TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from EASY N QUICK I've always filed on credit karma, and when they teamed up with Turbo Tax, I was skeptical. This year's filing required two forms of income, and Turbo Tax said, 'no problem.' The only nuisance was how many times they offered you to upgrade your tax filing experience to a pro. There were too many upselling options- it was annoying after the second offer.
Date published: 2022-04-01
Rated 5 out of 5 by from Great Job helping me Great work helping me. I really appreciate it. I would recommend this company to everyone.
Date published: 2022-04-01
Rated 5 out of 5 by from Turbotax is awesome Very easy to do taxes. Expert help is immediately available upon request. Great Service
Date published: 2022-04-01
Rated 1 out of 5 by from TurboTax is terrible TurboTax continues to advertise that their services are free, but fail to mention that it isn't free, and they had hidden charges when you get to the end of filing your taxes. They charge you for filing state taxes, choosing the option to pay with your tax return, and filing your federal return.
Date published: 2022-04-01
Rated 5 out of 5 by from As easy as taking a survey! TurboTax makes filing your taxes soooo easy! Even for someone who is in multiple states with multiple W2 / W2cs, my filing process was seamless and stressless! Thank you turbotax!
Date published: 2022-04-01
Rated 5 out of 5 by from Justina was amazing!!!! Justina made my experience with TurboTax. It was the best filing yet and all because of her patience, support, and great customer support! Thank you Justina!!!
Date published: 2022-04-01
Rated 4 out of 5 by from best I have found Great product. The only improvements I see it could use is better instructions on review items and indicators. Also my state was rejected because of an update. I refiled as instructed but I don't know what update or if I did that. Couldn't tell.
Date published: 2022-04-01
Rated 5 out of 5 by from Truly Peace of Mind I've been a user of Turbo Tax for 2 plus decades. I am continually impressed with the ease of the web based portal and the quick call back responses as needed. Thank you Turbo Tax Live
Date published: 2022-04-01
Rated 5 out of 5 by from It was easy to use and efficient! Great experience with this service! Glad I chose Turbo Tax!
Date published: 2022-04-01
Rated 5 out of 5 by from Great Turbo tax was very easy to install and run. I feel confident
Date published: 2022-04-01
All TurboTax® Offerings Reviews - Page 7284
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from EASY N QUICK I've always filed on credit karma, and when they teamed up with Turbo Tax, I was skeptical. This year's filing required two forms of income, and Turbo Tax said, 'no problem.' The only nuisance was how many times they offered you to upgrade your tax filing experience to a pro. There were too many upselling options- it was annoying after the second offer.
Date published: 2022-04-01
Rated 5 out of 5 by from Great Job helping me Great work helping me. I really appreciate it. I would recommend this company to everyone.
Date published: 2022-04-01
Rated 5 out of 5 by from Turbotax is awesome Very easy to do taxes. Expert help is immediately available upon request. Great Service
Date published: 2022-04-01
Rated 1 out of 5 by from TurboTax is terrible TurboTax continues to advertise that their services are free, but fail to mention that it isn't free, and they had hidden charges when you get to the end of filing your taxes. They charge you for filing state taxes, choosing the option to pay with your tax return, and filing your federal return.
Date published: 2022-04-01
Rated 5 out of 5 by from As easy as taking a survey! TurboTax makes filing your taxes soooo easy! Even for someone who is in multiple states with multiple W2 / W2cs, my filing process was seamless and stressless! Thank you turbotax!
Date published: 2022-04-01
Rated 5 out of 5 by from Justina was amazing!!!! Justina made my experience with TurboTax. It was the best filing yet and all because of her patience, support, and great customer support! Thank you Justina!!!
Date published: 2022-04-01
Rated 4 out of 5 by from best I have found Great product. The only improvements I see it could use is better instructions on review items and indicators. Also my state was rejected because of an update. I refiled as instructed but I don't know what update or if I did that. Couldn't tell.
Date published: 2022-04-01
Rated 5 out of 5 by from Truly Peace of Mind I've been a user of Turbo Tax for 2 plus decades. I am continually impressed with the ease of the web based portal and the quick call back responses as needed. Thank you Turbo Tax Live
Date published: 2022-04-01
Rated 5 out of 5 by from It was easy to use and efficient! Great experience with this service! Glad I chose Turbo Tax!
Date published: 2022-04-01
Rated 5 out of 5 by from Great Turbo tax was very easy to install and run. I feel confident
Date published: 2022-04-01
All TurboTax® Offerings Reviews - Page 7284