TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 1 out of 5 by from Last year we buy TurboTax...after 20 years! There is a glitch in e-filing causing the program to be circular. It was unclear to my Dad whether the file had gone electronically or not. After we looked at it together the day after taxes were due, I confirmed it was in fact a glitch. This is THE last year we will buy TurboTax. The extra fees for our "free filing" are ridiculous! This is false advertising.
Date published: 2022-04-19
Rated 4 out of 5 by from TurboTax is good I did nor use a live person . I WOULD HAVE LIKE TO HAVE ONE BUT EXTRE MONEY. No live person
Date published: 2022-04-19
Rated 5 out of 5 by from Turbo tax was amazing I had alot of help from Kristin suthers she was amazing and very sweet!
Date published: 2022-04-19
Rated 4 out of 5 by from Awesome Great I've been using for years !!! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! But has the tendency to charge a fee when e-filing I used the free filing app.re should of not been a fee.
Date published: 2022-04-19
Rated 4 out of 5 by from Very helpful I have used Turbo Tax for several years. I like the ability to import last year's information to this year's. We have many 1099s and it saves me time. However, some reason last year's information was not imported and I had to enter each one.
Date published: 2022-04-19
Rated 2 out of 5 by from Pushing you to the higher TurboTax level !!! It is so confusing to choose the most economical version of TurboTax. It seems that you want to push everyone to the $119 version. If you want to downgrade, you have to clear and start over. It is very confusing and very ANNOYING ! But, that is probably the way you intend to have it for your business model !!
Date published: 2022-04-19
Rated 4 out of 5 by from Turbo tax was very helpful Turbo tax made my 1st experience very nice and very helpful
Date published: 2022-04-19
Rated 3 out of 5 by from Wants money for every little thing. Have been using Turbo Tax for years but same complain. Why can't they bundle up pricing for at least one basic package - file + eFi;e+ State +eFile. So you don't need to scrounge around for to purchase things in the middle of night.
Date published: 2022-04-19
Rated 5 out of 5 by from great job yall were great and i will recommet yall to everyone
Date published: 2022-04-19
Rated 5 out of 5 by from So far... so AWESOME! Got me more back than anticipated! Thanks TT!!!!!!
Date published: 2022-04-19
All TurboTax® Offerings Reviews - Page 7321
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Last year we buy TurboTax...after 20 years! There is a glitch in e-filing causing the program to be circular. It was unclear to my Dad whether the file had gone electronically or not. After we looked at it together the day after taxes were due, I confirmed it was in fact a glitch. This is THE last year we will buy TurboTax. The extra fees for our "free filing" are ridiculous! This is false advertising.
Date published: 2022-04-19
Rated 4 out of 5 by from TurboTax is good I did nor use a live person . I WOULD HAVE LIKE TO HAVE ONE BUT EXTRE MONEY. No live person
Date published: 2022-04-19
Rated 5 out of 5 by from Turbo tax was amazing I had alot of help from Kristin suthers she was amazing and very sweet!
Date published: 2022-04-19
Rated 4 out of 5 by from Awesome Great I've been using for years !!! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! But has the tendency to charge a fee when e-filing I used the free filing app.re should of not been a fee.
Date published: 2022-04-19
Rated 4 out of 5 by from Very helpful I have used Turbo Tax for several years. I like the ability to import last year's information to this year's. We have many 1099s and it saves me time. However, some reason last year's information was not imported and I had to enter each one.
Date published: 2022-04-19
Rated 2 out of 5 by from Pushing you to the higher TurboTax level !!! It is so confusing to choose the most economical version of TurboTax. It seems that you want to push everyone to the $119 version. If you want to downgrade, you have to clear and start over. It is very confusing and very ANNOYING ! But, that is probably the way you intend to have it for your business model !!
Date published: 2022-04-19
Rated 4 out of 5 by from Turbo tax was very helpful Turbo tax made my 1st experience very nice and very helpful
Date published: 2022-04-19
Rated 3 out of 5 by from Wants money for every little thing. Have been using Turbo Tax for years but same complain. Why can't they bundle up pricing for at least one basic package - file + eFi;e+ State +eFile. So you don't need to scrounge around for to purchase things in the middle of night.
Date published: 2022-04-19
Rated 5 out of 5 by from great job yall were great and i will recommet yall to everyone
Date published: 2022-04-19
Rated 5 out of 5 by from So far... so AWESOME! Got me more back than anticipated! Thanks TT!!!!!!
Date published: 2022-04-19
All TurboTax® Offerings Reviews - Page 7321