TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify
(4.8/5
| 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by
SoItGoes1221 from
What a relief!
An easy, calming visual setup with frequent checkins to make sure the user is comfortable and understanding the process--it's exactly what we all need for taxes!
Date published: 2022-04-23
Rated 3 out of 5 by
Jules56789765467897 from
----
I liked how simple and easy it was to read everything
Date published: 2022-04-23
Rated 5 out of 5 by
Doris V from
Lifesaver
I can't believe all this time I have been paying so much money to get my taxes done to only get charged hundreds of dollars. More money to my pockets.
Date published: 2022-04-23
Rated 5 out of 5 by
Luis14 from
Best way using TurboTax
Save me time and trip's and make everything understandable
Date published: 2022-04-23
Rated 5 out of 5 by
MacksDog 11 from
TurboTax is very easy to use
Alfredo was very informative and helpful. He always asked the questions that needed additional information. Thank you Alfredo your the best!
Date published: 2022-04-23
Rated 5 out of 5 by
SB51patriots12 from
GREAT
GREAT!!! The expert was very helpful. Very knowledable.
Date published: 2022-04-23
Rated 4 out of 5 by
3Hairsleft from
Still a lot of work
It still takes a lot of hours to complete. I had no idea that we are entitled to CPA support when we purchase the Deluxe package. It was so frustrating not being able to speak with someone along the way. I want to know up front if I should try to itemize or not. A lot of wasted time to find out I am better off using the Standard Deduction.
Date published: 2022-04-23
Rated 5 out of 5 by
NL730 from
Amazing Service
Great experience from start to finish. Great communication and things were done in a timely fashio.
Date published: 2022-04-23
Rated 5 out of 5 by
LouieL301As from
Awesome
Very easy to do and very streamline for ease of use
Date published: 2022-04-23
Rated 5 out of 5 by
Heavenzwalk from
Awesome and easy
Staff is so amazing and helpful. I was so scared to do my taxes as it’s my first year as a business owner but the process so so easy and when it got hard, the staff stepped in and helped until I was back at ease
All TurboTax® Offerings Reviews - Page 7325
Date published: 2022-04-23
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
SoItGoes1221 from
What a relief!
An easy, calming visual setup with frequent checkins to make sure the user is comfortable and understanding the process--it's exactly what we all need for taxes!
Date published: 2022-04-23
Rated 3 out of 5 by
Jules56789765467897 from
----
I liked how simple and easy it was to read everything
Date published: 2022-04-23
Rated 5 out of 5 by
Doris V from
Lifesaver
I can't believe all this time I have been paying so much money to get my taxes done to only get charged hundreds of dollars. More money to my pockets.
Date published: 2022-04-23
Rated 5 out of 5 by
Luis14 from
Best way using TurboTax
Save me time and trip's and make everything understandable
Date published: 2022-04-23
Rated 5 out of 5 by
MacksDog 11 from
TurboTax is very easy to use
Alfredo was very informative and helpful. He always asked the questions that needed additional information. Thank you Alfredo your the best!
Date published: 2022-04-23
Rated 5 out of 5 by
SB51patriots12 from
GREAT
GREAT!!! The expert was very helpful. Very knowledable.
Date published: 2022-04-23
Rated 4 out of 5 by
3Hairsleft from
Still a lot of work
It still takes a lot of hours to complete. I had no idea that we are entitled to CPA support when we purchase the Deluxe package. It was so frustrating not being able to speak with someone along the way. I want to know up front if I should try to itemize or not. A lot of wasted time to find out I am better off using the Standard Deduction.
Date published: 2022-04-23
Rated 5 out of 5 by
NL730 from
Amazing Service
Great experience from start to finish. Great communication and things were done in a timely fashio.
Date published: 2022-04-23
Rated 5 out of 5 by
LouieL301As from
Awesome
Very easy to do and very streamline for ease of use
Date published: 2022-04-23
Rated 5 out of 5 by
Heavenzwalk from
Awesome and easy
Staff is so amazing and helpful. I was so scared to do my taxes as it’s my first year as a business owner but the process so so easy and when it got hard, the staff stepped in and helped until I was back at ease
All TurboTax® Offerings Reviews - Page 7325
Date published: 2022-04-23