TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Bumps in the Road but Wendy saved the day! This is my third year with Turbotax Self-Employed. Every year it is easy and straightforward. This year was different because I had to file with my self-employment being my primary source of income instead of my regular W-2 job. I got all the info in but a few bumps in the road came along. I connected to TurboTax Live and had the honor of working with Wendy. She was SUPER helpful and went above and beyond to get my issues resolved. Literally would not have been able to get it done without her.
Date published: 2021-02-22
Rated 5 out of 5 by from Very courteous and pleasant and helpful Walked me thru my 2020 with ease and Monica was very friendly and helpful
Date published: 2021-02-22
Rated 5 out of 5 by from I love Turbo Tax I had been using a tax preparer for so many years and finally decided to switch with Turbo Tax recently. It was very simple and easy to use even if you are not computer literate. My family members were all using Turbo Tax. Thank you for making our lives easy during tax seasons.
Date published: 2021-02-22
Rated 5 out of 5 by from Easy I have a relatively uncomplicated return so turbo tax makes it very easy.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax was awesome The problems seems to be with the IRS Turbo has helped as much as possible
Date published: 2021-02-22
Rated 4 out of 5 by from Turbo tax is okay It makes it relatively easy to do but they push for you to upgrade a lot I wish some of the things they would just include in the base version of the software.
Date published: 2021-02-22
Rated 4 out of 5 by from Satisfied User The software is user friendly and easy to use. I did not give 5 stars because I would like to be able to be able to see my form as I go along. Not being able to do this is a drawback.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax is great Took time butt al of our question were answered by your experts.
Date published: 2021-02-22
Rated 5 out of 5 by from Easy, Fast TurboTax asked the right questions, explained everything
Date published: 2021-02-22
Rated 5 out of 5 by from Very pleased!! I haven't filed my own taxes in years but I am so glad I did this year. I got to save tons of money and was literally walked through each step and never had a doubt in my mind. I tried another site first and I wasn't happy so I came here to try before I submitted and I could not be more happy that I did. I received more money and understood each step better than on the other.
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 832
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Bumps in the Road but Wendy saved the day! This is my third year with Turbotax Self-Employed. Every year it is easy and straightforward. This year was different because I had to file with my self-employment being my primary source of income instead of my regular W-2 job. I got all the info in but a few bumps in the road came along. I connected to TurboTax Live and had the honor of working with Wendy. She was SUPER helpful and went above and beyond to get my issues resolved. Literally would not have been able to get it done without her.
Date published: 2021-02-22
Rated 5 out of 5 by from Very courteous and pleasant and helpful Walked me thru my 2020 with ease and Monica was very friendly and helpful
Date published: 2021-02-22
Rated 5 out of 5 by from I love Turbo Tax I had been using a tax preparer for so many years and finally decided to switch with Turbo Tax recently. It was very simple and easy to use even if you are not computer literate. My family members were all using Turbo Tax. Thank you for making our lives easy during tax seasons.
Date published: 2021-02-22
Rated 5 out of 5 by from Easy I have a relatively uncomplicated return so turbo tax makes it very easy.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax was awesome The problems seems to be with the IRS Turbo has helped as much as possible
Date published: 2021-02-22
Rated 4 out of 5 by from Turbo tax is okay It makes it relatively easy to do but they push for you to upgrade a lot I wish some of the things they would just include in the base version of the software.
Date published: 2021-02-22
Rated 4 out of 5 by from Satisfied User The software is user friendly and easy to use. I did not give 5 stars because I would like to be able to be able to see my form as I go along. Not being able to do this is a drawback.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax is great Took time butt al of our question were answered by your experts.
Date published: 2021-02-22
Rated 5 out of 5 by from Easy, Fast TurboTax asked the right questions, explained everything
Date published: 2021-02-22
Rated 5 out of 5 by from Very pleased!! I haven't filed my own taxes in years but I am so glad I did this year. I got to save tons of money and was literally walked through each step and never had a doubt in my mind. I tried another site first and I wasn't happy so I came here to try before I submitted and I could not be more happy that I did. I received more money and understood each step better than on the other.
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 832