TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from made filing super easy excellent no complaints. this service guides you along with ease, as well as seems to already know the questions you may have at each sections and has answers at the ready.... very impressive
Date published: 2021-03-15
Rated 4 out of 5 by from Very nice Very easy to use. Nice. Recommend to all my peers.
Date published: 2021-03-15
Rated 1 out of 5 by from Going downhill Typos, upsells, over complexity - these are annoyances. But this product is unreadable, the reliance on light gray text is just unspeakable. Despite UI standards and customer feedback, Intuit won't change to a high contrast font. If it's gray next year, I'm out after decades of loyalty.
Date published: 2021-03-15
Rated 5 out of 5 by from Turbo Tax and Online Helper, Janice are incredible As usual the website was easy to use! My husband passed away this last year, so I asked for online assistance. Janice was AMAZING! She helped go through my refund to ensure that I didn't make any mistakes.
Date published: 2021-03-15
Rated 2 out of 5 by from need to update download process you should be able to download all software at the same time, instead of waiting until you get to the end of the Federal return before it allows you to even download -- if you don't have admin privileges on your PC, it's a nightmare.
Date published: 2021-03-15
Rated 4 out of 5 by from Turbo Tax Rating I like how you are able to file 5 federal returns for one price. It also gives you the option to chose go step by step or chose your own screens.
Date published: 2021-03-15
Rated 5 out of 5 by from TurboTax - Fast & Easy! Turbo Tax made doing my taxes a breeze. I was done before I knew it. No pain and I feel confident that I got the biggest refund I could. Thanks TurboTax!
Date published: 2021-03-15
Rated 5 out of 5 by from Thanks Turbo Tax! I really appreciated my Turbo Tax Live helper, Darell. The Auto form completion for my 1099s was also very helpful!
Date published: 2021-03-15
Rated 2 out of 5 by from ok WEll it was not all that bad if I would have written down the right Agi
Date published: 2021-03-15
Rated 5 out of 5 by from AWSOME IT WAS SO EASY . it was easy as one, two, three.thank you turbo tax.
Date published: 2021-03-15
All TurboTax® Offerings Reviews - Page 7325
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from made filing super easy excellent no complaints. this service guides you along with ease, as well as seems to already know the questions you may have at each sections and has answers at the ready.... very impressive
Date published: 2021-03-15
Rated 4 out of 5 by from Very nice Very easy to use. Nice. Recommend to all my peers.
Date published: 2021-03-15
Rated 1 out of 5 by from Going downhill Typos, upsells, over complexity - these are annoyances. But this product is unreadable, the reliance on light gray text is just unspeakable. Despite UI standards and customer feedback, Intuit won't change to a high contrast font. If it's gray next year, I'm out after decades of loyalty.
Date published: 2021-03-15
Rated 5 out of 5 by from Turbo Tax and Online Helper, Janice are incredible As usual the website was easy to use! My husband passed away this last year, so I asked for online assistance. Janice was AMAZING! She helped go through my refund to ensure that I didn't make any mistakes.
Date published: 2021-03-15
Rated 2 out of 5 by from need to update download process you should be able to download all software at the same time, instead of waiting until you get to the end of the Federal return before it allows you to even download -- if you don't have admin privileges on your PC, it's a nightmare.
Date published: 2021-03-15
Rated 4 out of 5 by from Turbo Tax Rating I like how you are able to file 5 federal returns for one price. It also gives you the option to chose go step by step or chose your own screens.
Date published: 2021-03-15
Rated 5 out of 5 by from TurboTax - Fast & Easy! Turbo Tax made doing my taxes a breeze. I was done before I knew it. No pain and I feel confident that I got the biggest refund I could. Thanks TurboTax!
Date published: 2021-03-15
Rated 5 out of 5 by from Thanks Turbo Tax! I really appreciated my Turbo Tax Live helper, Darell. The Auto form completion for my 1099s was also very helpful!
Date published: 2021-03-15
Rated 2 out of 5 by from ok WEll it was not all that bad if I would have written down the right Agi
Date published: 2021-03-15
Rated 5 out of 5 by from AWSOME IT WAS SO EASY . it was easy as one, two, three.thank you turbo tax.
Date published: 2021-03-15
All TurboTax® Offerings Reviews - Page 7325