TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 5 out of 5 by from Phenomenally fast and simple John was a great asset especially since this was the first time that I was filing taxes with my wife, didn't take long at all to get everything squared away and buttoned up.
Date published: 2021-04-25
Rated 5 out of 5 by from Easy going Straight forward, easy to follow. It does all the work.
Date published: 2021-04-25
Rated 3 out of 5 by from simple but not free as advertised expected to be free, but being charged either $63 or $113, payment unclear
Date published: 2021-04-25
Rated 5 out of 5 by from Totally awesome Absolutely awesome great communication and quick response.
Date published: 2021-04-25
Rated 5 out of 5 by from Turbo Tax is awesome Turbo Tax helps me understand the impossible when it comes to filing my taxes. Thank you ")
Date published: 2021-04-25
Rated 5 out of 5 by from Turbo Tax Is Very Helpful Found I was going to owe a ton of taxes. The Turbo Tax online CPAs gave me the information I needed and helped quell my hight heart rate. Thank you all!
Date published: 2021-04-25
Rated 5 out of 5 by from Very Helpful and thorough. TurboTax was super fast and easy to use, highly recommend!
Date published: 2021-04-25
Rated 5 out of 5 by from Advisor walked me through the issue I was having I was having a problem with not taking a withdrawel out of my IRA and the Adivisor worked with me.
Date published: 2021-04-25
Rated 1 out of 5 by from Worst Version Released The app continued to crash after trying to download files from fundrise. This was a common issue raised on the forum that was never addressed. Then I save information on here so I don't have to re-enter it. For my bank accounts, credit cards, etc. what's the point of saving it if I have to re-enter the whole thing for validation. This was the worst turbo tax that has ever been released
Date published: 2021-04-25
Rated 2 out of 5 by from Easy, but wish they were more upfront about costs Very frustrating that the AGI cutoff is so low compared to other software options, and there were multiple times that hidden fees popped up--so I had to change my mind about how to go about things. It didn't flag that my AGI was too high until the very end, so I nearly chose to go to another tool--but decided to stay on because it saved my information and because it's so easy to use.
Date published: 2021-04-25
All TurboTax® Offerings Reviews - Page 7337
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Phenomenally fast and simple John was a great asset especially since this was the first time that I was filing taxes with my wife, didn't take long at all to get everything squared away and buttoned up.
Date published: 2021-04-25
Rated 5 out of 5 by from Easy going Straight forward, easy to follow. It does all the work.
Date published: 2021-04-25
Rated 3 out of 5 by from simple but not free as advertised expected to be free, but being charged either $63 or $113, payment unclear
Date published: 2021-04-25
Rated 5 out of 5 by from Totally awesome Absolutely awesome great communication and quick response.
Date published: 2021-04-25
Rated 5 out of 5 by from Turbo Tax is awesome Turbo Tax helps me understand the impossible when it comes to filing my taxes. Thank you ")
Date published: 2021-04-25
Rated 5 out of 5 by from Turbo Tax Is Very Helpful Found I was going to owe a ton of taxes. The Turbo Tax online CPAs gave me the information I needed and helped quell my hight heart rate. Thank you all!
Date published: 2021-04-25
Rated 5 out of 5 by from Very Helpful and thorough. TurboTax was super fast and easy to use, highly recommend!
Date published: 2021-04-25
Rated 5 out of 5 by from Advisor walked me through the issue I was having I was having a problem with not taking a withdrawel out of my IRA and the Adivisor worked with me.
Date published: 2021-04-25
Rated 1 out of 5 by from Worst Version Released The app continued to crash after trying to download files from fundrise. This was a common issue raised on the forum that was never addressed. Then I save information on here so I don't have to re-enter it. For my bank accounts, credit cards, etc. what's the point of saving it if I have to re-enter the whole thing for validation. This was the worst turbo tax that has ever been released
Date published: 2021-04-25
Rated 2 out of 5 by from Easy, but wish they were more upfront about costs Very frustrating that the AGI cutoff is so low compared to other software options, and there were multiple times that hidden fees popped up--so I had to change my mind about how to go about things. It didn't flag that my AGI was too high until the very end, so I nearly chose to go to another tool--but decided to stay on because it saved my information and because it's so easy to use.
Date published: 2021-04-25
All TurboTax® Offerings Reviews - Page 7337