TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72146 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Turbotax makes taxes not too painful TurboTax was pretty easy and much cheaper than an accountant.
Date published: 2021-04-16
Rated 5 out of 5 by from This is a great tool to do my own taxes I was able to upload from investment firm which is the most time saving step in the whole process. I was not able to upload my mortgage info from my bank for some reason.
Date published: 2021-04-16
Rated 5 out of 5 by from Tubotax is Awesome! easy to use, fast and fun you should try for your self......
Date published: 2021-04-16
Rated 5 out of 5 by from TURBO TAX YOU DID GREAT It guided me right through it. It was so easy.and took all the guesswork out
Date published: 2021-04-16
Rated 5 out of 5 by from Turbo Tax Really is Awesome I've used TurboTax for years to complete my personal and business (when I had one) taxes. They haven't failed me yet. The software is quick and easy to use with explanations throughout to help me make decisions and solve problems.
Date published: 2021-04-16
Rated 5 out of 5 by from Oh How Sweet it is!! This year Turbo Tax was so very easy to complete. Unlike previous years it was so easy to use that I did not realize I was finish!
Date published: 2021-04-16
Rated 5 out of 5 by from DANNIE The app was very helpful. i DIDNT HAVE ANY TROUBLE AT ALL IN COMPLETING MY TAXES FOR IT TO BE THE FIRST TIME ME FILIING THEM TURBOTAX MADE IT VERY SIMPLE
Date published: 2021-04-16
Rated 5 out of 5 by from I like using Turbo Tax I have been using Turbo Tax for many years and had only a few problems. will continue to use it .
Date published: 2021-04-16
Rated 1 out of 5 by from the very last year i will use turbo tax This is the last year i will use turbo tax........last year they neglected to include my banking info on my returns, and my stimulus payments had to be sent by paper check. i let that slide and decided to try them again. On apr 15, 2021 i PAID for the processing of my taxes, and on april 16, 2021, i got a text telling me i still need to have my paperwork sent to irs.....they took my payment, and never said a word that they weren't filing my tax forms immediately..never again for me...
Date published: 2021-04-16
Rated 1 out of 5 by from Caused me grief with 1099-NEC and Schedule C The worst experience I ever had. Known bug but yet not fixed; workaround was not easy; had to make 4 phone calls. The third person got it right. Figured out on my own. Had to use the community webpage; never had to before. Extremely disappointed in Turbo Tax
Date published: 2021-04-16
All TurboTax® Offerings Reviews - Page 7240
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbotax makes taxes not too painful TurboTax was pretty easy and much cheaper than an accountant.
Date published: 2021-04-16
Rated 5 out of 5 by from This is a great tool to do my own taxes I was able to upload from investment firm which is the most time saving step in the whole process. I was not able to upload my mortgage info from my bank for some reason.
Date published: 2021-04-16
Rated 5 out of 5 by from Tubotax is Awesome! easy to use, fast and fun you should try for your self......
Date published: 2021-04-16
Rated 5 out of 5 by from TURBO TAX YOU DID GREAT It guided me right through it. It was so easy.and took all the guesswork out
Date published: 2021-04-16
Rated 5 out of 5 by from Turbo Tax Really is Awesome I've used TurboTax for years to complete my personal and business (when I had one) taxes. They haven't failed me yet. The software is quick and easy to use with explanations throughout to help me make decisions and solve problems.
Date published: 2021-04-16
Rated 5 out of 5 by from Oh How Sweet it is!! This year Turbo Tax was so very easy to complete. Unlike previous years it was so easy to use that I did not realize I was finish!
Date published: 2021-04-16
Rated 5 out of 5 by from DANNIE The app was very helpful. i DIDNT HAVE ANY TROUBLE AT ALL IN COMPLETING MY TAXES FOR IT TO BE THE FIRST TIME ME FILIING THEM TURBOTAX MADE IT VERY SIMPLE
Date published: 2021-04-16
Rated 5 out of 5 by from I like using Turbo Tax I have been using Turbo Tax for many years and had only a few problems. will continue to use it .
Date published: 2021-04-16
Rated 1 out of 5 by from the very last year i will use turbo tax This is the last year i will use turbo tax........last year they neglected to include my banking info on my returns, and my stimulus payments had to be sent by paper check. i let that slide and decided to try them again. On apr 15, 2021 i PAID for the processing of my taxes, and on april 16, 2021, i got a text telling me i still need to have my paperwork sent to irs.....they took my payment, and never said a word that they weren't filing my tax forms immediately..never again for me...
Date published: 2021-04-16
Rated 1 out of 5 by from Caused me grief with 1099-NEC and Schedule C The worst experience I ever had. Known bug but yet not fixed; workaround was not easy; had to make 4 phone calls. The third person got it right. Figured out on my own. Had to use the community webpage; never had to before. Extremely disappointed in Turbo Tax
Date published: 2021-04-16
All TurboTax® Offerings Reviews - Page 7240