TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72146 reviews)
Star ratings are from 2021
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Rated 2 out of 5 by from Things are not that good I ha ve been using TT for many years and this year I had more trouble than ever. things to fix 1) Make sure that CD's at Staples work. I had to buy a second. You did reimburse me but it should not have happened 2) I got an "Identity Protection Personal Identification number. I was looking for a place to insert it and I submitted the return which was promptly rejected. It would be good to highlight the need as the return is being submitted
Date published: 2021-04-16
Rated 4 out of 5 by from a little confusion on dhanging email a little confusing when trying to change email address
Date published: 2021-04-16
Rated 5 out of 5 by from Does all the work No headaches with all the figures.if correct got money back from state.Had to pay in 2019
Date published: 2021-04-16
Rated 1 out of 5 by from TURBO TAX IS NOT WORTH THE MONEY BAD EXPERIANCE. CANNOT FILE ELECTRONICALLY. IRS keeps rejecting
Date published: 2021-04-16
Rated 5 out of 5 by from 20 Years wit TurboTax and counting Always meets my needs as an employee and as self-employed, and is very secure now.
Date published: 2021-04-16
Rated 4 out of 5 by from Very easy to use, except when e-filing For whatever reason, the last two years, my e-files have been rejected and have had to mail them in. Says my AGI doesn't match when it does. Just a little annoying that this can't be resolved.
Date published: 2021-04-16
Rated 5 out of 5 by from First time using Turbo Tax! Will be back for 2021 Spoke with an assistant who was wonderful and quickly solved my issues!
Date published: 2021-04-16
Rated 5 out of 5 by from Turbo tax is quick Aye 5 stars should be 10 they're quick and easy to file.
Date published: 2021-04-16
Rated 5 out of 5 by from Fantastic Very easy to understand the process with the help of my tax Expert.
Date published: 2021-04-16
Rated 3 out of 5 by from Downloads across multiple computers Been using Turbo Tax for over 20 years. This year turbo tax won't load across multiple computers although you are supposed to max at 5.
Date published: 2021-04-16
All TurboTax® Offerings Reviews - Page 7284
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Things are not that good I ha ve been using TT for many years and this year I had more trouble than ever. things to fix 1) Make sure that CD's at Staples work. I had to buy a second. You did reimburse me but it should not have happened 2) I got an "Identity Protection Personal Identification number. I was looking for a place to insert it and I submitted the return which was promptly rejected. It would be good to highlight the need as the return is being submitted
Date published: 2021-04-16
Rated 4 out of 5 by from a little confusion on dhanging email a little confusing when trying to change email address
Date published: 2021-04-16
Rated 5 out of 5 by from Does all the work No headaches with all the figures.if correct got money back from state.Had to pay in 2019
Date published: 2021-04-16
Rated 1 out of 5 by from TURBO TAX IS NOT WORTH THE MONEY BAD EXPERIANCE. CANNOT FILE ELECTRONICALLY. IRS keeps rejecting
Date published: 2021-04-16
Rated 5 out of 5 by from 20 Years wit TurboTax and counting Always meets my needs as an employee and as self-employed, and is very secure now.
Date published: 2021-04-16
Rated 4 out of 5 by from Very easy to use, except when e-filing For whatever reason, the last two years, my e-files have been rejected and have had to mail them in. Says my AGI doesn't match when it does. Just a little annoying that this can't be resolved.
Date published: 2021-04-16
Rated 5 out of 5 by from First time using Turbo Tax! Will be back for 2021 Spoke with an assistant who was wonderful and quickly solved my issues!
Date published: 2021-04-16
Rated 5 out of 5 by from Turbo tax is quick Aye 5 stars should be 10 they're quick and easy to file.
Date published: 2021-04-16
Rated 5 out of 5 by from Fantastic Very easy to understand the process with the help of my tax Expert.
Date published: 2021-04-16
Rated 3 out of 5 by from Downloads across multiple computers Been using Turbo Tax for over 20 years. This year turbo tax won't load across multiple computers although you are supposed to max at 5.
Date published: 2021-04-16
All TurboTax® Offerings Reviews - Page 7284