TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from great great experience! i recommend turbo tax, as you will love it
Date published: 2022-04-19
Rated 1 out of 5 by from TurboTax Stinks...its different than other years. I will not be purchasing Turbotax next year or any years after if it is like this years!
Date published: 2022-04-19
Rated 4 out of 5 by from TurboTax is pretty good! Some of the changes year over year are NOT intuitive and I would like better explanations. Some of it caused me to do my own research via Google. In general, I like TurboTax.
Date published: 2022-04-19
Rated 5 out of 5 by from Super easy and helpful! I have always loved using Turbo Tax, I recommend it highly to my friends and family!
Date published: 2022-04-19
Rated 4 out of 5 by from Turbo Tax is great It was a really interesting experience and even though I was confused by some of the questions, it was good to go on the website to look for the answers. It was there!
Date published: 2022-04-19
Rated 4 out of 5 by from Review of Turbo Tax Turbo tax walked me through the system almost seamlessly. Getting this review right was harder than filling the tax returns. :)
Date published: 2022-04-19
Rated 5 out of 5 by from Help with all I needed. They were great once you got connected. Understandable today is the deadline. Taxes are filed.
Date published: 2022-04-19
Rated 5 out of 5 by from Excellent Service from Turbo Tax Experts I have been using Turbo Tax for several years and will continue to use the service. Very skilled experts!
Date published: 2022-04-19
Rated 1 out of 5 by from No longer a good product Used TT for over 20 years, but I'm done now. Interview is too vague. It instructed me to upload brokerage statement again after I had already done so, and it wiped out previously entered adjustments to basis (hours of work). Support line not helpful, simply cited it as a "known issue" since March.
Date published: 2022-04-19
Rated 1 out of 5 by from TurboTax is the worst...except for all the others What a racket this app is?!? Nearly 2 years to convert and the app is still not updated for Apple Silicon Macs. Critical information on investments are just links to the IRS forms, lol.
Date published: 2022-04-19
All TurboTax® Offerings Reviews - Page 7344
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from great great experience! i recommend turbo tax, as you will love it
Date published: 2022-04-19
Rated 1 out of 5 by from TurboTax Stinks...its different than other years. I will not be purchasing Turbotax next year or any years after if it is like this years!
Date published: 2022-04-19
Rated 4 out of 5 by from TurboTax is pretty good! Some of the changes year over year are NOT intuitive and I would like better explanations. Some of it caused me to do my own research via Google. In general, I like TurboTax.
Date published: 2022-04-19
Rated 5 out of 5 by from Super easy and helpful! I have always loved using Turbo Tax, I recommend it highly to my friends and family!
Date published: 2022-04-19
Rated 4 out of 5 by from Turbo Tax is great It was a really interesting experience and even though I was confused by some of the questions, it was good to go on the website to look for the answers. It was there!
Date published: 2022-04-19
Rated 4 out of 5 by from Review of Turbo Tax Turbo tax walked me through the system almost seamlessly. Getting this review right was harder than filling the tax returns. :)
Date published: 2022-04-19
Rated 5 out of 5 by from Help with all I needed. They were great once you got connected. Understandable today is the deadline. Taxes are filed.
Date published: 2022-04-19
Rated 5 out of 5 by from Excellent Service from Turbo Tax Experts I have been using Turbo Tax for several years and will continue to use the service. Very skilled experts!
Date published: 2022-04-19
Rated 1 out of 5 by from No longer a good product Used TT for over 20 years, but I'm done now. Interview is too vague. It instructed me to upload brokerage statement again after I had already done so, and it wiped out previously entered adjustments to basis (hours of work). Support line not helpful, simply cited it as a "known issue" since March.
Date published: 2022-04-19
Rated 1 out of 5 by from TurboTax is the worst...except for all the others What a racket this app is?!? Nearly 2 years to convert and the app is still not updated for Apple Silicon Macs. Critical information on investments are just links to the IRS forms, lol.
Date published: 2022-04-19
All TurboTax® Offerings Reviews - Page 7344