TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Great Service Easy to use Automated import of financial information saves time
Date published: 2021-02-24
Rated 2 out of 5 by from TurboTax was OK Sometimes helpful and easy, other times just difficult and annoying.
Date published: 2021-02-24
Rated 1 out of 5 by from Frustrating experience if there is an issue I had 2 W-2's and the program kept telling me there was an issue with one of them but not giving me details on which one it was. I kept trying to fix an issue for the wrong W-2. Provide specifics on instructions when more than one document is involved. Really frustrating.
Date published: 2021-02-24
Rated 1 out of 5 by from miss leading it say that it is free to file but when i got all the way to the end it charged me $125 out of my taxes and $40 of it was just to pay using my tases in sted of out of pocket...
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax is easy and amazing!!! I have been using Turbo Tax for the past 10 years and I love it. It has made it very easy for us and affordable as well.
Date published: 2021-02-24
Rated 1 out of 5 by from This ain't it! Turbo tax says you can "amend" once your forms are accepted, but does not let you amend said forms once they are accepted.
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax was Super Easy and quick and accurate! I was a bit scared at first but Turbo Tax walked me through my returns step by step and it was easy!
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo tax is amazing Savita was great and she knew everything too help me out. I wish too get her again next year!
Date published: 2021-02-24
Rated 4 out of 5 by from Fast and easy Have been using you for years with no issues. love it.
Date published: 2021-02-24
Rated 5 out of 5 by from TurboTax is Easier and Faster I would recommend using TurboTax as they have professionals that are able to assist with any questions you may have. I reached out a couple of times and their response was fast they even had a video chat where I was able to screen share. Love It!
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 792
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Great Service Easy to use Automated import of financial information saves time
Date published: 2021-02-24
Rated 2 out of 5 by from TurboTax was OK Sometimes helpful and easy, other times just difficult and annoying.
Date published: 2021-02-24
Rated 1 out of 5 by from Frustrating experience if there is an issue I had 2 W-2's and the program kept telling me there was an issue with one of them but not giving me details on which one it was. I kept trying to fix an issue for the wrong W-2. Provide specifics on instructions when more than one document is involved. Really frustrating.
Date published: 2021-02-24
Rated 1 out of 5 by from miss leading it say that it is free to file but when i got all the way to the end it charged me $125 out of my taxes and $40 of it was just to pay using my tases in sted of out of pocket...
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax is easy and amazing!!! I have been using Turbo Tax for the past 10 years and I love it. It has made it very easy for us and affordable as well.
Date published: 2021-02-24
Rated 1 out of 5 by from This ain't it! Turbo tax says you can "amend" once your forms are accepted, but does not let you amend said forms once they are accepted.
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax was Super Easy and quick and accurate! I was a bit scared at first but Turbo Tax walked me through my returns step by step and it was easy!
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo tax is amazing Savita was great and she knew everything too help me out. I wish too get her again next year!
Date published: 2021-02-24
Rated 4 out of 5 by from Fast and easy Have been using you for years with no issues. love it.
Date published: 2021-02-24
Rated 5 out of 5 by from TurboTax is Easier and Faster I would recommend using TurboTax as they have professionals that are able to assist with any questions you may have. I reached out a couple of times and their response was fast they even had a video chat where I was able to screen share. Love It!
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 792