TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from It was smooth and very to do point It was smooth and very to do point. It was very informative
Date published: 2022-04-02
Rated 4 out of 5 by from Needs to Import Prior-Year as Estimate Values We have a complex return. Income from lots of different sources. Jobs, social security, interests, dividends, rents, capital gains (short & long), and multiple brokerage accounts. About 30 different sources all together. Entering all of those forms, from scratch, every year, is a serious PITA. Checking the inventory to make sure I got them all, is another serious PITA. Most of the payers for this year are the same as last year. I want to just import ALL of last years 1099 forms, with their numbers, as starting "estimates" for this year. Then, when I get the new numbers from one source, I want to update that form, and un-mark it as "estimated".
Date published: 2022-04-02
Rated 4 out of 5 by from All Good Except K-3 reporting I believe this year the IRS started including K-3 information along with any K-1's you get. It appears that Turbo Tax is not fully prepared for this and its delaying my ability to file my taxes.
Date published: 2022-04-02
Rated 5 out of 5 by from Worked fine! Easy to download, easy to use, easy to file, easy to find the following year.
Date published: 2022-04-02
Rated 5 out of 5 by from Turbo Tax makes my life easier! I don't like doing my taxes...I like actually paying taxes even less. I wish there was no such thing as TurboTax.... but alas! no one cares about my desires :( so in this imperfect world... TurboTax makes this bilious process a little easier. . .
Date published: 2022-04-02
Rated 5 out of 5 by from Easy to use I had two agents on two different days help me all the way through. They were incredibly nice and we were able to chat, it was nice to be able to connect with a real person.
Date published: 2022-04-02
Rated 4 out of 5 by from Live chat was very helpful The Live Expert was kind and expeditous with their assistance.
Date published: 2022-04-02
Rated 5 out of 5 by from Awesome Software Best experience on a tax software plus USAA discount!!
Date published: 2022-04-02
Rated 5 out of 5 by from Very EAsy The program is easy to follow and fairly self explanatory.
Date published: 2022-04-02
Rated 5 out of 5 by from Great Covers everything I need. Asks all the questions and guides me through the whole process.
Date published: 2022-04-02
All TurboTax® Offerings Reviews - Page 7406
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from It was smooth and very to do point It was smooth and very to do point. It was very informative
Date published: 2022-04-02
Rated 4 out of 5 by from Needs to Import Prior-Year as Estimate Values We have a complex return. Income from lots of different sources. Jobs, social security, interests, dividends, rents, capital gains (short & long), and multiple brokerage accounts. About 30 different sources all together. Entering all of those forms, from scratch, every year, is a serious PITA. Checking the inventory to make sure I got them all, is another serious PITA. Most of the payers for this year are the same as last year. I want to just import ALL of last years 1099 forms, with their numbers, as starting "estimates" for this year. Then, when I get the new numbers from one source, I want to update that form, and un-mark it as "estimated".
Date published: 2022-04-02
Rated 4 out of 5 by from All Good Except K-3 reporting I believe this year the IRS started including K-3 information along with any K-1's you get. It appears that Turbo Tax is not fully prepared for this and its delaying my ability to file my taxes.
Date published: 2022-04-02
Rated 5 out of 5 by from Worked fine! Easy to download, easy to use, easy to file, easy to find the following year.
Date published: 2022-04-02
Rated 5 out of 5 by from Turbo Tax makes my life easier! I don't like doing my taxes...I like actually paying taxes even less. I wish there was no such thing as TurboTax.... but alas! no one cares about my desires :( so in this imperfect world... TurboTax makes this bilious process a little easier. . .
Date published: 2022-04-02
Rated 5 out of 5 by from Easy to use I had two agents on two different days help me all the way through. They were incredibly nice and we were able to chat, it was nice to be able to connect with a real person.
Date published: 2022-04-02
Rated 4 out of 5 by from Live chat was very helpful The Live Expert was kind and expeditous with their assistance.
Date published: 2022-04-02
Rated 5 out of 5 by from Awesome Software Best experience on a tax software plus USAA discount!!
Date published: 2022-04-02
Rated 5 out of 5 by from Very EAsy The program is easy to follow and fairly self explanatory.
Date published: 2022-04-02
Rated 5 out of 5 by from Great Covers everything I need. Asks all the questions and guides me through the whole process.
Date published: 2022-04-02
All TurboTax® Offerings Reviews - Page 7406