TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Filing is quick and easy! This is the third year in a row that I've filed with TurboTax. The service saves me a lot of money and trouble, giving me control over my taxes and guiding me through them step-by-step.
Date published: 2021-03-21
Rated 4 out of 5 by from Good product, easy to use Have used TurboTax and It's Deductible for years without any problems, W-2s, 1099s including stock sales. Even if I use a professional tax service, I found that it's a good idea to to a self run through with TurboTax first. Found that, if all you want is Federal and no State, Costco is the least expensive place to buy the software.
Date published: 2021-03-21
Rated 5 out of 5 by from Turbo Tax - Easy to Use walked me through everything, answered the questions I had, gave me peace of mind that if I am audited that I would have someone to represent me.
Date published: 2021-03-21
Rated 5 out of 5 by from Wouldn’t file any other way They have always made it so so so easy for which I am so grateful for!
Date published: 2021-03-21
Rated 5 out of 5 by from Turbox Tax is Excellent! Easy to use and asks questions so you won't miss any inputting any important information. They're a service I trust!
Date published: 2021-03-21
Rated 5 out of 5 by from Convenient to use Trustworthy product! I've been using Turbotax for more than 10 years and believe it to be a relatively inexpensive and reliable product.
Date published: 2021-03-21
Rated 5 out of 5 by from Awesome Helpers Turbo Tax and its employees are a great help to those of us who aren't to good with taxes and tax documents they were a great help to me in this stressful time
Date published: 2021-03-21
Rated 1 out of 5 by from Turbotax is alright! TurboTax had a mishap to where all of my personal information was replaced with a stranger's personal information when I logged into my account. I've never had this situation happen to me before dealing with TurboTax. I used TurboTax to file my taxes previously but, I had a lot of issues for the 2019-2020 tax returns. I ended up having to create a new account and resubmitting all of my personal information again. TurboTax could improve a lot more with their security as far as people's personal information goes and provide more helpful options if customer service is unavailable or unable to help.
Date published: 2021-03-21
Rated 4 out of 5 by from simple for me a little longer than expected, but for the price it's great
Date published: 2021-03-21
Rated 5 out of 5 by from awesome, couldnt have been easier asked questions i wouldnt have thought of.. Anyone can use Turbotax
Date published: 2021-03-21
All TurboTax® Offerings Reviews - Page 7204
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Filing is quick and easy! This is the third year in a row that I've filed with TurboTax. The service saves me a lot of money and trouble, giving me control over my taxes and guiding me through them step-by-step.
Date published: 2021-03-21
Rated 4 out of 5 by from Good product, easy to use Have used TurboTax and It's Deductible for years without any problems, W-2s, 1099s including stock sales. Even if I use a professional tax service, I found that it's a good idea to to a self run through with TurboTax first. Found that, if all you want is Federal and no State, Costco is the least expensive place to buy the software.
Date published: 2021-03-21
Rated 5 out of 5 by from Turbo Tax - Easy to Use walked me through everything, answered the questions I had, gave me peace of mind that if I am audited that I would have someone to represent me.
Date published: 2021-03-21
Rated 5 out of 5 by from Wouldn’t file any other way They have always made it so so so easy for which I am so grateful for!
Date published: 2021-03-21
Rated 5 out of 5 by from Turbox Tax is Excellent! Easy to use and asks questions so you won't miss any inputting any important information. They're a service I trust!
Date published: 2021-03-21
Rated 5 out of 5 by from Convenient to use Trustworthy product! I've been using Turbotax for more than 10 years and believe it to be a relatively inexpensive and reliable product.
Date published: 2021-03-21
Rated 5 out of 5 by from Awesome Helpers Turbo Tax and its employees are a great help to those of us who aren't to good with taxes and tax documents they were a great help to me in this stressful time
Date published: 2021-03-21
Rated 1 out of 5 by from Turbotax is alright! TurboTax had a mishap to where all of my personal information was replaced with a stranger's personal information when I logged into my account. I've never had this situation happen to me before dealing with TurboTax. I used TurboTax to file my taxes previously but, I had a lot of issues for the 2019-2020 tax returns. I ended up having to create a new account and resubmitting all of my personal information again. TurboTax could improve a lot more with their security as far as people's personal information goes and provide more helpful options if customer service is unavailable or unable to help.
Date published: 2021-03-21
Rated 4 out of 5 by from simple for me a little longer than expected, but for the price it's great
Date published: 2021-03-21
Rated 5 out of 5 by from awesome, couldnt have been easier asked questions i wouldnt have thought of.. Anyone can use Turbotax
Date published: 2021-03-21
All TurboTax® Offerings Reviews - Page 7204