TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from TurboTax is Easy Easy to File, it takes time because we have to go through each and every step.
Date published: 2022-04-14
Rated 5 out of 5 by from Incredible! Have used TurboTax for many years. Every year TurboTax gets better! Importing W-2's and brokerage information was a breeze!
Date published: 2022-04-14
Rated 3 out of 5 by from Turbo Tax is lacking some features Turbo tax wants to include info from 2020. Problem is that that info is on a different now defunct older machine. Hard drives DO fail, and backups are frequently incompatible between Windows, Unix and other OSes as well as backup mediums.
Date published: 2022-04-14
Rated 5 out of 5 by from Simple. Did during my lunch hour and didn't skip lunch. Highly recommend.
Date published: 2022-04-14
Rated 4 out of 5 by from Works as Adverstised Pretty easy to use for most with step-by-step instructions. Being a repeat user makes it even easier. Make sure you do not throw away the serial number before the install.
Date published: 2022-04-14
Rated 5 out of 5 by from Loved the user friendly information I met Brian because I wanted more info on QBI. He was informative and very nice.
Date published: 2022-04-14
Rated 5 out of 5 by from Turbotax is Awesome thank you for helping me with my taxes , very easy to navigate
Date published: 2022-04-14
Rated 4 out of 5 by from TurboTax is easy and detailed I found the TurboTax very convenient and detailed. You would not think you missed something in the entire process of filing. Though I feel it's a bit higher on fees especially when you have only a single W2 to fill.
Date published: 2022-04-14
Rated 3 out of 5 by from Why I am giving Turbo Tax 3 Star??? I have been doing my Taxes using Turbo Tax for years, I expected to get simpler or easier BUT I noticed it become dumber every year, this year I noticed that it did not understand the 1099 filed earlier and divided by two (50% ownership) for rental owners???, 1099 does not have anything to do with percentage, it is an individual income???, Anyway I got very disappointed this year. also Turbo Tax charged me $25.00 for State Transmit which got rejected several times, even though I entered the 2020 TGI correctly and I end up to file my taxes by mail. Can I get my $25 credit Back please?
Date published: 2022-04-14
Rated 4 out of 5 by from Turbo Tax EASY This is the easiest & least expensive way for me to file my returns.
Date published: 2022-04-14
All TurboTax® Offerings Reviews - Page 7457
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is Easy Easy to File, it takes time because we have to go through each and every step.
Date published: 2022-04-14
Rated 5 out of 5 by from Incredible! Have used TurboTax for many years. Every year TurboTax gets better! Importing W-2's and brokerage information was a breeze!
Date published: 2022-04-14
Rated 3 out of 5 by from Turbo Tax is lacking some features Turbo tax wants to include info from 2020. Problem is that that info is on a different now defunct older machine. Hard drives DO fail, and backups are frequently incompatible between Windows, Unix and other OSes as well as backup mediums.
Date published: 2022-04-14
Rated 5 out of 5 by from Simple. Did during my lunch hour and didn't skip lunch. Highly recommend.
Date published: 2022-04-14
Rated 4 out of 5 by from Works as Adverstised Pretty easy to use for most with step-by-step instructions. Being a repeat user makes it even easier. Make sure you do not throw away the serial number before the install.
Date published: 2022-04-14
Rated 5 out of 5 by from Loved the user friendly information I met Brian because I wanted more info on QBI. He was informative and very nice.
Date published: 2022-04-14
Rated 5 out of 5 by from Turbotax is Awesome thank you for helping me with my taxes , very easy to navigate
Date published: 2022-04-14
Rated 4 out of 5 by from TurboTax is easy and detailed I found the TurboTax very convenient and detailed. You would not think you missed something in the entire process of filing. Though I feel it's a bit higher on fees especially when you have only a single W2 to fill.
Date published: 2022-04-14
Rated 3 out of 5 by from Why I am giving Turbo Tax 3 Star??? I have been doing my Taxes using Turbo Tax for years, I expected to get simpler or easier BUT I noticed it become dumber every year, this year I noticed that it did not understand the 1099 filed earlier and divided by two (50% ownership) for rental owners???, 1099 does not have anything to do with percentage, it is an individual income???, Anyway I got very disappointed this year. also Turbo Tax charged me $25.00 for State Transmit which got rejected several times, even though I entered the 2020 TGI correctly and I end up to file my taxes by mail. Can I get my $25 credit Back please?
Date published: 2022-04-14
Rated 4 out of 5 by from Turbo Tax EASY This is the easiest & least expensive way for me to file my returns.
Date published: 2022-04-14
All TurboTax® Offerings Reviews - Page 7457