IT WAS A GOOD THING I TRIED TO LOAD THE PROGRAM EARLY, AND HAD THE TIME TO PURCHASE AND MOVE OVER LAST YEARS INFORMATION, WITH THE SHUTDOWN IT WAS QUITE A TASK, WISH I WAS ALERTED BY TURBO TAX SOONER.
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo Tax is easy peasy!!! Easy to use! Literally took me less than 30 minutes to complete!
Date published: 2021-03-03
Rated 5 out of 5 by from User friendly Getting live help during the process of filing the tax return brings ease and comfort the information is correct and you don't miss out on any possible credits available.
Date published: 2021-03-03
Rated 5 out of 5 by from easy easy fast and effecienct. get in and out turbo tax is great
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo Tax is Awesome! Turbo Tax is easy to use. Finding answers to my questions was very easy. It was also easy to chat with someone and speak to someone on the phone. Highly recommend!
Date published: 2021-03-03
Rated 4 out of 5 by from Easy and Convenient Did not need to utilize a Live Expert as the Standards Deduction was the best option. Overall it is an easy process. The fees are rather steep but expected (even if the commercials say "Free")
Date published: 2021-03-03
Rated 4 out of 5 by from Almost perfect Encountered an error in my forms that prevented e-filing. A clearer error message and instructions would have made resolution of the issue much easier. Worked with a live expert to solve the form issue and complete the filing
Date published: 2021-03-03
Rated 5 out of 5 by from Easy and fast Easy to understand, simple and quick, was able to set up direct deposit
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 915
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Challenge to get started this year Had it not been for the challenge to get started: license number etc being a problem and first time I started it didn't ask to import info from previous year.
Date published: 2021-03-03
Rated 5 out of 5 by from Made my day this was soooo easy and felt confident Made very easy and explanation were in very plain language.
Date published: 2021-03-03
Rated 5 out of 5 by from TURBO TAX MAKES FILING EASY THE PROGRAM WORKS GREAT THE ONLY PROBLEM WAS TAHT I HAD TO PURCHASE A NEW APPLE COMPUTER BECAUSE OF SOFTWARE CHANGES. IT WAS A GOOD THING I TRIED TO LOAD THE PROGRAM EARLY, AND HAD THE TIME TO PURCHASE AND MOVE OVER LAST YEARS INFORMATION, WITH THE SHUTDOWN IT WAS QUITE A TASK, WISH I WAS ALERTED BY TURBO TAX SOONER.
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo Tax is easy peasy!!! Easy to use! Literally took me less than 30 minutes to complete!
Date published: 2021-03-03
Rated 5 out of 5 by from User friendly Getting live help during the process of filing the tax return brings ease and comfort the information is correct and you don't miss out on any possible credits available.
Date published: 2021-03-03
Rated 5 out of 5 by from easy easy fast and effecienct. get in and out turbo tax is great
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo Tax is Awesome! Turbo Tax is easy to use. Finding answers to my questions was very easy. It was also easy to chat with someone and speak to someone on the phone. Highly recommend!
Date published: 2021-03-03
Rated 4 out of 5 by from Easy and Convenient Did not need to utilize a Live Expert as the Standards Deduction was the best option. Overall it is an easy process. The fees are rather steep but expected (even if the commercials say "Free")
Date published: 2021-03-03
Rated 4 out of 5 by from Almost perfect Encountered an error in my forms that prevented e-filing. A clearer error message and instructions would have made resolution of the issue much easier. Worked with a live expert to solve the form issue and complete the filing
Date published: 2021-03-03
Rated 5 out of 5 by from Easy and fast Easy to understand, simple and quick, was able to set up direct deposit
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 915