TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Great way to donut Great and easy love it first time doing it will donut again
Date published: 2022-05-03
Rated 5 out of 5 by from Turbo tax is so easy to use Their expert help was spot on!! I have never tried to use "live help" until today, awesome...
Date published: 2022-05-03
Rated 5 out of 5 by from TURBO TAX IS AWESOME This program is great. I don't have to do anything, but put in my information,
Date published: 2022-05-03
Rated 5 out of 5 by from Tax Prep 2021 Everything was prepared very professionally and promptly.
Date published: 2022-05-03
Rated 5 out of 5 by from Excellent Very easy, effective and timely process. My work with Ernesto was accomplish without any problems. The process was flawless.
Date published: 2022-05-03
Rated 5 out of 5 by from Great experience It was great, i will most likely use TurboTax again next year.
Date published: 2022-05-03
Rated 5 out of 5 by from Great experience!! ive used TT for years. This year i had issues, got with a expert and he had me fixed in less than 10 min.. Super friendly, super helpful!
Date published: 2022-05-03
Rated 2 out of 5 by from Frustrating I paid for full service and I didn't get that from my "tax expert" it basically felt like I did my own taxes she never called me as I requested several times and I would get a prerecorded text message saying the same thing.
Date published: 2022-05-03
Rated 1 out of 5 by from I have too much problems efiling my 2021 Tax Mine had not been processed yet. I just went ahead and paid the amount that I had to pay for my Federal and State Taxes b/c I don't want to pay late fee.
Date published: 2022-05-03
Rated 5 out of 5 by from Return User I've used Turbo Tax for 15 years and will continue to use Turbo Tax in the future. Their step by step direction makes filing simple and easy. Most of my friends and family pay a Tax Accountant to do their tax returns and end up paying huge amounts of money for their services. Turbo Tax does everything a CPA can do for a fraction of the price. I am a loyal user and will continue being a loyal user.
Date published: 2022-05-03
All TurboTax® Offerings Reviews - Page 7228
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great way to donut Great and easy love it first time doing it will donut again
Date published: 2022-05-03
Rated 5 out of 5 by from Turbo tax is so easy to use Their expert help was spot on!! I have never tried to use "live help" until today, awesome...
Date published: 2022-05-03
Rated 5 out of 5 by from TURBO TAX IS AWESOME This program is great. I don't have to do anything, but put in my information,
Date published: 2022-05-03
Rated 5 out of 5 by from Tax Prep 2021 Everything was prepared very professionally and promptly.
Date published: 2022-05-03
Rated 5 out of 5 by from Excellent Very easy, effective and timely process. My work with Ernesto was accomplish without any problems. The process was flawless.
Date published: 2022-05-03
Rated 5 out of 5 by from Great experience It was great, i will most likely use TurboTax again next year.
Date published: 2022-05-03
Rated 5 out of 5 by from Great experience!! ive used TT for years. This year i had issues, got with a expert and he had me fixed in less than 10 min.. Super friendly, super helpful!
Date published: 2022-05-03
Rated 2 out of 5 by from Frustrating I paid for full service and I didn't get that from my "tax expert" it basically felt like I did my own taxes she never called me as I requested several times and I would get a prerecorded text message saying the same thing.
Date published: 2022-05-03
Rated 1 out of 5 by from I have too much problems efiling my 2021 Tax Mine had not been processed yet. I just went ahead and paid the amount that I had to pay for my Federal and State Taxes b/c I don't want to pay late fee.
Date published: 2022-05-03
Rated 5 out of 5 by from Return User I've used Turbo Tax for 15 years and will continue to use Turbo Tax in the future. Their step by step direction makes filing simple and easy. Most of my friends and family pay a Tax Accountant to do their tax returns and end up paying huge amounts of money for their services. Turbo Tax does everything a CPA can do for a fraction of the price. I am a loyal user and will continue being a loyal user.
Date published: 2022-05-03
All TurboTax® Offerings Reviews - Page 7228