TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from A+ Easy as pie and anyone can do their own taxes and save some bucks
Date published: 2021-03-03
Rated 5 out of 5 by from First time for TT - Done! Very intuitive and easy to follow instructions. Only took a few hours.
Date published: 2021-03-03
Rated 5 out of 5 by from Awesome Service !! Turbo Tax has awesome services!! They are very helpful!!
Date published: 2021-03-03
Rated 3 out of 5 by from It's okay Turbo tax is okay for filing. I have used them for the past 8 years. With that being said I think their filing fees are a little ridiculous. I understand charging people to take the fee out of the tax return but adding an additional $40.00 for having the money taken out of your return on top of $170 to file is like i said ridiculous. They sneak that fee in at the end hoping you won't notice it.
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo tax is a great app I had the pleasure of working with Ms. Debra. She was awesome, efficient and knowledgeable in handling my taxes. I would definitely recommend getting your taxes done by a professional. It is extremely affordable and 80% cheaper than other tax preparers.
Date published: 2021-03-03
Rated 4 out of 5 by from It was a good experiance It went very smoothly and answered the questions I wasn't sure of
Date published: 2021-03-03
Rated 5 out of 5 by from 7th year using turbo tax! Everything is always easy and self explanatory. I suppose if I were needing to file taxes myself for a small business, it could be more complicated, but they have options for live help and assistance. I will continue using Turbotax as long as it fits my needs!
Date published: 2021-03-03
Rated 5 out of 5 by from excellent Online chat is very helpful Time for appointment with tax expert should be shorter
Date published: 2021-03-03
Rated 5 out of 5 by from The Benchmark of Customer Experience I love this platform as well as the supporting team behind it. They make complex tax filing exceptionally simple.
Date published: 2021-03-03
Rated 5 out of 5 by from Can't beat the free edition I've only ever filed simple W-2's with Turbo Tax, but every time has been a breeze. I love the interface and user-friendly prompts. Nice and easy.
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 742
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from A+ Easy as pie and anyone can do their own taxes and save some bucks
Date published: 2021-03-03
Rated 5 out of 5 by from First time for TT - Done! Very intuitive and easy to follow instructions. Only took a few hours.
Date published: 2021-03-03
Rated 5 out of 5 by from Awesome Service !! Turbo Tax has awesome services!! They are very helpful!!
Date published: 2021-03-03
Rated 3 out of 5 by from It's okay Turbo tax is okay for filing. I have used them for the past 8 years. With that being said I think their filing fees are a little ridiculous. I understand charging people to take the fee out of the tax return but adding an additional $40.00 for having the money taken out of your return on top of $170 to file is like i said ridiculous. They sneak that fee in at the end hoping you won't notice it.
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo tax is a great app I had the pleasure of working with Ms. Debra. She was awesome, efficient and knowledgeable in handling my taxes. I would definitely recommend getting your taxes done by a professional. It is extremely affordable and 80% cheaper than other tax preparers.
Date published: 2021-03-03
Rated 4 out of 5 by from It was a good experiance It went very smoothly and answered the questions I wasn't sure of
Date published: 2021-03-03
Rated 5 out of 5 by from 7th year using turbo tax! Everything is always easy and self explanatory. I suppose if I were needing to file taxes myself for a small business, it could be more complicated, but they have options for live help and assistance. I will continue using Turbotax as long as it fits my needs!
Date published: 2021-03-03
Rated 5 out of 5 by from excellent Online chat is very helpful Time for appointment with tax expert should be shorter
Date published: 2021-03-03
Rated 5 out of 5 by from The Benchmark of Customer Experience I love this platform as well as the supporting team behind it. They make complex tax filing exceptionally simple.
Date published: 2021-03-03
Rated 5 out of 5 by from Can't beat the free edition I've only ever filed simple W-2's with Turbo Tax, but every time has been a breeze. I love the interface and user-friendly prompts. Nice and easy.
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 742