TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Easy and simple to use Every year I use TurboTax, it always helps me figure out my best refund
Date published: 2021-02-26
Rated 5 out of 5 by from very simple to use its not like anybody likes doing taxes, but turbo tax made it as painless as possible!
Date published: 2021-02-26
Rated 3 out of 5 by from Down to a Crawl Every year our database grows and Turbo Tax Premier continues to crawl. Many Q&A and support websites refer to this issue, no resolve from Intuit end. Call in, suggest clearing cache, etc. Not the problem, the software if overloaded. It took us nearly 45 minutes per entry this year. Over 2 weeks to complete the return. Now, we find the State is costing us $20. First year for efile, not real happy.
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo tax is great. I woud. I Convenience. But.. I could not find a customer service Phone number. Happily I found needed information from my retirement office.
Date published: 2021-02-26
Rated 5 out of 5 by from Outstanding I needed further help filing my electronic return that had been rejected several times.
Date published: 2021-02-26
Rated 4 out of 5 by from Turbotax fair but Live Chat excellent TT 2020 not as good as previous versions. Not so user friendly, hard to navigate The shortcomings of the software were more than made up by the Live Chat folks. I used 3 of them and they were all very good.
Date published: 2021-02-26
Rated 4 out of 5 by from Turbo tax is alright actually Little confusing but not bad. but hope fully we get this bread.
Date published: 2021-02-26
Rated 5 out of 5 by from Very Easy to use - no issues to report I had no issues using the software - used it last year also and will continue to use.
Date published: 2021-02-26
Rated 5 out of 5 by from awesome very easy to use. no problems. finished in no time
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo Tax is so easy!! I've been using TurboTax for 4 years, and I will continue using them for years to come! Its easy, and fast!
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 899
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Easy and simple to use Every year I use TurboTax, it always helps me figure out my best refund
Date published: 2021-02-26
Rated 5 out of 5 by from very simple to use its not like anybody likes doing taxes, but turbo tax made it as painless as possible!
Date published: 2021-02-26
Rated 3 out of 5 by from Down to a Crawl Every year our database grows and Turbo Tax Premier continues to crawl. Many Q&A and support websites refer to this issue, no resolve from Intuit end. Call in, suggest clearing cache, etc. Not the problem, the software if overloaded. It took us nearly 45 minutes per entry this year. Over 2 weeks to complete the return. Now, we find the State is costing us $20. First year for efile, not real happy.
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo tax is great. I woud. I Convenience. But.. I could not find a customer service Phone number. Happily I found needed information from my retirement office.
Date published: 2021-02-26
Rated 5 out of 5 by from Outstanding I needed further help filing my electronic return that had been rejected several times.
Date published: 2021-02-26
Rated 4 out of 5 by from Turbotax fair but Live Chat excellent TT 2020 not as good as previous versions. Not so user friendly, hard to navigate The shortcomings of the software were more than made up by the Live Chat folks. I used 3 of them and they were all very good.
Date published: 2021-02-26
Rated 4 out of 5 by from Turbo tax is alright actually Little confusing but not bad. but hope fully we get this bread.
Date published: 2021-02-26
Rated 5 out of 5 by from Very Easy to use - no issues to report I had no issues using the software - used it last year also and will continue to use.
Date published: 2021-02-26
Rated 5 out of 5 by from awesome very easy to use. no problems. finished in no time
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo Tax is so easy!! I've been using TurboTax for 4 years, and I will continue using them for years to come! Its easy, and fast!
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 899