TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from TurboTax is easy to use TurboxTax is easy to use and I have used this for 9 years now to file my taxes.
Date published: 2021-02-28
Rated 4 out of 5 by from It's Mostly OK Would love it if we could merge accounts. Got married and had to renter all of my W2...for normal people that's ok. I work in entertainment and have at least 7 W2s a year
Date published: 2021-02-28
Rated 5 out of 5 by from The tax struggle is real Very expensive, but its another year of doing my own taxes thanks to the ease of the software.
Date published: 2021-02-28
Rated 5 out of 5 by from Great Product Great Product. Would use again. So easy to use. Thank you
Date published: 2021-02-28
Rated 5 out of 5 by from easy Easy peasy, love the automatic upload from employers and other sources of income like stock brokerage.
Date published: 2021-02-28
Rated 2 out of 5 by from Had a glitch 1) I had an issue that needed additional support as the program didn't recognize the situation. 2) upon review, the program was asking for info already input and created duplicate items. Also, the program included two past items that was originally deleted in wages and income section. This glitch, made me restart and review the complete process again and review the pdf at the end line-by-line. It was timely and required corrections prior to filing. Could have been an IRS mess if it was sent 'as-is' the first round.
Date published: 2021-02-28
Rated 5 out of 5 by from great help! it was very easy to navigate and the person that helped me was very patient and kind
Date published: 2021-02-28
Rated 3 out of 5 by from Pretty good product Overall good, but it has some catch 22 rabbit holes that will not let you get out of if you inadvertantly click the wrong button.
Date published: 2021-02-28
Rated 4 out of 5 by from Easy to use product Love how the product save info from last year and auto populates it for you. Asks guiding questions. Tax laws are still confusing and they do their best to get you through them.
Date published: 2021-02-28
Rated 4 out of 5 by from TURBO TAX is helpful It helps to double check my information online. After restarting 3 times it finally went through.
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 787
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from TurboTax is easy to use TurboxTax is easy to use and I have used this for 9 years now to file my taxes.
Date published: 2021-02-28
Rated 4 out of 5 by from It's Mostly OK Would love it if we could merge accounts. Got married and had to renter all of my W2...for normal people that's ok. I work in entertainment and have at least 7 W2s a year
Date published: 2021-02-28
Rated 5 out of 5 by from The tax struggle is real Very expensive, but its another year of doing my own taxes thanks to the ease of the software.
Date published: 2021-02-28
Rated 5 out of 5 by from Great Product Great Product. Would use again. So easy to use. Thank you
Date published: 2021-02-28
Rated 5 out of 5 by from easy Easy peasy, love the automatic upload from employers and other sources of income like stock brokerage.
Date published: 2021-02-28
Rated 2 out of 5 by from Had a glitch 1) I had an issue that needed additional support as the program didn't recognize the situation. 2) upon review, the program was asking for info already input and created duplicate items. Also, the program included two past items that was originally deleted in wages and income section. This glitch, made me restart and review the complete process again and review the pdf at the end line-by-line. It was timely and required corrections prior to filing. Could have been an IRS mess if it was sent 'as-is' the first round.
Date published: 2021-02-28
Rated 5 out of 5 by from great help! it was very easy to navigate and the person that helped me was very patient and kind
Date published: 2021-02-28
Rated 3 out of 5 by from Pretty good product Overall good, but it has some catch 22 rabbit holes that will not let you get out of if you inadvertantly click the wrong button.
Date published: 2021-02-28
Rated 4 out of 5 by from Easy to use product Love how the product save info from last year and auto populates it for you. Asks guiding questions. Tax laws are still confusing and they do their best to get you through them.
Date published: 2021-02-28
Rated 4 out of 5 by from TURBO TAX is helpful It helps to double check my information online. After restarting 3 times it finally went through.
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 787