TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from awesome it was a friendly and easy way to file... love turbo tax
Date published: 2022-04-07
Rated 1 out of 5 by from Disappointing this year The program seemed more confusing and inconsistent than in prior years.
Date published: 2022-04-07
Rated 5 out of 5 by from Awesome I was super easy and understandable. I will be filing on my own next time!
Date published: 2022-04-07
Rated 4 out of 5 by from Used Turbo Tax for 20 years! Turbo Tax has been a very dependable product. This year had one problem with the program insisting I needed to fill out and 8812 form for child tax credit. The program would not accept my entry of $0. After and hour of frustration I got online and discovered this was a very common problem that had not been addressed in the updates. Finally able to use suggestions from others to complete my taxes correctly.
Date published: 2022-04-07
Rated 5 out of 5 by from TurboTax for the win! TurboTax makes it easy for a beginner to understand what needs to be done and when. I'm so grateful for the expert help and I will definitely use them again next year :)
Date published: 2022-04-07
Rated 5 out of 5 by from 30 Years With TurboTax Another year of successful filing of my taxes with Turbo Tax. This year I needed a little help and Shandra patiently walked me through my issue.
Date published: 2022-04-07
Rated 5 out of 5 by from Always Fantastic! Been using Turbo Tax for years, through marriage, kids, moves, rental properties...always asks the right questions and makes it easy.
Date published: 2022-04-07
Rated 5 out of 5 by from Great knowledge of taxes and software Strong knowledge base, pleasure to work with. Still the best product I have used.
Date published: 2022-04-07
Rated 4 out of 5 by from Turbotax is quite helpful It was very easy to follow the steps, as long as you have all of the forms they ask for it is pretty easy to fill out the right information.
Date published: 2022-04-07
Rated 4 out of 5 by from Gabriella was great Gabriella was great to work with, answered all my questions and explained things clearly.
Date published: 2022-04-07
All TurboTax® Offerings Reviews - Page 7506
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from awesome it was a friendly and easy way to file... love turbo tax
Date published: 2022-04-07
Rated 1 out of 5 by from Disappointing this year The program seemed more confusing and inconsistent than in prior years.
Date published: 2022-04-07
Rated 5 out of 5 by from Awesome I was super easy and understandable. I will be filing on my own next time!
Date published: 2022-04-07
Rated 4 out of 5 by from Used Turbo Tax for 20 years! Turbo Tax has been a very dependable product. This year had one problem with the program insisting I needed to fill out and 8812 form for child tax credit. The program would not accept my entry of $0. After and hour of frustration I got online and discovered this was a very common problem that had not been addressed in the updates. Finally able to use suggestions from others to complete my taxes correctly.
Date published: 2022-04-07
Rated 5 out of 5 by from TurboTax for the win! TurboTax makes it easy for a beginner to understand what needs to be done and when. I'm so grateful for the expert help and I will definitely use them again next year :)
Date published: 2022-04-07
Rated 5 out of 5 by from 30 Years With TurboTax Another year of successful filing of my taxes with Turbo Tax. This year I needed a little help and Shandra patiently walked me through my issue.
Date published: 2022-04-07
Rated 5 out of 5 by from Always Fantastic! Been using Turbo Tax for years, through marriage, kids, moves, rental properties...always asks the right questions and makes it easy.
Date published: 2022-04-07
Rated 5 out of 5 by from Great knowledge of taxes and software Strong knowledge base, pleasure to work with. Still the best product I have used.
Date published: 2022-04-07
Rated 4 out of 5 by from Turbotax is quite helpful It was very easy to follow the steps, as long as you have all of the forms they ask for it is pretty easy to fill out the right information.
Date published: 2022-04-07
Rated 4 out of 5 by from Gabriella was great Gabriella was great to work with, answered all my questions and explained things clearly.
Date published: 2022-04-07
All TurboTax® Offerings Reviews - Page 7506