TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72146 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from awsome great service to use, will use it all the time in the future
Date published: 2021-04-15
Rated 5 out of 5 by from Turbo tax is cool! turbo tax is very very cool and i love it with all my heart!
Date published: 2021-04-15
Rated 4 out of 5 by from Lots of ambiguous questions on the Softward There were many ambiguous questions on your software, especially regarding business vehicle use. I don't know whether the answer is yes or no. Also, several parts and questions had inadequate explanation. In addition, the cardboard DVD envelope was terrible. I almost destroyed the DVD. Go back to the plastic case. What happened to your previous high quality?
Date published: 2021-04-15
Rated 5 out of 5 by from SO FAST AND EASY! This was so easy and user friendly. Would recommend to all my friends.
Date published: 2021-04-15
Rated 5 out of 5 by from Doing my taxes is easy Very quick, informative and inexpensive way to be assured your taxes have been done right.
Date published: 2021-04-15
Rated 5 out of 5 by from Turbo Tax gets it done They always make it easy for me to get my returns done and lead me throughout the process
Date published: 2021-04-15
Rated 5 out of 5 by from Turbo Tax is my go to tool for taxes. Had a question and had it answered almost immediately. Good service!
Date published: 2021-04-15
Rated 5 out of 5 by from Turbotax is easy to use and accurate ! Data entry was simple, great assistance when needed, accurate results. Very pleased !
Date published: 2021-04-15
Rated 3 out of 5 by from Turbo Tax Deluxe Needs some Tweaks Had to search for some items that were available in prior year version. E-filing for Federal Tax return was no problem. But had to go backwards to file State Tax return to file by mail.
Date published: 2021-04-15
Rated 4 out of 5 by from Turbo Tax OK I was having trouble e filing my California return. I was pretty upset because I was having so much trouble. I called the support number and spoke to someone. The agent was able to help me and solve the problem. I am feeling better about Turbo Tax now since I was able to emile my state return. The app. desires a two star, however, the customer support gets a four star.
Date published: 2021-04-15
All TurboTax® Offerings Reviews - Page 7351
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from awsome great service to use, will use it all the time in the future
Date published: 2021-04-15
Rated 5 out of 5 by from Turbo tax is cool! turbo tax is very very cool and i love it with all my heart!
Date published: 2021-04-15
Rated 4 out of 5 by from Lots of ambiguous questions on the Softward There were many ambiguous questions on your software, especially regarding business vehicle use. I don't know whether the answer is yes or no. Also, several parts and questions had inadequate explanation. In addition, the cardboard DVD envelope was terrible. I almost destroyed the DVD. Go back to the plastic case. What happened to your previous high quality?
Date published: 2021-04-15
Rated 5 out of 5 by from SO FAST AND EASY! This was so easy and user friendly. Would recommend to all my friends.
Date published: 2021-04-15
Rated 5 out of 5 by from Doing my taxes is easy Very quick, informative and inexpensive way to be assured your taxes have been done right.
Date published: 2021-04-15
Rated 5 out of 5 by from Turbo Tax gets it done They always make it easy for me to get my returns done and lead me throughout the process
Date published: 2021-04-15
Rated 5 out of 5 by from Turbo Tax is my go to tool for taxes. Had a question and had it answered almost immediately. Good service!
Date published: 2021-04-15
Rated 5 out of 5 by from Turbotax is easy to use and accurate ! Data entry was simple, great assistance when needed, accurate results. Very pleased !
Date published: 2021-04-15
Rated 3 out of 5 by from Turbo Tax Deluxe Needs some Tweaks Had to search for some items that were available in prior year version. E-filing for Federal Tax return was no problem. But had to go backwards to file State Tax return to file by mail.
Date published: 2021-04-15
Rated 4 out of 5 by from Turbo Tax OK I was having trouble e filing my California return. I was pretty upset because I was having so much trouble. I called the support number and spoke to someone. The agent was able to help me and solve the problem. I am feeling better about Turbo Tax now since I was able to emile my state return. The app. desires a two star, however, the customer support gets a four star.
Date published: 2021-04-15
All TurboTax® Offerings Reviews - Page 7351