TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Turbo tax is great! It was very helpful! I was helped by the service of live chat, and it was nice to have a person right on the app to ask any questions when I had them.
Date published: 2022-03-29
Rated 4 out of 5 by from Turbo Tax is awesome good stuff good stuff good stuff good stuff good stuff
Date published: 2022-03-29
Rated 5 out of 5 by from TurboTax Very helpful, I loved how she made understand everything we were doing
Date published: 2022-03-29
Rated 5 out of 5 by from Does a good job explaining the math I worked part of the pandemic as a contractor and was stone-cold terrified of what my taxes would look like this year. As expected, I owed money, but all the math checks out. Before, during, and after the process, TurboTax explained what money was coming from where and did it's due-diligence to walk me through all possible returns and deductions. Hate the final number, love knowing I can at least trust it.
Date published: 2022-03-29
Rated 5 out of 5 by from Great Tax Year with 2021 Turbotax i had a good experience this year. Stuff was speedy...only a few bumps in the road, but overall, the best tax preparation I've used for years and years.
Date published: 2022-03-29
Rated 5 out of 5 by from Works for me I have used Turbo Tax for several years. I just need to follow the instructions, fill out one row at the time and done.
Date published: 2022-03-29
Rated 5 out of 5 by from I come back every year I haven't had an issue with this program and they make it easy to understand. It is also nice to have the live expert review it.
Date published: 2022-03-29
Rated 5 out of 5 by from easy easy and quick, i have been using turbo tax for years.
Date published: 2022-03-29
Rated 5 out of 5 by from TURBO THANK YOU I'm so thankful for Turbo Tax because it gives users the power to complete their tax returns on their terms, and charge them much less than a professional preparer would. It's empowering, and the user interface and information presented is un-intimidating and easy on the eyes. What a great service! This is my 7th year using it.
Date published: 2022-03-29
Rated 5 out of 5 by from Thank you Richard Richard with Full Service TurboTax was amazing. Everything went very smoothly and he was extremely attentive and thorough with his responses. My financial situation this year wasn't too complex, however I did need to upload many different documents and he was always offering to hop on calls and explain things in more detail. 10/10
Date published: 2022-03-29
All TurboTax® Offerings Reviews - Page 7483
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax is great! It was very helpful! I was helped by the service of live chat, and it was nice to have a person right on the app to ask any questions when I had them.
Date published: 2022-03-29
Rated 4 out of 5 by from Turbo Tax is awesome good stuff good stuff good stuff good stuff good stuff
Date published: 2022-03-29
Rated 5 out of 5 by from TurboTax Very helpful, I loved how she made understand everything we were doing
Date published: 2022-03-29
Rated 5 out of 5 by from Does a good job explaining the math I worked part of the pandemic as a contractor and was stone-cold terrified of what my taxes would look like this year. As expected, I owed money, but all the math checks out. Before, during, and after the process, TurboTax explained what money was coming from where and did it's due-diligence to walk me through all possible returns and deductions. Hate the final number, love knowing I can at least trust it.
Date published: 2022-03-29
Rated 5 out of 5 by from Great Tax Year with 2021 Turbotax i had a good experience this year. Stuff was speedy...only a few bumps in the road, but overall, the best tax preparation I've used for years and years.
Date published: 2022-03-29
Rated 5 out of 5 by from Works for me I have used Turbo Tax for several years. I just need to follow the instructions, fill out one row at the time and done.
Date published: 2022-03-29
Rated 5 out of 5 by from I come back every year I haven't had an issue with this program and they make it easy to understand. It is also nice to have the live expert review it.
Date published: 2022-03-29
Rated 5 out of 5 by from easy easy and quick, i have been using turbo tax for years.
Date published: 2022-03-29
Rated 5 out of 5 by from TURBO THANK YOU I'm so thankful for Turbo Tax because it gives users the power to complete their tax returns on their terms, and charge them much less than a professional preparer would. It's empowering, and the user interface and information presented is un-intimidating and easy on the eyes. What a great service! This is my 7th year using it.
Date published: 2022-03-29
Rated 5 out of 5 by from Thank you Richard Richard with Full Service TurboTax was amazing. Everything went very smoothly and he was extremely attentive and thorough with his responses. My financial situation this year wasn't too complex, however I did need to upload many different documents and he was always offering to hop on calls and explain things in more detail. 10/10
Date published: 2022-03-29
All TurboTax® Offerings Reviews - Page 7483