TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify
(4.8/5
| 68973 reviews)
Star ratings are from 2022
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Rated 3 out of 5 by
JKRowling from
EASY N QUICK
I've always filed on credit karma, and when they teamed up with Turbo Tax, I was skeptical. This year's filing required two forms of income, and Turbo Tax said, 'no problem.' The only nuisance was how many times they offered you to upgrade your tax filing experience to a pro. There were too many upselling options- it was annoying after the second offer.
Date published: 2022-04-01
Rated 5 out of 5 by
korik12 from
Great Job helping me
Great work helping me. I really appreciate it. I would recommend this company to everyone.
Date published: 2022-04-01
Rated 5 out of 5 by
Dan 1953 from
Turbotax is awesome
Very easy to do taxes. Expert help is immediately available upon request. Great Service
Date published: 2022-04-01
Rated 1 out of 5 by
Iris122020 from
TurboTax is terrible
TurboTax continues to advertise that their services are free, but fail to mention that it isn't free, and they had hidden charges when you get to the end of filing your taxes. They charge you for filing state taxes, choosing the option to pay with your tax return, and filing your federal return.
Date published: 2022-04-01
Rated 5 out of 5 by
RB232323 from
As easy as taking a survey!
TurboTax makes filing your taxes soooo easy! Even for someone who is in multiple states with multiple W2 / W2cs, my filing process was seamless and stressless! Thank you turbotax!
Date published: 2022-04-01
Rated 5 out of 5 by
Alliedac from
Justina was amazing!!!!
Justina made my experience with TurboTax. It was the best filing yet and all because of her patience, support, and great customer support! Thank you Justina!!!
Date published: 2022-04-01
Rated 4 out of 5 by
williedan73 from
best I have found
Great product. The only improvements I see it could use is better instructions on review items and indicators. Also my state was rejected because of an update. I refiled as instructed but I don't know what update or if I did that. Couldn't tell.
Date published: 2022-04-01
Rated 5 out of 5 by
D Howard from
Truly Peace of Mind
I've been a user of Turbo Tax for 2 plus decades. I am continually impressed with the ease of the web based portal and the quick call back responses as needed. Thank you Turbo Tax Live
Date published: 2022-04-01
Rated 5 out of 5 by
AK Jr from
It was easy to use and efficient!
Great experience with this service! Glad I chose Turbo Tax!
Date published: 2022-04-01
Rated 5 out of 5 by
Luke1224 from
Great
Turbo tax was very easy to install and run. I feel confident
All TurboTax® Offerings Reviews - Page 7284
Date published: 2022-04-01
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
JKRowling from
EASY N QUICK
I've always filed on credit karma, and when they teamed up with Turbo Tax, I was skeptical. This year's filing required two forms of income, and Turbo Tax said, 'no problem.' The only nuisance was how many times they offered you to upgrade your tax filing experience to a pro. There were too many upselling options- it was annoying after the second offer.
Date published: 2022-04-01
Rated 5 out of 5 by
korik12 from
Great Job helping me
Great work helping me. I really appreciate it. I would recommend this company to everyone.
Date published: 2022-04-01
Rated 5 out of 5 by
Dan 1953 from
Turbotax is awesome
Very easy to do taxes. Expert help is immediately available upon request. Great Service
Date published: 2022-04-01
Rated 1 out of 5 by
Iris122020 from
TurboTax is terrible
TurboTax continues to advertise that their services are free, but fail to mention that it isn't free, and they had hidden charges when you get to the end of filing your taxes. They charge you for filing state taxes, choosing the option to pay with your tax return, and filing your federal return.
Date published: 2022-04-01
Rated 5 out of 5 by
RB232323 from
As easy as taking a survey!
TurboTax makes filing your taxes soooo easy! Even for someone who is in multiple states with multiple W2 / W2cs, my filing process was seamless and stressless! Thank you turbotax!
Date published: 2022-04-01
Rated 5 out of 5 by
Alliedac from
Justina was amazing!!!!
Justina made my experience with TurboTax. It was the best filing yet and all because of her patience, support, and great customer support! Thank you Justina!!!
Date published: 2022-04-01
Rated 4 out of 5 by
williedan73 from
best I have found
Great product. The only improvements I see it could use is better instructions on review items and indicators. Also my state was rejected because of an update. I refiled as instructed but I don't know what update or if I did that. Couldn't tell.
Date published: 2022-04-01
Rated 5 out of 5 by
D Howard from
Truly Peace of Mind
I've been a user of Turbo Tax for 2 plus decades. I am continually impressed with the ease of the web based portal and the quick call back responses as needed. Thank you Turbo Tax Live
Date published: 2022-04-01
Rated 5 out of 5 by
AK Jr from
It was easy to use and efficient!
Great experience with this service! Glad I chose Turbo Tax!
Date published: 2022-04-01
Rated 5 out of 5 by
Luke1224 from
Great
Turbo tax was very easy to install and run. I feel confident
All TurboTax® Offerings Reviews - Page 7284
Date published: 2022-04-01