TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify
(4.8/5
| 68973 reviews)
Star ratings are from 2022
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Rated 3 out of 5 by
LNB321 from
Recommended Change
TurboTax will not allow you to e-file if there is a discrepancy in dependent status between you and someone else's tax return. Even if you are correct and the other individual is not. I wish there was an override function so we can move forward and e-file.
Date published: 2022-04-19
Rated 5 out of 5 by
Kabaybay from
I LOVE TURBO TAX
Super easy to navigate Happy with the results Would use again 10/10 recommend
Date published: 2022-04-19
Rated 5 out of 5 by
kay567 from
GREAT !!
CLEAR, EASY AND EFFICIENT ! love it so much it was done in no time
Date published: 2022-04-19
Rated 4 out of 5 by
anaaa001 from
TurboTax is easy to use!!
I love using Turbotax! It's easy to use & My Go-to every year!
Date published: 2022-04-19
Rated 5 out of 5 by
Bobby yup from
Good job
I am just writing this to get my flinging done but it was a stressful process and TurboTax was fine
Date published: 2022-04-19
Rated 1 out of 5 by
psc_don2022 from
overcharging
bought a store copy Deluxe version. Had an account. No provision to use the license code from the store copy on online account. Customer service not available for providing service code to redeem 49.99 . Charged me 59.00 for the software and 45 for state.
Date published: 2022-04-19
Rated 1 out of 5 by
ShayBae69 from
Forces you to upgrade!
Enjoyed using TurboTax since my taxes we never difficult and cheaper to file. Now I am paying $200 to process - THIS IS MY LAST TIME USING TURBOTAX! Going forward, I will be utilizing a tax advisor for the prices TurboTax charges.
Date published: 2022-04-19
Rated 5 out of 5 by
Quin01 from
TurboTax is awesome
It helped me maximize my return and relieved my concerns
Date published: 2022-04-19
Rated 4 out of 5 by
JMKHCK from
Turbo Tax has easy to follow directions
I had a great experience with Turbo Tax. I love how Turbo Tax gives you step by step instructions.
Date published: 2022-04-19
Rated 4 out of 5 by
WesTommyTom from
Very Thorough Service
I think turbo tax explains terminology and calculations really well and does a thorough job in investigating how to get the best return for individuals.
All TurboTax® Offerings Reviews - Page 7261
Date published: 2022-04-19
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
LNB321 from
Recommended Change
TurboTax will not allow you to e-file if there is a discrepancy in dependent status between you and someone else's tax return. Even if you are correct and the other individual is not. I wish there was an override function so we can move forward and e-file.
Date published: 2022-04-19
Rated 5 out of 5 by
Kabaybay from
I LOVE TURBO TAX
Super easy to navigate Happy with the results Would use again 10/10 recommend
Date published: 2022-04-19
Rated 5 out of 5 by
kay567 from
GREAT !!
CLEAR, EASY AND EFFICIENT ! love it so much it was done in no time
Date published: 2022-04-19
Rated 4 out of 5 by
anaaa001 from
TurboTax is easy to use!!
I love using Turbotax! It's easy to use & My Go-to every year!
Date published: 2022-04-19
Rated 5 out of 5 by
Bobby yup from
Good job
I am just writing this to get my flinging done but it was a stressful process and TurboTax was fine
Date published: 2022-04-19
Rated 1 out of 5 by
psc_don2022 from
overcharging
bought a store copy Deluxe version. Had an account. No provision to use the license code from the store copy on online account. Customer service not available for providing service code to redeem 49.99 . Charged me 59.00 for the software and 45 for state.
Date published: 2022-04-19
Rated 1 out of 5 by
ShayBae69 from
Forces you to upgrade!
Enjoyed using TurboTax since my taxes we never difficult and cheaper to file. Now I am paying $200 to process - THIS IS MY LAST TIME USING TURBOTAX! Going forward, I will be utilizing a tax advisor for the prices TurboTax charges.
Date published: 2022-04-19
Rated 5 out of 5 by
Quin01 from
TurboTax is awesome
It helped me maximize my return and relieved my concerns
Date published: 2022-04-19
Rated 4 out of 5 by
JMKHCK from
Turbo Tax has easy to follow directions
I had a great experience with Turbo Tax. I love how Turbo Tax gives you step by step instructions.
Date published: 2022-04-19
Rated 4 out of 5 by
WesTommyTom from
Very Thorough Service
I think turbo tax explains terminology and calculations really well and does a thorough job in investigating how to get the best return for individuals.
All TurboTax® Offerings Reviews - Page 7261
Date published: 2022-04-19