TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Excellent service Hadas was great with getting any information that was needed and explaining it thoroughly and easy enough to understand.
Date published: 2022-05-04
Rated 5 out of 5 by from Turbo Tax is Awesomel I used turbo tax all the time, and recommend all my friend to do their own tax
Date published: 2022-05-04
Rated 2 out of 5 by from TurboTax is great when it works. The full service tax expert was awesome. She did taxes diligently and efficiently. However I will never use it again. TurboTax took so long to get me a tax expert that the first thing I was told was to file an extension. Then after I was told it would take 72 hours to match me with an expert, it took 14 days. Plus TurboTax swamped my expert with so many people she couldn't talk to me much about my information. Plus the kicker is that after paying for the product, i got to keep 12 dollars of my refund lol. Use TurboTax but use the free unless you got 500 smackaroos just laying around.
Date published: 2022-05-04
Rated 4 out of 5 by from fdsfdf My tax guy did good work. The software is hard to use - fonts are often faint and small. it seem optimized for 20 something eyes
Date published: 2022-05-04
Rated 5 out of 5 by from Turbo Tax great tool Very easy and user friendly to be able to file your returns
Date published: 2022-05-04
Rated 5 out of 5 by from Turbo Tax is Great Mary did an amazing. So patiently answered all the qeustions
Date published: 2022-05-04
Rated 4 out of 5 by from 6 Yes TurboTax is a great way to file your taxes every year I think you
Date published: 2022-05-04
Rated 5 out of 5 by from Turbo Tax will always be my go to! I have been using turbo tax for about 8 years. I now have my fiancé filling her taxes with Turbo Tax as well. Very easy to navigate and it keeps all of your documents saved.
Date published: 2022-05-04
Rated 4 out of 5 by from GREAT EASY GREAT PEOPLE TO HELP WITH QUESTION, ON PHONE. they have to knowledge
Date published: 2022-05-04
Rated 5 out of 5 by from 2022 Turbo The features of the product were easy to navigate and use. Easy uploading ability, messaging the agent I worked with was simple.
Date published: 2022-05-04
All TurboTax® Offerings Reviews - Page 7204
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Excellent service Hadas was great with getting any information that was needed and explaining it thoroughly and easy enough to understand.
Date published: 2022-05-04
Rated 5 out of 5 by from Turbo Tax is Awesomel I used turbo tax all the time, and recommend all my friend to do their own tax
Date published: 2022-05-04
Rated 2 out of 5 by from TurboTax is great when it works. The full service tax expert was awesome. She did taxes diligently and efficiently. However I will never use it again. TurboTax took so long to get me a tax expert that the first thing I was told was to file an extension. Then after I was told it would take 72 hours to match me with an expert, it took 14 days. Plus TurboTax swamped my expert with so many people she couldn't talk to me much about my information. Plus the kicker is that after paying for the product, i got to keep 12 dollars of my refund lol. Use TurboTax but use the free unless you got 500 smackaroos just laying around.
Date published: 2022-05-04
Rated 4 out of 5 by from fdsfdf My tax guy did good work. The software is hard to use - fonts are often faint and small. it seem optimized for 20 something eyes
Date published: 2022-05-04
Rated 5 out of 5 by from Turbo Tax great tool Very easy and user friendly to be able to file your returns
Date published: 2022-05-04
Rated 5 out of 5 by from Turbo Tax is Great Mary did an amazing. So patiently answered all the qeustions
Date published: 2022-05-04
Rated 4 out of 5 by from 6 Yes TurboTax is a great way to file your taxes every year I think you
Date published: 2022-05-04
Rated 5 out of 5 by from Turbo Tax will always be my go to! I have been using turbo tax for about 8 years. I now have my fiancé filling her taxes with Turbo Tax as well. Very easy to navigate and it keeps all of your documents saved.
Date published: 2022-05-04
Rated 4 out of 5 by from GREAT EASY GREAT PEOPLE TO HELP WITH QUESTION, ON PHONE. they have to knowledge
Date published: 2022-05-04
Rated 5 out of 5 by from 2022 Turbo The features of the product were easy to navigate and use. Easy uploading ability, messaging the agent I worked with was simple.
Date published: 2022-05-04
All TurboTax® Offerings Reviews - Page 7204