TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from What a relief! An easy, calming visual setup with frequent checkins to make sure the user is comfortable and understanding the process--it's exactly what we all need for taxes!
Date published: 2022-04-23
Rated 3 out of 5 by from ---- I liked how simple and easy it was to read everything
Date published: 2022-04-23
Rated 5 out of 5 by from Lifesaver I can't believe all this time I have been paying so much money to get my taxes done to only get charged hundreds of dollars. More money to my pockets.
Date published: 2022-04-23
Rated 5 out of 5 by from Best way using TurboTax Save me time and trip's and make everything understandable
Date published: 2022-04-23
Rated 5 out of 5 by from TurboTax is very easy to use Alfredo was very informative and helpful. He always asked the questions that needed additional information. Thank you Alfredo your the best!
Date published: 2022-04-23
Rated 5 out of 5 by from GREAT GREAT!!! The expert was very helpful. Very knowledable.
Date published: 2022-04-23
Rated 4 out of 5 by from Still a lot of work It still takes a lot of hours to complete. I had no idea that we are entitled to CPA support when we purchase the Deluxe package. It was so frustrating not being able to speak with someone along the way. I want to know up front if I should try to itemize or not. A lot of wasted time to find out I am better off using the Standard Deduction.
Date published: 2022-04-23
Rated 5 out of 5 by from Amazing Service Great experience from start to finish. Great communication and things were done in a timely fashio.
Date published: 2022-04-23
Rated 5 out of 5 by from Awesome Very easy to do and very streamline for ease of use
Date published: 2022-04-23
Rated 5 out of 5 by from Awesome and easy Staff is so amazing and helpful. I was so scared to do my taxes as it’s my first year as a business owner but the process so so easy and when it got hard, the staff stepped in and helped until I was back at ease
Date published: 2022-04-23
All TurboTax® Offerings Reviews - Page 7325
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from What a relief! An easy, calming visual setup with frequent checkins to make sure the user is comfortable and understanding the process--it's exactly what we all need for taxes!
Date published: 2022-04-23
Rated 3 out of 5 by from ---- I liked how simple and easy it was to read everything
Date published: 2022-04-23
Rated 5 out of 5 by from Lifesaver I can't believe all this time I have been paying so much money to get my taxes done to only get charged hundreds of dollars. More money to my pockets.
Date published: 2022-04-23
Rated 5 out of 5 by from Best way using TurboTax Save me time and trip's and make everything understandable
Date published: 2022-04-23
Rated 5 out of 5 by from TurboTax is very easy to use Alfredo was very informative and helpful. He always asked the questions that needed additional information. Thank you Alfredo your the best!
Date published: 2022-04-23
Rated 5 out of 5 by from GREAT GREAT!!! The expert was very helpful. Very knowledable.
Date published: 2022-04-23
Rated 4 out of 5 by from Still a lot of work It still takes a lot of hours to complete. I had no idea that we are entitled to CPA support when we purchase the Deluxe package. It was so frustrating not being able to speak with someone along the way. I want to know up front if I should try to itemize or not. A lot of wasted time to find out I am better off using the Standard Deduction.
Date published: 2022-04-23
Rated 5 out of 5 by from Amazing Service Great experience from start to finish. Great communication and things were done in a timely fashio.
Date published: 2022-04-23
Rated 5 out of 5 by from Awesome Very easy to do and very streamline for ease of use
Date published: 2022-04-23
Rated 5 out of 5 by from Awesome and easy Staff is so amazing and helpful. I was so scared to do my taxes as it’s my first year as a business owner but the process so so easy and when it got hard, the staff stepped in and helped until I was back at ease
Date published: 2022-04-23
All TurboTax® Offerings Reviews - Page 7325