TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from Turbotax got the job done! I had some trouble with a few things but that is just part of doing taxes. One thing that really helped me was the "contact us" button. It allowed me to get in contact with a representative who was able to walk me through the confusing parts. Turbotax allowed me to do my taxes for free and last minute really.
Date published: 2022-04-18
Rated 5 out of 5 by from TurboTax does the job TurboTax software does the job relatively pain free!
Date published: 2022-04-18
Rated 1 out of 5 by from Turbotax sucks! The whole point of using applications like turbotax is that your life gets easier, but I had to spend 2 days filing taxes because turbotax doesn't do what it is supposed to do. For at least 3 of my platforms, turbotax was unable to import my 1099-*s, I had to enter these details manually. Forums online are filled with frustrated posts asking for solution to this very problems dating back to 2019 as far as I could see. Turbotax has failed to provide a solution. It is a waste of time and money.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo tax is awesome I am very happy using turbotax, I have used this company for the past several years and each year it gets better.
Date published: 2022-04-18
Rated 5 out of 5 by from USER FRIENDLY, INFORMATIVE, RELIABLE My family and I have been Turbo Tax users for almost 10yrs now. It's user friendly, guides you along the way, and makes you feel at ease knowing there's information/recommendations every step of the way. The process is uncomplicated & its simple enough to read, input, and follow through. Plus in the past 10yrs, I've never been questioned or audited and your information is secure. Turbo Tax is highly recommended!!
Date published: 2022-04-18
Rated 4 out of 5 by from TurboTax Premiere Taxes just seem to be getting more complicated. Lat year's information being transferred to this year's form seem to trigger unanswered sections that should automatically populate or doesn't come up for review. Re-check feature should be defaulted for larger font, Had to refer to last years return for information I felt could be transferred over or checked automatically. For example, education credit was completed on last year's return but had to look it up. When I tried to look up last year's return, the page stated I did not file with turbo. When I looked up the info on my computer, it was saved as a link/app and then I didn;t know the license number so I could not retrieve it. Suggested I filed using another account, which I don't have. Updated my password and then wouldn't accept so updated again with luck.
Date published: 2022-04-18
Rated 5 out of 5 by from TURBO TAX IS WONDERFUL Turbo Tax program easy to navigate through. Also, in speaking with tax expert she was provided great information regarding a concern I had.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax The program was great and easy to use. The tracking feature allow me to keep track of the status of my refund.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo tax is so user friendly Turbo Tax allows me to have support with step-by-step instructions and also helps me double check my deductions
Date published: 2022-04-18
Rated 5 out of 5 by from easy to use was really easy to use i was extremely nervous at the start but everything went very smoothly
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 7467
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbotax got the job done! I had some trouble with a few things but that is just part of doing taxes. One thing that really helped me was the "contact us" button. It allowed me to get in contact with a representative who was able to walk me through the confusing parts. Turbotax allowed me to do my taxes for free and last minute really.
Date published: 2022-04-18
Rated 5 out of 5 by from TurboTax does the job TurboTax software does the job relatively pain free!
Date published: 2022-04-18
Rated 1 out of 5 by from Turbotax sucks! The whole point of using applications like turbotax is that your life gets easier, but I had to spend 2 days filing taxes because turbotax doesn't do what it is supposed to do. For at least 3 of my platforms, turbotax was unable to import my 1099-*s, I had to enter these details manually. Forums online are filled with frustrated posts asking for solution to this very problems dating back to 2019 as far as I could see. Turbotax has failed to provide a solution. It is a waste of time and money.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo tax is awesome I am very happy using turbotax, I have used this company for the past several years and each year it gets better.
Date published: 2022-04-18
Rated 5 out of 5 by from USER FRIENDLY, INFORMATIVE, RELIABLE My family and I have been Turbo Tax users for almost 10yrs now. It's user friendly, guides you along the way, and makes you feel at ease knowing there's information/recommendations every step of the way. The process is uncomplicated & its simple enough to read, input, and follow through. Plus in the past 10yrs, I've never been questioned or audited and your information is secure. Turbo Tax is highly recommended!!
Date published: 2022-04-18
Rated 4 out of 5 by from TurboTax Premiere Taxes just seem to be getting more complicated. Lat year's information being transferred to this year's form seem to trigger unanswered sections that should automatically populate or doesn't come up for review. Re-check feature should be defaulted for larger font, Had to refer to last years return for information I felt could be transferred over or checked automatically. For example, education credit was completed on last year's return but had to look it up. When I tried to look up last year's return, the page stated I did not file with turbo. When I looked up the info on my computer, it was saved as a link/app and then I didn;t know the license number so I could not retrieve it. Suggested I filed using another account, which I don't have. Updated my password and then wouldn't accept so updated again with luck.
Date published: 2022-04-18
Rated 5 out of 5 by from TURBO TAX IS WONDERFUL Turbo Tax program easy to navigate through. Also, in speaking with tax expert she was provided great information regarding a concern I had.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax The program was great and easy to use. The tracking feature allow me to keep track of the status of my refund.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo tax is so user friendly Turbo Tax allows me to have support with step-by-step instructions and also helps me double check my deductions
Date published: 2022-04-18
Rated 5 out of 5 by from easy to use was really easy to use i was extremely nervous at the start but everything went very smoothly
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 7467