TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from It makes filing Taxes so easy! UseTurboTax every year...all instructions are very self explanatory.
Date published: 2021-03-14
Rated 3 out of 5 by from Filed easy Works great. They wait til the end to force you to upgrade to maximize your refund.
Date published: 2021-03-14
Rated 5 out of 5 by from Nice and Easy to use for Self-Empoloyed I've always used Turbo, but this was my first time using it for self employment taxes. Awesome process and very easy to navigate. Anything I could not figure out was easily found using the search function
Date published: 2021-03-14
Rated 5 out of 5 by from Best in the world Takes no time at all and makes life so simple. You just have a few documents ready and it is a piece of cake.
Date published: 2021-03-14
Rated 4 out of 5 by from OK CAROLYN WAS GREAT. SHE HAD ANSWERS TO ALL MY CONCERNS AND HELPED ME GET IT DONE.
Date published: 2021-03-14
Rated 5 out of 5 by from Turbo Tax is awesome great experience and easy to use. love it and greatly recommend it.
Date published: 2021-03-14
Rated 1 out of 5 by from Worst TurboTax Year Ever! TurboTax was very confusing this year. Seemed to automatically answer questions that were incorrect (stated my husband's insurance lapsed; however, it did not), and it would not let us correct this. It did not ask us questions in the walkthrough (Work expenses), and then told us we failed to answer the questions. We knew we were choosing the standard deduction in the beginning; however, it still required us to itemize. It would beneficial to have button that you could select, in the very beginning, for standard deductions. We have use TurboTax for numerous years, and have not had this kind of problem. I don't think I will use it in the future, as it was unnecessarily difficulty and stressful!
Date published: 2021-03-14
Rated 5 out of 5 by from awesome turbo tax was easy to follow i thought it would be difficult
Date published: 2021-03-14
Rated 5 out of 5 by from Turbo Tax is the best! I had no need to contact anyone from Turbo Tax because your prompts and explanations are clear. Of course, I have been using TT more than 10 years. I put all my trust in this software because I have been out of the accounting/tax profession for many years. I have not been disappointed in the past.
Date published: 2021-03-14
Rated 5 out of 5 by from turbotax is awesome! super easy and convenient to use! step by step directions
Date published: 2021-03-14
All TurboTax® Offerings Reviews - Page 7355
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from It makes filing Taxes so easy! UseTurboTax every year...all instructions are very self explanatory.
Date published: 2021-03-14
Rated 3 out of 5 by from Filed easy Works great. They wait til the end to force you to upgrade to maximize your refund.
Date published: 2021-03-14
Rated 5 out of 5 by from Nice and Easy to use for Self-Empoloyed I've always used Turbo, but this was my first time using it for self employment taxes. Awesome process and very easy to navigate. Anything I could not figure out was easily found using the search function
Date published: 2021-03-14
Rated 5 out of 5 by from Best in the world Takes no time at all and makes life so simple. You just have a few documents ready and it is a piece of cake.
Date published: 2021-03-14
Rated 4 out of 5 by from OK CAROLYN WAS GREAT. SHE HAD ANSWERS TO ALL MY CONCERNS AND HELPED ME GET IT DONE.
Date published: 2021-03-14
Rated 5 out of 5 by from Turbo Tax is awesome great experience and easy to use. love it and greatly recommend it.
Date published: 2021-03-14
Rated 1 out of 5 by from Worst TurboTax Year Ever! TurboTax was very confusing this year. Seemed to automatically answer questions that were incorrect (stated my husband's insurance lapsed; however, it did not), and it would not let us correct this. It did not ask us questions in the walkthrough (Work expenses), and then told us we failed to answer the questions. We knew we were choosing the standard deduction in the beginning; however, it still required us to itemize. It would beneficial to have button that you could select, in the very beginning, for standard deductions. We have use TurboTax for numerous years, and have not had this kind of problem. I don't think I will use it in the future, as it was unnecessarily difficulty and stressful!
Date published: 2021-03-14
Rated 5 out of 5 by from awesome turbo tax was easy to follow i thought it would be difficult
Date published: 2021-03-14
Rated 5 out of 5 by from Turbo Tax is the best! I had no need to contact anyone from Turbo Tax because your prompts and explanations are clear. Of course, I have been using TT more than 10 years. I put all my trust in this software because I have been out of the accounting/tax profession for many years. I have not been disappointed in the past.
Date published: 2021-03-14
Rated 5 out of 5 by from turbotax is awesome! super easy and convenient to use! step by step directions
Date published: 2021-03-14
All TurboTax® Offerings Reviews - Page 7355