TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Keeping getting charged for unwanted services Turbotax is easy to use. That's why we have been using it for six years. I appreciate that but I don't like getting random charges at the end for services that I didn't want.
Date published: 2021-04-05
Rated 5 out of 5 by from I will only use TurboTax from now on! So easy and helpful. So many things I didn’t understand at first and each question was answered clearly with little side explanations. I felt like I got the maximum tax breaks I could and it was all free for me. Second year using TurboTax and both times I found it easier than any other online tax filing I’ve used in the past.
Date published: 2021-04-05
Rated 5 out of 5 by from Life Saver! I would be lost without TurboTax! Highly recommended! Very easy to use!
Date published: 2021-04-05
Rated 5 out of 5 by from Fantastic service! It was my first time filing taxes and was initially very overwhelmed, but Turbo Tax breaks it down and makes it very understandable and easy to do. Would highly recommend!
Date published: 2021-04-05
Rated 5 out of 5 by from Taxes are a Headache: With TurboTax, Less so Theres always something, even in the most simple of tax returns. I traded stocks for the first time this year and, it made my formerly simple taxes a lot less simple. TurboTax just imported the info straight from the broker. Made it easy.
Date published: 2021-04-05
Rated 5 out of 5 by from EFILE EXCELLENT EXPERIENCE AS A FIRST TIME FILER. DID NOT HAVE ANY EXTRA QUESTIONS. VERY THOROUGH AND CAUTIOUS.
Date published: 2021-04-05
Rated 5 out of 5 by from TurboTax is Awesome and has been for past 15 years I have been filing my taxes with TurboTax for the past 15 years and have enjoyed online transactions the entire time. Easy to use and I feel comfortable processing taxes on my own without ever leaving the house.
Date published: 2021-04-05
Rated 5 out of 5 by from Turbo Tax is Great The program is easy and quick to use. Being able to import a large amount of the data cut my time down considerably.
Date published: 2021-04-05
Rated 3 out of 5 by from Rejection I'm trying to file my 2020 taxes and it keeps getting rejected requesting my AGI 2019 and my 5 digit code. I located my 2018 5 digit code and I had the correct AGI 2019. Now I'll wait to see if it goes through now
Date published: 2021-04-05
Rated 3 out of 5 by from Some Issues HSA account information was confusing. Not clear as to why it is taking money from when haven't taken money out.
Date published: 2021-04-05
All TurboTax® Offerings Reviews - Page 7234
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Keeping getting charged for unwanted services Turbotax is easy to use. That's why we have been using it for six years. I appreciate that but I don't like getting random charges at the end for services that I didn't want.
Date published: 2021-04-05
Rated 5 out of 5 by from I will only use TurboTax from now on! So easy and helpful. So many things I didn’t understand at first and each question was answered clearly with little side explanations. I felt like I got the maximum tax breaks I could and it was all free for me. Second year using TurboTax and both times I found it easier than any other online tax filing I’ve used in the past.
Date published: 2021-04-05
Rated 5 out of 5 by from Life Saver! I would be lost without TurboTax! Highly recommended! Very easy to use!
Date published: 2021-04-05
Rated 5 out of 5 by from Fantastic service! It was my first time filing taxes and was initially very overwhelmed, but Turbo Tax breaks it down and makes it very understandable and easy to do. Would highly recommend!
Date published: 2021-04-05
Rated 5 out of 5 by from Taxes are a Headache: With TurboTax, Less so Theres always something, even in the most simple of tax returns. I traded stocks for the first time this year and, it made my formerly simple taxes a lot less simple. TurboTax just imported the info straight from the broker. Made it easy.
Date published: 2021-04-05
Rated 5 out of 5 by from EFILE EXCELLENT EXPERIENCE AS A FIRST TIME FILER. DID NOT HAVE ANY EXTRA QUESTIONS. VERY THOROUGH AND CAUTIOUS.
Date published: 2021-04-05
Rated 5 out of 5 by from TurboTax is Awesome and has been for past 15 years I have been filing my taxes with TurboTax for the past 15 years and have enjoyed online transactions the entire time. Easy to use and I feel comfortable processing taxes on my own without ever leaving the house.
Date published: 2021-04-05
Rated 5 out of 5 by from Turbo Tax is Great The program is easy and quick to use. Being able to import a large amount of the data cut my time down considerably.
Date published: 2021-04-05
Rated 3 out of 5 by from Rejection I'm trying to file my 2020 taxes and it keeps getting rejected requesting my AGI 2019 and my 5 digit code. I located my 2018 5 digit code and I had the correct AGI 2019. Now I'll wait to see if it goes through now
Date published: 2021-04-05
Rated 3 out of 5 by from Some Issues HSA account information was confusing. Not clear as to why it is taking money from when haven't taken money out.
Date published: 2021-04-05
All TurboTax® Offerings Reviews - Page 7234