TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from TurboxTax is Awesome! Eric was very helpful to help bail me out of a last minute hurdle with TurboTax and was able to get my taxes filed on time. Thank you
Date published: 2022-04-08
Rated 4 out of 5 by from Great!!! It was helpful to have live expert help! Takes the stress out of filing yourself. The only downside is they charge you! But they have to get paid too!
Date published: 2022-04-08
Rated 5 out of 5 by from Turbo Tax is Awesone Always a joy to use. Intriguing how different this years experience was - even with a more complex tax situation the step by step guidance made it even easier to file
Date published: 2022-04-08
Rated 5 out of 5 by from It went so smooth! Thanks for the smooth, full service experience. I was able to get all of my questions answered quickly.
Date published: 2022-04-08
Rated 4 out of 5 by from TurboTax Premiere worked I used HR Block Tax software last year. I switched back to TurboTax Premiere this year. Turbotax worked well enough, except at times I struggled with understanding some of the information they were asking for. I usually look at the Fed or State Forms and their instructions whenever the softwares help isn't enough. I was very disappointed that Turbotax did not enable me to view their partially completed forms on several occasions. I was finally able to view the completed forms before I chose to sign and efile them, but it would have saved me significant time if I could have seen it at any time I desired while I was using Turbotax to complete my tax forms. The HR Block tax software I used to file last years tax forms had this feature and I really missed it with Turbotax.
Date published: 2022-04-08
Rated 5 out of 5 by from TURBO TAX IS STILL EASY TO USE IVE USED TURBO TAX FOR SEVERAL YEARS AND FEEL CONFIDENT IN THEIR ABILITY TO ACCURATELY DELIVER MY TAXES TO THE FEDERAL AND STATE GOVERNEMNTS
Date published: 2022-04-08
Rated 5 out of 5 by from Yay turbo tax Using turbo tax was quick and easy..... way to go!
Date published: 2022-04-08
Rated 5 out of 5 by from Excellent Heather is very helpful to go through all my items and make sure everything is filled and fixed. thanks very much for all your help
Date published: 2022-04-08
Rated 1 out of 5 by from Not honest TurboTax said I used Deluxe on my 2020. Which I used the cheapest possible, they said free was not an option at the time. Now of course they say it was. So they gave me 50% off because of this. My refund was rejected based on the Information TT submitted last year.
Date published: 2022-04-08
Rated 5 out of 5 by from TurboTax live was great The process was quick and painless. Scott was very knowledgeable
Date published: 2022-04-08
All TurboTax® Offerings Reviews - Page 7495
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboxTax is Awesome! Eric was very helpful to help bail me out of a last minute hurdle with TurboTax and was able to get my taxes filed on time. Thank you
Date published: 2022-04-08
Rated 4 out of 5 by from Great!!! It was helpful to have live expert help! Takes the stress out of filing yourself. The only downside is they charge you! But they have to get paid too!
Date published: 2022-04-08
Rated 5 out of 5 by from Turbo Tax is Awesone Always a joy to use. Intriguing how different this years experience was - even with a more complex tax situation the step by step guidance made it even easier to file
Date published: 2022-04-08
Rated 5 out of 5 by from It went so smooth! Thanks for the smooth, full service experience. I was able to get all of my questions answered quickly.
Date published: 2022-04-08
Rated 4 out of 5 by from TurboTax Premiere worked I used HR Block Tax software last year. I switched back to TurboTax Premiere this year. Turbotax worked well enough, except at times I struggled with understanding some of the information they were asking for. I usually look at the Fed or State Forms and their instructions whenever the softwares help isn't enough. I was very disappointed that Turbotax did not enable me to view their partially completed forms on several occasions. I was finally able to view the completed forms before I chose to sign and efile them, but it would have saved me significant time if I could have seen it at any time I desired while I was using Turbotax to complete my tax forms. The HR Block tax software I used to file last years tax forms had this feature and I really missed it with Turbotax.
Date published: 2022-04-08
Rated 5 out of 5 by from TURBO TAX IS STILL EASY TO USE IVE USED TURBO TAX FOR SEVERAL YEARS AND FEEL CONFIDENT IN THEIR ABILITY TO ACCURATELY DELIVER MY TAXES TO THE FEDERAL AND STATE GOVERNEMNTS
Date published: 2022-04-08
Rated 5 out of 5 by from Yay turbo tax Using turbo tax was quick and easy..... way to go!
Date published: 2022-04-08
Rated 5 out of 5 by from Excellent Heather is very helpful to go through all my items and make sure everything is filled and fixed. thanks very much for all your help
Date published: 2022-04-08
Rated 1 out of 5 by from Not honest TurboTax said I used Deluxe on my 2020. Which I used the cheapest possible, they said free was not an option at the time. Now of course they say it was. So they gave me 50% off because of this. My refund was rejected based on the Information TT submitted last year.
Date published: 2022-04-08
Rated 5 out of 5 by from TurboTax live was great The process was quick and painless. Scott was very knowledgeable
Date published: 2022-04-08
All TurboTax® Offerings Reviews - Page 7495