TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify
(4.8/5
| 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by
maya8251 from
Turbo Tax made me feel safe
Mirtha made me feel better about filling. She was patient and answered all of my questions.
Date published: 2022-03-31
Rated 4 out of 5 by
Hews2021 from
Turbo Tax Review
The live experts were good but the COBRA health care premium information was a bit weak.
Date published: 2022-03-31
Rated 5 out of 5 by
Jaws W from
Absolutely will use this service again!!
Everyone that I dealt with, Illidan and Victor, were awesome!! They answered all my questions and concerns. I will definitely be using Intuit TurboTax again and again!! Thank you for your hard work and help!
Date published: 2022-03-31
Rated 3 out of 5 by
Where is your SUPPORT from
NEEDS WORK WHEN RESPONDING TO QUESTIONS!!!!!
The program worked fine until IRS rejected my E filing. I needed my AGI for my spouse for 2020 and was unable to retrieve this information. I tried to contact Turbo Tax without any success!!! I needed to file by mail but was already charged $26.66 for NJ State return which I now had to file by mail. What a BUMMER! I want a refund.
Date published: 2022-03-31
Rated 5 out of 5 by
Kira912 from
Turbotax makes taxes easy
Turbotax makes it easy to complete and file my taxes. I have been using Turbotax for 20 years and it has always fulfilled my needs.
Date published: 2022-03-31
Rated 4 out of 5 by
Tia Liah 53 from
Just needs a few mor tweeks
I was stumped a few times. Example: Question asking whether California taxable amount was less than or greater than the federal taxible amount of my pension. When paying, I kept getting a red message that the expiration date on my drivers license needed to be after the issue date. It already was.
Date published: 2022-03-31
Rated 5 out of 5 by
Autobuff56 from
Awesome
Turbo Tax Experts were great! They help me in completing my return
Date published: 2022-03-31
Rated 4 out of 5 by
Alturas from
Turbo tax Business - CD
First time using, it was very straight forward to use. Improvements could be done to the state accuracy review, explaining what items need to be corrected.
Date published: 2022-03-31
Rated 5 out of 5 by
Ana was very good from
Turbo tax was great
Everything was more than wonderful. Ana was extremely good at her job.
Date published: 2022-03-31
Rated 1 out of 5 by
memtoo from
cumbersome and too much of a black box.
this is the last time i plan to use turbo tax. i found it too much of a black box and no ability to verify whether my taxes are correctly done. will be looking at other programs that much less of a black box next year.
All TurboTax® Offerings Reviews - Page 7319
Date published: 2022-03-31
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
maya8251 from
Turbo Tax made me feel safe
Mirtha made me feel better about filling. She was patient and answered all of my questions.
Date published: 2022-03-31
Rated 4 out of 5 by
Hews2021 from
Turbo Tax Review
The live experts were good but the COBRA health care premium information was a bit weak.
Date published: 2022-03-31
Rated 5 out of 5 by
Jaws W from
Absolutely will use this service again!!
Everyone that I dealt with, Illidan and Victor, were awesome!! They answered all my questions and concerns. I will definitely be using Intuit TurboTax again and again!! Thank you for your hard work and help!
Date published: 2022-03-31
Rated 3 out of 5 by
Where is your SUPPORT from
NEEDS WORK WHEN RESPONDING TO QUESTIONS!!!!!
The program worked fine until IRS rejected my E filing. I needed my AGI for my spouse for 2020 and was unable to retrieve this information. I tried to contact Turbo Tax without any success!!! I needed to file by mail but was already charged $26.66 for NJ State return which I now had to file by mail. What a BUMMER! I want a refund.
Date published: 2022-03-31
Rated 5 out of 5 by
Kira912 from
Turbotax makes taxes easy
Turbotax makes it easy to complete and file my taxes. I have been using Turbotax for 20 years and it has always fulfilled my needs.
Date published: 2022-03-31
Rated 4 out of 5 by
Tia Liah 53 from
Just needs a few mor tweeks
I was stumped a few times. Example: Question asking whether California taxable amount was less than or greater than the federal taxible amount of my pension. When paying, I kept getting a red message that the expiration date on my drivers license needed to be after the issue date. It already was.
Date published: 2022-03-31
Rated 5 out of 5 by
Autobuff56 from
Awesome
Turbo Tax Experts were great! They help me in completing my return
Date published: 2022-03-31
Rated 4 out of 5 by
Alturas from
Turbo tax Business - CD
First time using, it was very straight forward to use. Improvements could be done to the state accuracy review, explaining what items need to be corrected.
Date published: 2022-03-31
Rated 5 out of 5 by
Ana was very good from
Turbo tax was great
Everything was more than wonderful. Ana was extremely good at her job.
Date published: 2022-03-31
Rated 1 out of 5 by
memtoo from
cumbersome and too much of a black box.
this is the last time i plan to use turbo tax. i found it too much of a black box and no ability to verify whether my taxes are correctly done. will be looking at other programs that much less of a black box next year.
All TurboTax® Offerings Reviews - Page 7319
Date published: 2022-03-31