TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Great system Easy fast way to file taxes. Made my life easier!!
Date published: 2022-04-01
Rated 5 out of 5 by from Easiest year yet! I had to have someone else file my taxes for me this year due to some complications and turbo tax just made that so easy! Christine S. was just so wonderful to work with! Quick to file my taxes and answer any questions I had!
Date published: 2022-04-01
Rated 2 out of 5 by from What a rip-off On top of being expensive software, Turbotax tries to get more $$ from you for filing, and using various payment methods.
Date published: 2022-04-01
Rated 5 out of 5 by from good experience enjoyable experience. had to pay but expected too.
Date published: 2022-04-01
Rated 3 out of 5 by from Makes something simple overly complicated I used to use HR Block for my taxes but switched to TurboTax because I use Quickbooks Self-employed for my transactions and mileage and I can just port over the information. I used to get Quickbooks for free when filing through Turbo Tax but now I have to pay for both which wouldn't be too bad of an issue if it worked right. Quickbooks wouldn't transfer the files this year so I had to manually enter all the information myself. Also, they Quickbooks has a lot more categories and different ones than Turbo Tax so trying to put them in the same place or find them is difficult. I live in Florida where we don't file a state return. HR Block knew this and would automatically say I didn't have to file a state. Turbo Tax keeps prompting you to start the state return and if you accidently start it charges you for the state even though there's none to file.
Date published: 2022-04-01
Rated 5 out of 5 by from Great for self employed! Like every other US citizen I DREAD tax time, especially since I’m self employed. TurboTax has always made it easy
Date published: 2022-04-01
Rated 5 out of 5 by from TurboTax is Awesome! Very easy to do a compeicat4d review. I did speak to an expert, and she saved me $14,000!! I'm ver ysatisfied
Date published: 2022-04-01
Rated 5 out of 5 by from Satisfied customer We usually do turbo tax ourselves, but had a couple of issues that made us choose full service. Jeffery was the first person we met with via zoom and he listened to our concerns asked questions and then paired us up with Marc. Marc was very responsive and answered our questions. Made us feel confident in our return.
Date published: 2022-04-01
Rated 4 out of 5 by from Turbo Tax takes the pain out of filing taxes I have used Turbo Tax Deluxe for the past six years. So, I kind of know what information I need to gather before I begin my taxes. Filing out the questions in Turbo Tax is the easy part. It's tracking down all of the forms, income, deductions, and such that takes the most time. Since I would have to do this anyway if I were having an accountant prepare my taxes, I save a lot of money by doing it myself with Turbo Tax.
Date published: 2022-04-01
Rated 5 out of 5 by from Turbo Tax is Great! I have used Turbo Tax software for many years. The ease of use and peace of mind are unmatched!
Date published: 2022-04-01
All TurboTax® Offerings Reviews - Page 7224
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great system Easy fast way to file taxes. Made my life easier!!
Date published: 2022-04-01
Rated 5 out of 5 by from Easiest year yet! I had to have someone else file my taxes for me this year due to some complications and turbo tax just made that so easy! Christine S. was just so wonderful to work with! Quick to file my taxes and answer any questions I had!
Date published: 2022-04-01
Rated 2 out of 5 by from What a rip-off On top of being expensive software, Turbotax tries to get more $$ from you for filing, and using various payment methods.
Date published: 2022-04-01
Rated 5 out of 5 by from good experience enjoyable experience. had to pay but expected too.
Date published: 2022-04-01
Rated 3 out of 5 by from Makes something simple overly complicated I used to use HR Block for my taxes but switched to TurboTax because I use Quickbooks Self-employed for my transactions and mileage and I can just port over the information. I used to get Quickbooks for free when filing through Turbo Tax but now I have to pay for both which wouldn't be too bad of an issue if it worked right. Quickbooks wouldn't transfer the files this year so I had to manually enter all the information myself. Also, they Quickbooks has a lot more categories and different ones than Turbo Tax so trying to put them in the same place or find them is difficult. I live in Florida where we don't file a state return. HR Block knew this and would automatically say I didn't have to file a state. Turbo Tax keeps prompting you to start the state return and if you accidently start it charges you for the state even though there's none to file.
Date published: 2022-04-01
Rated 5 out of 5 by from Great for self employed! Like every other US citizen I DREAD tax time, especially since I’m self employed. TurboTax has always made it easy
Date published: 2022-04-01
Rated 5 out of 5 by from TurboTax is Awesome! Very easy to do a compeicat4d review. I did speak to an expert, and she saved me $14,000!! I'm ver ysatisfied
Date published: 2022-04-01
Rated 5 out of 5 by from Satisfied customer We usually do turbo tax ourselves, but had a couple of issues that made us choose full service. Jeffery was the first person we met with via zoom and he listened to our concerns asked questions and then paired us up with Marc. Marc was very responsive and answered our questions. Made us feel confident in our return.
Date published: 2022-04-01
Rated 4 out of 5 by from Turbo Tax takes the pain out of filing taxes I have used Turbo Tax Deluxe for the past six years. So, I kind of know what information I need to gather before I begin my taxes. Filing out the questions in Turbo Tax is the easy part. It's tracking down all of the forms, income, deductions, and such that takes the most time. Since I would have to do this anyway if I were having an accountant prepare my taxes, I save a lot of money by doing it myself with Turbo Tax.
Date published: 2022-04-01
Rated 5 out of 5 by from Turbo Tax is Great! I have used Turbo Tax software for many years. The ease of use and peace of mind are unmatched!
Date published: 2022-04-01
All TurboTax® Offerings Reviews - Page 7224