TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Easy The Turbo Tax expert that attended to me was very knowledgeable nd helpful.
Date published: 2021-02-23
Rated 5 out of 5 by from Great way to help people to do own taxes Great , very good experience doing taxes on my own
Date published: 2021-02-23
Rated 5 out of 5 by from Turbotax is awesome I never tried filing my taxes with turbotax until now am I'm excited that I filed my taxes for the first time doing it myself instead of going to a tax provider like Jackson Hewitt.
Date published: 2021-02-23
Rated 4 out of 5 by from Customer Service was great I had an issue with the review. I could not figure out why it would not accept a few forms. I called customer service, was on hold for 30 minutes, but once I was in touch with Reem, my issue was resolved quickly.
Date published: 2021-02-23
Rated 5 out of 5 by from turbo tax is awesome turbo tax was amazingly easy to use i will be using turbo tax every year
Date published: 2021-02-23
Rated 5 out of 5 by from I absolutely love TurboTax! So Simple also very easy with the amount of tips they have during the process!
Date published: 2021-02-23
Rated 5 out of 5 by from I love Turbo Tax Always quick and easy! happy customer of 6 years! Thank You turbo Tax!
Date published: 2021-02-23
Rated 5 out of 5 by from HELPFUL AND EXTREMELY EASY Couldn't be more satisfied with the help thank you and will be back next year. And to the customer service representative I enjoyed your help! you were extremely nice and helpful ROCK ON!!!!!!!!
Date published: 2021-02-23
Rated 1 out of 5 by from used for six years and always pay more than advert i have used this company for six years and it gets more expensive every year. i thought loyal customers would get payment breaks but i get every dollar squeezed out of me that they can
Date published: 2021-02-23
Rated 2 out of 5 by from TURBOTAX BECOMES MORE DIFFICULT I have been using Turbotax for many years. Each passing year has become more and more difficult to use the program. When I reached the end of the program and want to efile my federal and state tax, it indicates that I have to pay $20.00 and then a extra $40.00 to efile. I do not understand this. There is a indication that you can file without these charges but the program would not let me proceed without agreeing that it be taken from my refund or be billed using my credit card. I will be looking for another tax program next year.
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 779
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Easy The Turbo Tax expert that attended to me was very knowledgeable nd helpful.
Date published: 2021-02-23
Rated 5 out of 5 by from Great way to help people to do own taxes Great , very good experience doing taxes on my own
Date published: 2021-02-23
Rated 5 out of 5 by from Turbotax is awesome I never tried filing my taxes with turbotax until now am I'm excited that I filed my taxes for the first time doing it myself instead of going to a tax provider like Jackson Hewitt.
Date published: 2021-02-23
Rated 4 out of 5 by from Customer Service was great I had an issue with the review. I could not figure out why it would not accept a few forms. I called customer service, was on hold for 30 minutes, but once I was in touch with Reem, my issue was resolved quickly.
Date published: 2021-02-23
Rated 5 out of 5 by from turbo tax is awesome turbo tax was amazingly easy to use i will be using turbo tax every year
Date published: 2021-02-23
Rated 5 out of 5 by from I absolutely love TurboTax! So Simple also very easy with the amount of tips they have during the process!
Date published: 2021-02-23
Rated 5 out of 5 by from I love Turbo Tax Always quick and easy! happy customer of 6 years! Thank You turbo Tax!
Date published: 2021-02-23
Rated 5 out of 5 by from HELPFUL AND EXTREMELY EASY Couldn't be more satisfied with the help thank you and will be back next year. And to the customer service representative I enjoyed your help! you were extremely nice and helpful ROCK ON!!!!!!!!
Date published: 2021-02-23
Rated 1 out of 5 by from used for six years and always pay more than advert i have used this company for six years and it gets more expensive every year. i thought loyal customers would get payment breaks but i get every dollar squeezed out of me that they can
Date published: 2021-02-23
Rated 2 out of 5 by from TURBOTAX BECOMES MORE DIFFICULT I have been using Turbotax for many years. Each passing year has become more and more difficult to use the program. When I reached the end of the program and want to efile my federal and state tax, it indicates that I have to pay $20.00 and then a extra $40.00 to efile. I do not understand this. There is a indication that you can file without these charges but the program would not let me proceed without agreeing that it be taken from my refund or be billed using my credit card. I will be looking for another tax program next year.
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 779